Knightsville Service Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex Shaw
6 months ago
Chris is a fair and trustworthy mechanic. Prices are good and comparable to other local garages.Pro tip: call early and schedule appointments ahead of time, he s busy so there s generally a short waiting period between your initial call and the actual appointment.

  Desoree Brennan
a year ago
Chris is amazing. I love this place. He is super honest and does great work. His prices are also great. One time, I had a complicated issue with my car even the dealer couldn't figure out. Chris worked on it and said, "Go home and see if it works." He didn't even charge me. It didn't work, but I wasn't surprised after the dealer gave up. However, Chris kept working and figured it out. My car is perfect now. I bring my car there for all kinds of things. I would definitely recommend this place.

  Jerry Dorsey
a year ago
Do NOT go here!! Horrible business. Had them replace an axle, less than 72 hours later it was making a soft clicking noise. Called them up and they argued me down for 3 weeks that it wasnt the axle without ever putting on a lift to look at it. Finally set up a date to bring it in and over the weekend recorded the now loud and very audible clicking and took it in today to show them and they still wanted to argue without ever putting it on the lift despite having the keys and 2 open stalls, then refused to work on the car AND moved it around the corner. I ended up calling the cops and am filing a complaint with the BBB. Edit: me and my buddy ended up pulling out the axle which fell apart I provided photo

  Kristen Haley
6 months ago
Chris was so kind and efficient. He even offered to drive me home while I waited. Would recommend this shop to anyone!

  Joe Dellava
9 months ago
First time going to this location, based on a convenience perspective I was able to get a couple of things done by Chris in a very small window. I appreciate the quick turnaround times.

  Synoptic 12
a year ago
Well, my classic needed a starter. Naturally, looking for a mechanic versed in G Body cars is a task in itself. I had the starter replaced twice before by an alleged master mechanic. Both failed due to the starters not being installed correctly. So, I went to Knightsville Service Center and spoke with Chris. I allowed him to perform the work. One must adjust the depth of engagement between the pinion and flywheel. The gap has to be set between the starter gear and flywheel gear. I believe anywhere between .020" and .060". Upon receiving the vehicle back, we had a conversation relating to cars. Chris mentioned the setting of the gears in which I said nothing, for I already knew. He said if the starter wasn t installed correctly, it would fail. And, it did fail twice due to an alleged mechanic. However, Chris is well versed in automotive knowledge, capable of rectifying any problem with cars. When I turned the key to the starter, right at the onset I knew the gears were set correctly. We would highly recommend Knightsville Service Center.

  Melanie Pattinson
2 years ago
They refused to install parts that I had already purchased. Some foolishness about them not being able to warranty the parts, which are already come with a lifetime warranty. Obviously, they can't make as much on the job because they can't add the their own markup for the parts when the buy them.Certainly their perogative but, just be honest about it.

  Ronald Muoio
a year ago
Very caring , Chris goes out of his way to please you and get you back on the road! He knows cars and there's no guessing! I trust him and his solution to fix the issue with my car! Just sent my Granddaughter to get her car fixed and he took special care to solve her problem! Chris is the MAN

  Lexi Black
3 years ago
I had a rather disturbing experience with this shop. First, I want to admit that I used one foul word and I don't typically do that..and I apologize. Even if I felt I had justification for it, it is not appropiate.Second, despite my poor choice in language, this is what happened.I showed up after a 3 and a 1/2 hour drive. I had done my initial inspection there for Rhode Island on 6/26, Chris said if you come back any morning you don't need an appointment, just need to do a spot check on that tire and you will be fine. It was 1150AM. Yes, close to noon, however, still morning and with all the construction I was supposed to literally arrive 1 hour and a 1/2 prior to 1150AM. Now, Had Chris specified it needed to be first thing in the morning or you needed to make an appointment, I would have done so. Who drives two hours just on a belief they don't need an appointment and then would insist someone just do something for you? Not me.However, John was by the register with two other guys. John's words from the start very very rude (remember I am a customer who paid his shop to do a service). He was so upset because it was no longer morning at 1150AM. I am sorry but 1150AM is technically morning. Again not my intention to be so close to noon.John responded to my one foul word with multiple foul words including calling me names and even pushing me out the door. He even called the cops because he felt justified in his actions. I was outside (while he was ranting and calling the cops) having a panic attack and on with Rhode Island Department of Motor Vehicles finding an alternative to ever coming back to this shop because I felt very unsafe and I felt like John's anger and name calling was not okay on any level.I talked to my lawyer and I talked to the police. I could press charges and make a stink over this, however, unlike John, I want to show him compassion.I am asking you not to judge John or his shop on this one incident. His behavior as my one foul word wasn't okay. And two wrongs never make a right.I want people to understand it is not acceptable to call people names, nor treat them badly. We are all under extra stress and isolation and times are hard. I hope John isn't typically who he showed me he was. I hope he can give me forgiveness for my anxiety and my foul word.I am offering John compassion. I encourage you to do the same to other people. In a world where I can be anything, I chose to be kind.

