AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike Cardarelli
4 days ago
I have used this AutoZone a number of times and everybody who works here is extremely kind and patient with my lack of mechanical knowledge.They really do go the extra mile to help you get the right item for your vehicle and even will give you guidance and assistance to make sure you do the job right.It is a busy store because of its location, but they carry everything I ve ever needed!Unfortunately, I ll probably be back many more times keeping this old truck on the road!

  Matt Helm
2 months ago
Great experience getting a battery changed. John was very helpful and is a great employee!

  Mike Moore
a month ago
Went in at 7:50 pm by on march 3, 2024 to purchase a headlight bulb for my truck and the lady behind the counter said they were closed, the store s hours are 8 am to 8 pm on Sunday, very unprofessional, much better auto parts stores to go to like o reilly auto parts .stay away from auto zone!

  Stephanie Campbell
8 months ago
Extraordinary service!!! Highly recommend store and it s staff. Everyone was super helpful, especially Sleiter who went above and beyond going out of his way to troubleshoot and resolve multiple car issues. The best customer service ever!! So professional, efficient, and friendly!

  Richard Rhody Report
3 months ago
Always have what I need and they will get what you need from another location , you can have your checked out with their check engine light scanner, they will replace wiper blades, etc.... Poll

  Ariel H
4 years ago
Needed a new battery for my Forbes & the lady changed it for me before I could even ask. So nice & friendly. Also had my car diagnosed because my engine light came on this morning & another lady helped me with it very quickly. Great staff!!!!

  April P
11 months ago
There were five people working but no one to help you. You basically have to walk through all the isles until you find it yourself. When you walk in they all just look you with no acknowledgement just continue talking amongst each other. And people wonder why self check out machines are taking over stores. It s because as a customer you re basically doing everything yourself. No customer service here what so ever.

  Lauren Massarone
10 months ago
Just had a wonderful experience with Lewan H. He was very professional and extremely knowledgeable! I went in very ignorant to cars , didn t even know how to open my hood. He helped me without judgement and I felt very confident in his ability to help and car expertise.

  Nunya Bidness
8 months ago
Worst AutoZone around. The two girls that work there don't belong there. I'm not saying that because they're female, I've met several women that knew a lot more about vehicles than I do. They don't belong there because they're useless and look like they hate their job.

  Megan Sousa
a year ago
Just picked up new wipers here and they were great! I was unsure of the type and they were able to help me out. Even switched the new wipers out for me in the rain!! Didn t realize how overdue I was for wipers until the new ones were put on! It s so much better! Thanks again for your help tonight :)

  Arielle Lee
4 months ago
Fast and efficient service! Highly recommended!

  Kyle Gaccione
5 years ago
Great staff, excellent service! Brought my car in with a dead battery they identified my old battery was under warranty and replaced it free of charge.

  Anthony Calcagni
2 years ago
Horrible experience at this store. 1 star is too kind. I enter store to return an item I could not find the receipt for however I purchased from the store less than 2 weeks prior for a person at the counter next to the Individual I was talking to. His name was Felix G. I informed him that I was sold the wrong part for my car the part was unopened my mechanic new the second he saw it that it was the wrong headlights. His first response was not I'm sorry that happened his response was "I didn't sell you the wrong part" I told him I know that the girl sitting next to you did. I asked her what headlights were for the 2013 chrysler 300c and she gave me the wrong ones. To which he said well all I can give you is a store credit. Which admittedly made me a little upset to which I responded because I don't have a receipt for an item you guys messed up on selling me but I have my credit card you can look it up on your cameras you want to give me a store credit so what I can come back and have someone who has no clue what they are doing and was on the phone the whole time I was in the store purchasing the items give me the wrong piece again. He said if your going to have attitude leave my store. So I took the part and did. I tried contacting the district manager office which went to voice-mail and haven't received a call back. I will never go back to any store with autozone name on it after the way I was treated and that ridiculous policy. It's 2022 I can look up the purchase on my cell phone via credit card and they need a printed receipt. It's such a scheme to force people to loss there money. Honest if I had bought something I didn't like or made the mistake myself I would have taken the store credit but for them to mess up and then treat me like that it's so unacceptable. Apparently this Felix G is the manager of the store if that's the way your manager treats customers I feel badly for that company. And the female employee that sold me the wrong item on her phone was a bad hire. I will say there was 1 Gentlemen who wasn't waiting on me the female was but this other worker came out to help me pick out windshield wiper blades he was helpful and the only reason the store got 1 star.. unfortunately for me I was being assisted by someone who was incapable of looking up a part correctly because what was on her phone must have been more important. I can see why she is so comfortable being bad at her job with a manager like Felix though because he is just as bad at his. Apologies for ranting just very frustrating to be ripped off for someone else's mistake.

