Groff's Complete Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Katie Kirchoff
3 weeks ago
Would've preferred 0 stars! They have no clue what they're doing or just want your money! They screwed me and then screwed neighbor that referred me to them (he had been using them for years). Mechanic I've gone to since has also had others come to him after they had their vehicles worked on at Groff's and screwed up by Groff's.

  Nicole Rabe
4 months ago
My entire family (parents, sisters, cousins, etc) have been going to Groffs for years. I cannot recommend them enough! They always do a great job, they are honest, knowledgeable, and trustworthy. I have moved and am now about an hour away, but I will still bring my car to them for anything. It's hard to find a good and trustworthy mechanic that treats you right- Steve and his crew are one of a kind!

  Kelly Pierce
5 months ago
I Have used Groffs for about 15 years. I always got great service at a fair price. No repairs were ever done without consulting me first. Which meant no surprises. I would, and do, recommend Groffs for anyone! I am moving 2 hours away and will miss their service!

  mike cordiello
9 months ago
I brought my recently purchased used car in to get it checked out thoroughly, along with a small coolant leak repair. Given the circumstances, they could have easily taken advantage and they didn't.They did the repair perfectly and used quality parts, all at a fair price.The only gripe I have is they wouldn't pick up my call the first time, however, I do have an out-of-state number. Giving them the benefit of the doubt, they probably thought I was a robocall.Overall a great experience.

  lisa Zimmerman
a month ago
Very nice and honest! Would recommend groffs to get all your vehicle needs!

  Dorothy Tedder
6 months ago
Steve was able to fit me in very quickly. Fast friendly service, I try to always take my car there for everything I need.

  Louis Petolicchio
4 years ago
Honest, affordable, no-nonsense car repair.Their shop isn't flashy or fancy, and since they only have two bays, they book up quick. But they work quick too, and the work is done well. Most importantly, they're always straight with the customer.They'll always explain exactly what the problem might be and they'll only repair things that actually NEED it. No endless up-selling like some chain shops.Even though their prices are already fair and competitive, they'll also let you know if another shop in the county can do a specific repair, like exhaust or muffler work, for even less.If you're in southern Lancaster, looking for a mechanic you can trust, this is the place to go.

  Lauryn Koppes
8 months ago
Really happy with our experience here. Groff was easy to work with, communicative, and reasonably priced!

  Victor Pagan
3 years ago
From out of state and looked up an auto shop near me and found this place. I gave them a call because I seen good ratings but when I called the guy who answered was very rude. Would not even go pass the brief interaction we had on the phone. Can only imagine how they treat your car when you're not there if they can treat you the customer rude

  Eileen Wenger
a year ago
Steve and his team are absolutely incredible. I highly recommend them!!!

  Joanne Moskowitz
a year ago
Steve is very nice and cares about his clients! I will continue to go to his shop.

  Nate Miller
5 years ago
Quality garage and honest repairs. They have worked on my work vehicles and are usually pretty good for scheduling quickly.

  Joelisa Harvest
9 months ago
Very helpful service! These guys rock

  Gynith Shaeffer
2 years ago
I've been going to Griff's for a couple years and highly recommend them.

  Kirk Bauer
3 years ago
Good mechanics, fair prices...real nice folks!

  Cindy M.
2 years ago
Took my vehicle there for inspection it was done in a timely matter.

  Tom Tancredi
2 years ago
Honest, reasonably priced, good mechanic.

  Jordon Buck
6 years ago
Super honest guys, they tell you how it is and aren't trying to rip you off

  Greg Kolb
6 years ago
These guys do the job right.

  Lisa Bergman
4 years ago
Great service