Auto Service Auto Body

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  desarae parker
a month ago
Extremely knowledgeable and very friendly. They go above and beyond for their customers. They did amazing work on my car. When I picked it up, it looked brand new like the day I drove it off the lot.

  Tiffany E
5 months ago
Highly recommend this place for your auto repair needs. Giselle is such a sweetheart and after dealing with my first accident helped me through the entire process to make sure I wasn't getting screwed over. After my vehicle was declared a total loss she had me in a rental and worked with me while I was in the process of looking for a new vehicle. Very satisfied with this business and their professionalism and kindness. Thank you for all your help Giselle!

  Ashley Alves
2 years ago
These guys are true professionals! My BMW i3 went completely dead. Anyone who owns an electric vehicle understands that if your 12v battery dies then your luxury vehicle becomes a glorified two-ton paperweight. This recovery was truly nearly impossible. The placement of the vehicle and the state of the vehicle were all huge issues. Even BMW Roadside assistance refused to assist with the recovery of my vehicle after six other local companies rejected the job. Blue Son Towing are the ONLY PROFESSIONALS in Rhode Island that have the intelligence, speed, and skill to effectively recover electric vehicles. They arrived on the scene and thirty minutes later they successfully loaded the vehicle on the flatbed to take it to the dealership. Words cannot express how thankful I am for them. Truly the best vehicle recovery service in the entire state maybe even the entire New England area. Save the time, and call the Pros!

  SRN
6 months ago
I recently had my 2022 Hyundai Elantra repaired. I was involved in a car accident. My car looks amazing now! They did a phenomenal job with the repairs! Their staff is professional and courteous. I highly recommend this business.Service: Body & TrimService: Body & Trim

  Amber Normandin
9 months ago
Blue sun picked our son up within 15 minutes of calling after he d been left on 95 south in Rhode Island for 3 hours in the 90 degree heat and humidity. They were prompt and courteous and treated my son very well. Thank you blue son for making this terrible situation better.

  Lady SLBenz
9 months ago
I live in Middletown and go out of my way here to have work done on my Mercedes. You can t put a price on trustworthy and good work ! I ve been ripped off too many times locally. Barbara & Jimmy England

  Symphony Pena
3 years ago
I took my car to Auto Service Auto Body and was pleased with their great service and time management. My car had paint damage and needed a touch-up. I dealt with Anthony Victoria and a very nice woman at their front desk. Anthony was very professional and made this experience incredibly smooth. The turnaround time of service was amazing, just 3 short days! He even reached out to me when he noticed a part in my truck that belonged on the car and asked if I d like him to attach it. His attention to detail and pride in his work is impeccable. I wish I got the woman at the front desk name. She was very welcoming. She explained the monetary portion of the service from A to B. The service price was fair and what I expected for the work being done. She provided a rental vehicle (for an affordable rate) that was in comparison to my vehicle being serviced by Anthony. Overall, it was a wonderful experience and I would feel comfortable recommending anyone to Auto Service Auto Body with great confidence!!

  Kim Devlin
10 months ago
Anthony and the crew are amazing! Very customer focused and friendly staff. My car looks new inside and out, I highly recommend this establishment.

  Brooke D'Aloisio
2 years ago
If you need ANY service completed on your car, these are the guys to call. I could not be more satisfied with the services we have received here over the past few weeks! Bill and Anthony were understanding, kind, and so helpful for our family. I have 2 small children and they went above and beyond to make sure that we were taken care of and even went out of their way to help us. The service was exceptional and swift; I will be using them for any car service I need in the future. I could not have asked for more and I'll always be appreciative of what they did for us! I'll be telling anyone I know that this is the only place to go. HIGHLY recommend!

