Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ty Pophal
a month ago
The worst Towing experience. I was going to let them change an engine in my f250. Needed it towed to another garage for wiring problems so I paid them to tow it and not only were they 4 hours late for the appointment when I called Sean he said they can suck his you know what. That is disgustingly unprofessional. Then needed to set up another appointment and told him a week in advance. Not only did he not tow it that day but he said he was going to keep my money and I could do what I wanted with my truck. Also there is damage that was not there before I dropped the vehicle off. At least $500 in damage, my left rain guard looks like someone grabbed it with there hand and twisted. A big chunk missing. Also my bed tailgate top cover is missing. I will most likely have to take to court to recover anything.
Deborah Young
a month ago
Courteous and the job was well done. Definitely will be getting my vehicles serviced at Freedom
Sean Hauke
3 months ago
we try to give the best service possible at a fair price
Yancy Cupp
11 months ago
Fantastic service very informative and saved $1000s from other estimates at other repairs shops quoted prices. Thankfully these guys are honest.
Mike Allison
a year ago
I was looking for 2 used tires and got such a deal on all 4 that I bought the other 2. Excellent work and customer service. I'll definitely be going back
Lola Cleric
2 years ago
Freedom Auto offers fair prices, and you know they won't deceive you and say your car needs something done when it doesn't. They are often booked in advance, so call ahead to make an appointment.
Tammy Baier
a year ago
A great experience...great job on the liner and the cover. Easy to work with and very accommodating with our schedule.
Ron Felix
4 years ago
Our vehicle broke down on the way back up to Rochester NY. We were not at the vehicle so they were so kind to stop at the Pilot Truck Stop/Gas Station to get our keys to our vehicle so they could tow it to the nearest dealer for us.I spent a lot of time trying to get AAA to help out but with no luck.Freedom Towing was very customer service oriented. I would highly recommend them to anyone.
Jacqueline Smith
7 years ago
The technician who provided roadside assistance to me late on February 8th, was polite and so very considerate. It was cold, windy and snowing; he made sure I was warm and went right to work changing my flat tire.
Allen Steele
4 years ago
They service two of my trucks on a moments notice, one time the truck would not start, they trace the problem down to a bad ground in the electrical system, let truck set would start right off , stop and go to restart after being run for a while would not start , even useing jumper cables, it was dead, no lights or power of any kind. Freedom traced it down to a ground cable which was not tight.Second truck power steering went out, called and Freedom said get it there they would try to get to look at it, that was before noon, by two o clock there was a call to come and pick my truck up , Done , bushing on line was crack and dropped the fluid,. The owner and crew were very polite and professional at Freedom Auto. GREAT PLACE TO GO.
Tiffany Wolfanger
3 months ago
Great experience they are nice people and will help with anything
Wayne Hunter
2 years ago
I'd give them zero stars if I was able to I made an appointment to have my car worked on they didn't get to it till 3 days later qouted me for 6 hours then told me it would be 10 hours and after both qouted times had passed still haven't gotten a call to get my vehicle when I went in to see the progress since it's been 5 days in the garage for something that 3 other garages told me would take 3 to 4 hours to do it looked like they only just started to disemble the front for a differential change after 6 hours of it being in the actual shop ring worked on they got 15 min worth of work done they are a fully equipped garage so even if they had problems getting a nut off the have the required tools to make the job easier there is no excuse as to why after 6 hours only 15 min of work has been done
Nightmare Productions
11 months ago
Always gets my vehicles in and fixed in a timely manner. Randy Moon that works there is awsome.
Herb Robbins
3 years ago
Thought they did a good job but I'm having nothing but issues after they redid the front end of my truck will never take another vehicle back there
Jim Cowden
5 years ago
They have done multiple bodywork issues for our business, no complaints here, we even had a paint issue months after the job was done and they stood behind it. We will continue using their services.
Bailey Maggs
5 years ago
Worst service ever do not recommend to anyone. They let my boyfriend and I s car sit for 3 weeks in the back of there garage and lied about looking at it.
Carla Page
a year ago
Freedom Automotive is great!! Amazing service at great prices! They came highly recommend and I will continue to take my car there!! GREAT job guys
Monica Berninger
a year ago
Our service was great as usual.Very friendly staff. Will continue to use these guy's.
Evan Fromille
10 months ago
Good mechanics fair prices no complaints
Andrew Stahl
3 years ago
Great service and value. They did good work for me and my dad.
Francey Watson
3 years ago
They was very nice n helped me in a jam also saved me some money
Jeff Ross
5 years ago
The kind folks in the Freedom notary department were extremely helpful and I recommend them to anyone who needs their assistance!
Richard Wacker
a year ago
It would be a 5 star. If they fixed my car the first time.
Josephine Rotoli
3 years ago
Very nice people, highly recommended! Great jobs , good deal !!
gary glick
2 years ago
Did a great job on my truck when I took it in for getting a spray in bedliner.
Erica Bastian
2 years ago
Quick & easy title transfer. Place was very clean and the staff was very nice.
Kelley Hill
a year ago
Great group of guys, very helpful.
Joe Watson
6 years ago
The price is very high however they do good work
Wendy Erway
3 years ago
Great service!!! Would definitely use again.
Charlie W.
2 years ago
Never took anything there they couldn't fix.