  Ben Bisard
8 months ago
Owner is great, been going for years. Always super helpful.

  Adam Palazio
a year ago
Chris and his team are excellent mechanics who do terrific work at a fair price. I'd highly recommend.

  Uncle Mike
5 years ago
Great mechanics & fair prices... Lots of experience and fix the problems correctly the 1st time... They don't try to bamboozle you in any way... The 1st time that I went here was to have an inspection done... I have a certificate from the state of RI to allow for window tint... I went to 3 different places to try and get my car inspected and none of the 3 places would do it even though I had the official certificate in my hand... I stopped at Knightsville Service Center and they knew exactly what to do and had me out of there in 20 mins, that's experience... I recently needed to have the idle on my truck relearned and they took care of me at a fraction of the price that the dealer wanted to charge me... They didn't try to tell me that they're was more to the problem and pry more money out of my pocket, they just made the honest repair and billed me accordingly... I will be referring everyone that I know to this place for sure...

  James Ventriglia
11 years ago
Excellent experience. I had purchased a used Jaguar and brought it to them to insure that it was mechanically correct. They did a thorogh job in going through the car and I made all reccommended repairs. They explained everything well and were very fair on pricing ( cheap when compared to the local Jag dealer). I reccommend them highly

  diamond bordeleau
5 years ago
I couldn t find anyone who would replace my water pump in my 2011 Mazda cx 9 or I was getting outrageously high quotes. When I found knightsville they told me they ve done silimar jobs and would be able to help me, they also gave me a reasonable quote. They were very honest and straight forward. I would definitely recommend them and I know I will be back when I am in need of car service again.

  Sarahi Maldonado
2 years ago
They were very professional, quick and were considerate to my situation. Very nice mechanics. I will definitely recommend them to anyone

  Chyna Glenn
2 years ago
I was able to call, schedule a state inspection, drop off my car and come back when it was ready. The owner offered me coffee and told me about the history of the area.

  Karthik N
3 years ago
Took my Car for Vehicle Inspection , Chris was an awesome guy.. He did a quick job and mentioned clearly about whats required for the vehicle..much recommended

  Elizabeth Xavier
2 years ago
Very professional and honest. I would definitely recommend getting your car serviced here.

  Joe Agresti
10 months ago
Tell them joey parmesan sent you and get 5 percent off!

  Bill Giroux
4 years ago
What a pleasure to deal with. Everything was quoted accurately. Always felt at ease and definitely honest people to do business with

  shannon k
8 years ago
the most honest guys around. always nice. never takes advantage even though i know nothing about cars & they could get away with it.

  Pericles Perez
4 years ago
Finding a mechanic you can trust is difficult. These guys are it. They are up front with their pricing and work fast.

  Angelina Santos
a year ago
Chris, is knowledgeable and honest! Highly recommend this garage.Services: Auto windshield repair, Tires, General repairs & maintenanceServices: Auto windshield repair, Tires, General repairs & maintenance

  Saulius Bal
2 years ago
I always service my car with them, trustworthy and reliable.

  William Hudson
2 years ago
Excellent service. Know there stuff. Totally trust them.

  tbcloonen
6 years ago
Been using them for years. Trustworthy, excellent work and all around good guys.

  Jay Hemstreet
5 years ago
Knightsville is one of the best service you can ask for hands down you need something fix and fix right go to knightsville service

  Chris Lake
a year ago
I love these guys. Great mechanics.

  Faith Mitchell
2 years ago
Very politeExtremely fast and efficient service!

  Denis E Moonan, Jr., MD FCAP
5 years ago
High quality service you can trust.