  Street Talk
2 years ago
Superb service!Huge shout out to Bill.It was a awkward situation with the man that hit my parked vehicle and wanted to pay out of pocket. Bill looked at my car and said he recommends we take a more deeper look, take off the bumper because he believed there was more internal damage.Sure enough there was. And we were able to claim through insurance. But with Bill's expertise, we felt a peace going with his suggestion.We had to get our car back by a certain day in order to hit the road and drive to Texas. He said he will do his best. He got the job done a day earlier than the estimated time.Everything looks great, the process was seamless. The staff is very friendly here.I highly recommend Macs auto body shop!

  josh meneses
3 years ago
So I had gotten into an accident about a month ago somebody had backed up into my car and after searching high and low for a good place to bring it to get fixed I stumbled upon this place, brought my car in the process with insurance was simple and easy and they tossed me into a rental car that day and I was on my way, 2 and a half weeks later I pick up my car drop the rental off. Upon one of the workers inspection of the rental vehicle they stated they only saw damages on the roof of the car which of I was unaware of, I took just as good of care to that rental as I would my own vehicle I m a big car guy. Needless to say they told me they had to contact my insurance for the damages, while at the shop a worker was on the phone with my insurance company stating to them they only found damages on the roof of the car THEY LOOKED ALL AROUND THE CAR AND FULLY INSPECTED IT WHILE I WAS OUT THERE WITH THEM!!!! EVEN HAD 2 OTHER PEOPLE LOOK AT THE VEHICLE and not one said anything about scratches anywhere else but the roof. fast forward to about a week and a half later I get a call from my insurance company and they tell me this place claimed for damages all around the vehicle behind my back when they had me sign an insurance agreement stating they were only going to file for damages to the roof. Now this is costing my insurance company over $5k worth of damage. Put my age into effect and it almost seems like they re just trying to get a free paint job off me for their vehicle. I m absolutely appalled by their service and will never return, they had told me over the phone oh we would feel better if you came in and saw the vehicle and the pictures as if that will do anything... I know for sure it doesn t cost over $5k for some scratches but these places get to do whatever they please as long as it s for the money. Between fixing my car and now the rental they made over $10k off insurance company s just from me going there. I will definitely not be recommending this place to anybody. Terrible place to go

  Bryan Goes
a year ago
Great customer service. Very knowledgeable. Courteous clean and prompt. I bring all my vehicles here and also use the tow service alot in my day to day job. Great people to deal with.

  Nicholas G
3 years ago
I have never used this business before however my wife was in a terrible accident and their affiliate company blue sun towed the car from the scene. Anthony made the entire process very simple and even moved the car out from in between other cars so I could empty it of my belongings. He also stuck up for me with my insurance company when they tried to take advantage of me. These guys here know the insurance laws. They also got my wife into one of their rentals way sooner than the insurance company could. They are honest people and seem to really care. I would trust my vehicle any time with this place.

  Ezequiel Neimark
11 years ago
I had a big scratch on my hood after someone "keyed" it. I got three different estimates that ranged from $400 to $650 because they all said this is very deep and we have to paint the whole hood. I was about to have it fixed. But a friend recommended this place so I decided to look for another estimate. The owner, Tony, told me to let him buff it to see if the scratch comes out and if it doesn't then he will give me an estimate that ranged in the $200-300.I left the car with him in the morning and rented one of his cars for $25/day. When I came to pick up my car in the afternoon I had to check the plate to make sure I was checking my own car's hood. It looks like new, not even one scratch and only buffing it, and he didn't want to charge me!!!! Everything cost me $27.14.From now on I will bring my car always here and I highly recommend the place. The are serious and won't cut corners. They also work with your insurance for your best interest.I highly recommend them.

  Azriel Smith
4 years ago
My vehicle was involved in a minor accident and I took it to Auto Service Auto Body because my parents have had a good experience with their work in the past. My car already had damage and rust on other parts of the body and I was interested in essentially restoring the whole thing. They worked with me on a package price and they did a fantastic job all around. I am very pleased with how the car turned out; they did the job right and did not cut corners which is a rarity I find. Thanks guys!

