Ascendance Truck Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Dwayne Shaw
a year ago
My company had called this outfit to do a repair on one of our trucks. The truck had twisted a drive yoke and needed replaced. After a month the truck is coming back to our shop 2.5 hours away still broke plus other damage caused by them. They cut the tie rod bar on the steerable tag axle to replace the yoke on the drive line. The yoke they ordered the first time was the wrong one. Now the truck is in worse shape and still down which equals lost revenue. Communication from the service manager is a complete joke and Five star should be ashamed to have that guy in that position.

  Christina Pope
8 years ago
This Five Star International Williamsport branch without a doubt live up to their name. Every bit of their service is Five Stars. The technicians are off the chain, the service department is awesome, and even the sales department is magnificent, the whole branch is knowledgeable, they know their trucks. This branch knows what they are doing and they do it right. Thank you, Deb, Shane, Nate, Ethan, Gordy, and the parts department man, you guys have made my visits to Five Star International one to remember. We will seeing you guys once a year to do the PM on our truck.

  Dottie Mecci
6 years ago
This is the worst place I have ever done business with! Not only did they trump up my bill to the tune of $2700 for an oil change basically but only changed the oil filter not even the oil! They also carried on repeatedly about paying with cash because they don't take out of town checks. I guess if I over charged people and didn't do the work I would be afraid of getting a stop payment too. But the best part was after I paid the bill and went about 2 blocks and stopped for fuel went to start truck and it wouldn't start. So I called them as it was a Friday and 10 minutes before closing and I am 300 miles from home so called them and asked could they come and maybe give me a jump. I was told no they were leaving and I could call a truck! Yes real customer service here!

  THIS DOLL'S LIFE Jenna
5 years ago
Guys & gals take care of you! Hubby gets p.m.'s here. Fast, friendly, accurate. Not too bad on prices for Working on Big Rigs!!:)

  Tim Kline
3 years ago
They fixed my truck properly and have had no problems since.GREAT JOB GUYS. Thank you

  Robert V
5 years ago
Great staff, they had what I needed. Parts are pricey but you don't have a choice if you need the parts.

  Darrell Steach
2 years ago
Had exactly what I needed, polite service, good deal, a Lil tricky to find and navigate around.

  martin richter
2 years ago
Great staff . Very informative on work being done. Very thorough with repairs

  Brian Pritt
2 years ago
I was late for my appointment and they still got it in and out in a reasonable time

  Shelly
a year ago
Very fast to get fixed and nice people

  Christine Gordy
6 years ago
Great people. Got my truck in and out in under 24hrs for a turbo problem. Kind of isolated not much around for drivers

  Helen Harer
4 years ago
They are always good to us. Unfortunately we seem to always be in need of part but they fix us right up.

  Jim Benson
2 years ago
Always treat me pretty good, go in and out in pretty good time

  Rondell Harris
2 years ago
They got me out of a real jam. Much appreciated.

  Chuck Hundley
6 years ago
They get ya parts quickly, Doug is great in parts Dept

  Jeffery Simpson
5 years ago
I take my truck here for everything i need. Great service

  Raymond Rodriguez
7 years ago
Awesome pplvery good service

  Wilson Lenidrik
6 years ago
They work on the truck they let u know the problem before they work on the truck.

  Don Kontz
4 years ago
Very nice people courtesy service

  Eric Wiest
5 years ago
Great CUSTOMER service and friendly employees

  Cody Shadle
5 years ago
Very friendly and helpful staff!

  Butch Whipp
5 years ago
Great place to get parts and service !!!!!!

  S B
5 years ago
Seems like a good truck shop

  Tina Cheek
2 years ago
My fiance and I towed a truck here.

  Kurren Metzger
3 years ago
Best service in town.

  corey mchenry
a year ago
Excellent service

  Anthony
2 years ago
Five stars for Five star.

  Thomas Goss
3 years ago
Good truck place

  Jack Folmar
3 years ago
Just drove by