Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Paul Forchione
4 months ago
I was pleasantly surprised to find that they stock motorcycle batteries! Can't buy those online anymore, at least not from Amazon!

  Cydni Fowler
5 months ago
Stopped in due to our check engine light coming on. Trevor was very helpful and went above and beyond for us. Thank you so much.

  John Allan
10 months ago
I was stuck with a dead battery early Monday morning. I was there when they opened and Meg got me set up with the correct battery for my truck and Trevor installed it immediately, very professional and friendly. Starting your day off with a dead battery is awful in these two people made my day ever so much better. These two are excellent representatives of customer service, and I appreciate their efforts.

  Louis Discenza
a year ago
I want to thank Trevor for his amazing customer service and product knowledge. Not only did he help set me up with exactly what I needed, I also watched him help an elderly couple that was ahead of me put air in their tires.He even went as far as showing me how I could get a rebate for the product I purchased. Overall, I cannot recommend this location highly enough.

  Megan Larner
a year ago
The customer service in this store is amazing. I stopped in overwhelmed with an issue with my car and Trevor went above and beyond to help me. I had no idea where to start but he immediately walked outside with me and took a look at my car and then he and another wonderful employee found the right products for me to buy that fixed the problem and even showed me how to use them. I have no car knowledge but I was able to fix the issue with the products they recommended. Thanks for having great people and products!

  Eddie Doherty
2 years ago
I got exceptional service here and hope you are as fortunate as I was. I called to ensure stock of a battery, they had it and I needed 2 of them. Great I will pick the up. When I arrived they were on the counter waiting for me. They even tested my old batteries to verify they had failed. They moved the batteries out on a cart to my car. It was a really nice and easy transaction.

  J. Del.
4 months ago
Central Falls has the nicest and best Customer Service!

  davey rogers
2 years ago
I felt I was overcharged. The receipt included a return, as the first purchase wasn t right, a core return, and a purchase all on one receipt. It was very hard to make sense of. My bank statement, however was not, it clearly showed I paid more than the cost of the product. I went into the store to inquire and the employees couldn t really make sense of it, but were nice and helpful and said I d need to speak with the manager. They took my number and called me a day later when she came in. I came in and waited ten minutes while she was on the phone in the parking lot in her truck. She (Meg) came in and was rude and short with me right away and was walking away the entire time. She would not listen to me and was never even remotely polite or understanding, in fact I ve never encountered worse customer service in my entire life. I will never set foot in this store again. Would have gone to Napa, but was in a pinch.

  Zachary Jackson
5 years ago
Decent service. To be honest didn't go in for anything special or need to much assistance. But cashier was very friendly and did ask about their rewards card program. So he's definitely doing his job. Decent experience.

  Paul vivelo
2 years ago
Staff was awesome. They were very knowledgeable and helpful. They went above and beyond. I needed radiator fluid for my Mercedes, they gave me a lesson in radiator fluid for my vehicle that was informative and interesting.

  Louise Frese
4 years ago
On New Years Eve, I called this Advance Store as I had a problem with my battery. I cannot believe the kindness that Jeremy extended to me to remedy my problem. He went above and beyond his obligations as an employee to assist me on an evening when it was impossible due to the Holiday. He is an exemplary person whom I have no doubt will go far in his lifetime. He went out of his way to help me. I was able to go to work on New year's day because of his efforts. Thank You Jeremy!!!

  Michael Fortenberry
4 years ago
I have been to this Advance Auto Parts a few times for parts and replacement fluids a few times and I have had nothing less than exceptional service. They always have really good deals in the paper and coupons. I recommend this location for everyone looking for high-quality parts and replacement fluids.

  Gregory Evanoff
a year ago
Staff was very helpful and knowledgeable! I left something there and they even called me to let me know I left it and held it on until I picked it up the next day!

  Sara Donaldson
a year ago
Despite the sign on the window advertising free wiper blade installation my daughter was told the wiper blades she purchased couldn't be installed by them because the installation required special tools. First, you'd think as an auto parts store they'd have those "special tos". Second, she went home, read the directions, and installed them without any tools. I'm appalled at both this lack of service and the condescending way she was spoke to at the store. No one in our family will be back.

  Kevin Rhyne
9 years ago
Great group of guys here. Took in a low battery after my car wouldn't start following the heavy snow. They tested and charged it on the spot, then told me to bring my car up there so they could test the starter and alternator. On my way out, he reminded me that I still had just over a year warranty left on the battery. Big thanks.

  Sarah Bowen Miller
4 years ago
Houlie helped us find a new battery for my car and replaced it in an instant! He was awesome. I'd highly recommend this store for all your auto needs.

  Jordan Durand
6 months ago
Always helpful, been going for years

  Douglas Lally
3 years ago
Excellent service. They had to order a part not in stock and were good enough to call me when it arrived. Also offered me a discount as a veteran.

  jonathan cabral
2 years ago
Great store , employees are very helpful just be aware if you buy something that didn't work , trying to return it is a hassle! They don't like returns !

  Henry Simas
5 years ago
The service was good but you need to hire people with automotive knowledge. I had to constantly explain what I was looking for to the point where I felt like I was doing his job myself behind the counter

  Adam Charter
2 years ago
Awesome customer service and everything is easy to find. Stocked up on car washing items for the summer to wash my silverado and gti.

  JP 21
3 years ago
Jimmy K. Did a great job having my parts ready to go when I arrived. Got a great price and everything was in stock. Thank you!

  Rob dowler
a year ago
I had used oil to get rid of. They have use oil recycling tanks.

  Mike Lents
3 years ago
Helpful but didn't have what I needed. Went to Napa and they had the right light sockets.

  Bill Stose
5 years ago
Hood pricrs, military discount, had parts Auto Zone and Napa didnt. Great advice too.

  Brian
2 years ago
Favorite place for parts, friendly staff , good prices and delivery of some items

  Dr. Barbara Sunderland Manousso
2 years ago
Rude employee. Not Covid careful.He didn't know his stock

  Kevin Stone
a year ago
Staff is friendly. Just your average advance Auto parts

  Thomas Miller
7 years ago
Quick and easy and very friendly. Able to get parts for my truck easily.

  Christian Soldier
4 years ago
Best Service, young man even replaced my tail light, with a smile. THANK YOU