Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
MARGARET Minnick
3 months ago
The entire staff are true experts in thru job and kind people. When you walk in the shope you just know all is going to be ok. We've had several experiences with this team, and each one has been done with efficiency , timely, and kindness.
Michael Barry
3 weeks ago
Excellent work best in the area. Jobs are completed to perfection. Vehicles are even detailed before customer picks up
Ashley Pleie
9 months ago
I had such a great experience! My car came back not only fixed perfectly but cleaned and washed inside and out. My car has never looked better! I am so happy I took my business here. I would recommend them to any and everyone! Thank you for the great work you all do!Service: Body & TrimService: Body & Trim
Andrew Tefft
7 months ago
My son hit a mailbox in my brand new car, then I got rear ended on top of it. I was pretty defeated, but Crotty took all the stress out of the repairs and the car came back good as new. Very pleased! Highly recommend!Services: Painting, Body & TrimServices: Painting, Body & Trim
Russell Berube
3 months ago
I have never dealt with an Auto Body business that exceeded expectations like Dan Crotty and his staff! Highly recommend!!
Alexandra Merenda
8 months ago
Drove to East Beach (beware, road leading to beach is INCREDIBLY treacherous terrain) and the side trim of my car was ripped off. Came to Crotty & Son on a whim, hoping they'd be able to fix the issue. They immediately addressed and fixed the part. Super friendly and efficient.
Peter Gardner
2 years ago
Dan and his team went above and beyond through the whole process of repairing my truck which had received significant damage from impact with a deer.The insurance adjuster recommended a different repair shop (westerly auto body) but after five attempts at trying to get a return call from them I contacted Crotty & Son. The communication with Dan and his receptionist was timely and very informative. They were proactive in keeping me up to date.I was having issues with the insurance trying to total my car but Dan advised what to tell them and soon after the insurance agreed to repair the vehicle.The repairs themselves were of impeccable quality. Definitely better than new. The color match of the paint is perfect and any difference is imperceptible. They even touched up a few dents and few unrelated rust spots while they were at it! The interior of the vehicle was also detailed which i didn t expect and It hasn t been that clean since it was new.Also, despite how busy they were, they returned the repaired vehicle in the quoted time frame.I m so grateful that Westerly Auto Body has terrible customer service as it allowed me to discover Crotty!I definitely recommend them for their business ethics and the quality of their craftsmanship!
Christine Puthawala
a year ago
I'm so impressed by the folks here from beginning to end. Polite and helpful on the phone, helped me frame expectations with car insurances, and did an amazing job on a reasonable timeline for my Subaru. They even fixed a dent unrelated to the accident. I hope to not need body work again soon, but if I do, I'll come here.Service: Body & TrimService: Body & Trim
Lisa Guertin
a year ago
My Range Rover had a very long scrape and dent from the back passenger side wheel well to the front bumper. Dan Crotty gave me an estimate that was a tenth of what a Range Rover dealership was going to charge me. Dan told me he would have my vehicle for 4 days and was true as promised. When I picked it up, I was in complete awe, it seriously looked as new as the day I drove it out of the showroom. It was even detailed completely inside and out. I would highly recommend Crotty and Sons for any auto body needs, they are incredible to deal with (friendly, kind and straight forward) and the results will not disappoint anyone. Even Christine and her pup Winnie were a sweet and welcoming duo to the business. Thank you Dan!Services: Painting, Body & Trim
Marissa Murphy
8 months ago
Professional and informative. Jobs was completed within the time frame estimated. The car came out beautifully. Dan was a pleasure to work with!
Jennifer Bates
3 years ago
The workers are so friendly and great! The insurance company tried to give me a small check for the damages in an accident but he negotiated them up to a much higher amount. He then repaired my car so well that it honestly looks to be in a better shape than before I was in an accident!! I m beyond grateful that I took my car here.Services: Painting, Body & TrimServices: Painting, Body & Trim
Valerie Lanphear
3 years ago
I bought a car it had little dent in the back. Crotty & son made it look brand new. They detailed my car as well it looks awesome. I recommend if you want it done right you go see Dan. His crew makes your car look new.
Pat Wallach
2 years ago
Excellent repair was done on my Subaru. The scheduling was very convenient. Dan is professional and respectful. Christine is efficient and personable. She is a keeper. Thank youServices: Painting, Body & TrimServices: Painting, Body & Trim
Katilynne dumas
8 years ago
I wish there were more stars to give these guys. My car was done in three days. Not only did they finish the work superbly but they also went the extra mile cleaning the interior of my car and they did paint touch ups. My car looks better than ever and I would definitely refer them to anyone looking for excellent customer service and an immaculate job for auto body work. Thank you SO much!
Lewis Grower
a year ago
Service was outstanding. Work was as quoted and looks beautiful. Car looks better than it did even before dented side work. Very pleased with results.Service: Body & TrimService: Body & Trim
Lisa Chaloux
4 years ago
Crotty did a great job fixing damage from a minor accident. They had a rental car ready for me and the car was done in 48 hours. They washed and vacuumed my car too which was a nice surprise! Highly recommend.
Tim Cashman
a year ago
They repaired my truck to as new condition. The staff was great to deal with. Great communication and service.
Celina Pereira
9 years ago
Needed some body work to be done on my car, and this is the second time I have gone to the Crotty and Son Body Works.Everyone, starting with the reception staff to the owners, were very friendly, professional, and most of all honest and did great work.I am so pleased that I was recommended the Crotty and Son Body Works by a friend.Would not take my car anywhere else.Celina Pereira McGowan
Shannon Long
6 months ago
Knowledgeable, kind, caring individuals that care not only about their work but about their customer. I wouldn t go anywhere else for body work!Services: Painting, Body & TrimServices: Painting, Body & Trim
Marco's Tattoo
6 years ago
The best and most efficient service we have ever had. Dan was very informative and helpful and went above and beyond to also pop out a small dent on the rear fender while the front was being replaced for a completely separate reason. Thank you guys!
Sam Learner
3 years ago
Super friendly! They were respectful of distancing and made a fix for me free of charge once we discovered it was just a small piece that was loose
John
3 years ago
My truck looks beautiful! Great work and friendly service. You can't even tell that it was repaired. They worked directly with insurance and the car rental agency.
Lori Wigsten
a year ago
Always have my work done here. They helped make the process easier!
Earlie Maria Knuckles
3 years ago
The manager seemed nice but I don't think his wife is. She's extremely judgemental and prejudice.
Alex George Bejan
2 years ago
Best body shop I know. Very competent, honest, high quality, friendly and reasonably priced.
Donald Ellis
9 months ago
Did a good job on fender bender damage.
Fay Walker
3 years ago
My mud flap ripped off and they fixed it in fifteen minutes and didn't charge, they were really lovely.
BLONDE HAIR STUDIO
2 years ago
A body shop you can trust with your vehicle and your money! We wouldn t go anywhere else! Thanks team!
shaun shaw
3 years ago
Thanks!!! Best experience I've ever had at an auto body shop!!!! Car was perfect!!!
Timothy Connelly
2 years ago
We came on a fairly busy night. Food was good and service was as well.