  Phoenix Reign
a year ago
This place has the laziest employees I have ever encountered in service. They are rude, lazy, and ghetto. Ricardo is a lazy man who gets paid to be miserable and has no understanding of what Carside pickup means. This store needs to be evaluated immediately. Its a paid hangout spot. Try O Reillys and save youselves the headache and negative energy exchange. I paid for carside online and the store particularly Ricardo Cruz I believe will not and did not honor curbside. Corporate get a hold of your store A.S.A.P Also proceeded to argue with me about the service I had just paid for but was refused.

  gw purvis
2 years ago
GREAT customer service. I bought a very expensive battery online at AutoZone. the fit was all wrong. Returned it to this AutoZone for complete refund and then purchased a better battery, Duron made the mechanical exchange while the CS woman made it a smooth financial transition. thanks again.

  RK Woods
4 years ago
These guys are honest brokers of a better kind...Very helpful!...I have an older foreign car of which is a challenge to maintain, so I often find myself replacing the simple things..In this case it was the low beam headlight... Understand that a burned bulb on Mineral Springs is a recipe for North Providence finest to dig in an old guys wallet...Just saying!!...It's no secret... Anyway, to the point I had a gentleman (Anthony) from this location both field my call for my bulb search and proceeded to install the light upon my purchase...He had it waiting for me...This goes back to my earlier now edited post that this North Providence location is exceptional...Kudos to management who obviously knows how to spot talent... I upped initial four star to a new well deserved five star...God bless this place...North Providence needs these guys...

  Coleen Carvalho
3 years ago
This review is solely based on my experience today with David G! I was the damsel in distress with a check engine light on and David G was a gentleman, funny, knowledgeable & kind.He was customer service at its best and I am very grateful for his efforts. Thanks David G!

  Tim Griffin
4 months ago
Very helpful and friendly service

  Daniel Sartori
a year ago
Autozone just sold me a length of tubing that was supposedly fuel line. It wasnt pressure rated, busted same day, and left me stranded with an empty tank. Eventually I made my way back to Autozone and was treated very well. They set me up with everything I needed to get it fixed.

  Kevin Geremia
2 years ago
Auto zone in North Providence is a very clean and friendly place to get everything for you vehicle. I picked up some car scents today so my car would smell nice on the inside. Many different choices today. One of the associates even tried to ring me out while he was on lunch.

  W M.
4 years ago
Parking lot is a bit of a mess but that's nobodys fault that works there, it's corporate. Worker helped me pick an AC recharge kit and as stupid simple a request he allowed me to borrow a pair of scissors to open up the kit and I appreciated that. Some stores wouldn't lend you something simple like that so thank you very much.

  Kristen Farmer
2 years ago
I went in for lug nuts and I had Elliot helping me, he went above and beyond to help me, very knowledgeable and friendly, I can not remember the last time I had great customer service like this.

  Tony Palow
6 years ago
These guys are all about customer service. They are not afraid to get out of the store to help with logistical part issues on your vehicle. They'll come out help you install basic things like air filters and windshield wipers. They installed my wipers (I could have done it myself but they offered) about a month ago. One of them flew off and went bye bye on I95. I went back and they replaced it for free with another gratis install. I hope this one stays on.

  Kayla G
5 years ago
The staff was wonderful helpful and so friendly.. I know nothing about cars! Id prob be annoyed with my self had I been the associate lol none the less he took his time and also exchanged the wrong lights I bought for the rite lights and also installed them for just purchasing them there which I thought was awsome!!

  Stephen Jones
2 years ago
I have no clue why the cashier thought it was appropriate to be on the phone doing a video chat while I was trying to check out half the time I couldn't tell whether he was talking to me or the person he was video chatting with

  Duane Murphy
8 years ago
On a previous post I dogged Bald Hill Kia because they wanted to charge me $50 to install five bulbs. I was already pissed at their service so I didn't want to give them any more money if I didn't have to.That leads me to Heriberto and Darrell over at Auto Zone on No. Main Street. I walked in that store as stupid as can be. I had no idea what I was looking for and these guys came from behind the counter to help me get the right bulbs. Customer service is sorely lacking in the retain industry and these guys have restored my faith in the possibilities of good customer service when folks care and are good at what they do.

  Mystogan
8 years ago
I go to see Darrel. I've been going to him for about a year to a year and a half now. Even though I moved 30 minutes away I still make the drive there just to deal with him specifically. Great place friendly staff!

  Jessica Magnuski
2 years ago
Victor R was amazing ! He was assertive and really put effort in finding me the right deal. He deserves a raise (:

  Joyanne Kouame
2 years ago
David was personable and provided excellent service. He installed the wipers I bought and had me back on the road quickly. Thanks!

  Anthony Baglini
2 years ago
Wow went in to buy a new windshield wiper and salesman came out to look at it and said yours isn t broken. Proceeded to properly snap it in place no charge!