  Eric Posillo
4 years ago
So I having a pre mid life crisis. I had been adding parts to my jeep for the last year. The lift was way to complicated for me. There was some cutting and fabrication involved. Anthony and his team were super professional and gave some great advice. We ended up adding some more to finish the jeep off. Once I saw it I just had to complete the project now. At a fair price with exceptional work I couldn't be happier. Every time I get in the jeep people look at it and ask about it it. Great job guys!!!

  Stephanie Benoit
4 years ago
I cannot say enough good things about this business. My car was towed there after an accident and they took care of everything I needed and they answered all of my questions (and I had a lot!). They help contact the insurance company and do all that they can to help you out. My car ended up being a total loss, so I did not require their body services, but their quality of customer care was outstanding.

  M. E. Simard
3 years ago
Upon the recommendation of family I brought my well loved Nissan Sentra to Auto Service Auto Body after (embarrassingly) backing into a parking lot railing.Beginning with Customer Service, Giselle was more like an experienced concierge: explaining the process, helping with my insurance company, arranging for a rental car.Bill appraised what repairs were needed, answering questions, explaining the whys, wherefores, and the time-line.The quality of service and of the repairs to my Nissan was excellent; I could not be more pleased.Services: Painting, Body & Trim

  Kendra Dingley
2 years ago
Auto Service Auto Body brought my Jeep back to life after I had been hit in a parking lot. It looks better than it did when I bought it. Thanks for all your hard work in this stressful situation. 10/10 recommend this body shop for collision repairs.

  bill bill
3 years ago
I would highly recommend this shop if you're a millionaire. Did vehicle inspection, and didn't realize until later that the guy charged me removing the license plate frame for $11 without my consent. What the hell are you doing? Wow!!! Very good approach to earn the business.

  Heidi Eklund
3 years ago
Scam artists!Your response is laughable and a total lie...I have reported you to the BBB as well as the RI attorney general. There is no plow business. Your client was a life long friend of my husband whom he was helping out. There was no exchange of money. A minor accident occured (we have pictures) not even close to $11,000 of damage. You're a joke

  Mike Denci
6 years ago
Do not ever take your car here!! We ended up there unintentionally because my son broke down less than a mile from this place. Their charge for towing our vehicle less than a mile - $117. Then, they tell me that the charge to fix a broken radiator hose is going to be over $500!! When I question the high rate, they respond "well we have to add coolant too." I told them not to touch the car and had it towed to my local garage by AAA. That garage was 6 miles away and the cost for the tow was $12. Our local garage replaced the hose, added coolant and did an oil change for $220. This place should change its name to No Service Auto Body!! Stay away!!

  Jean
11 months ago
Been almost 2 years since I wrecked my vehicle these guys are the real deal professional qualityServices: Painting, Body & TrimServices: Painting, Body & Trim

  Michael Giammarco
2 years ago
By far the best mechanic or auto body experience I ve had. Anthony was extremely professional and knowledgeable and I will be returning for all further auto business.Services: Electrical, Body & TrimServices: Electrical, Body & Trim

  kevin nicholson
3 years ago
This place is great for auto body and repair. George and the guys on the repair side are freindly and know what they are doing.the guys on the body shop are equally as good i would send anybody to these guy for all your auto repairs and body work

  Crystal Jordan
5 years ago
got pulled over and car got towed here and they were very polite and reasonable and took very good care of my vehicle

  Tim Odell
6 years ago
One of the worst experiences I have ever had they actually charge me an extra $30 to tow my son's car from their lot in the back to the breakdown Lane in front of their store because I didn't want it in the parking lot even though it AAA was on the way

  Matt Burroughs
2 years ago
My truck was impounded by the state police but I left one star review because your tow drivers/employees are thieves

  Jonathan Oconnell
5 years ago
Took very good care of my car when towed. Reasonable rates and courteous.

  Alan Wright
a year ago
The greatest garage in town. Anthony, Gilbert and Paul your the best