ProMark Auto

4.7 (26)

  1326 Grape St, Whitehall, PA 18052
  (484) 350-3276
  promarkauto.com
  Claimed

Auto repair shop Used car dealer

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Mike _
a week ago
Excellent people and place, I felt like family and my vehicle was very well cared for and in excellent condition. I am happy with the service and attention, especially Lijab. Thank you always..Miguel F.

  Kim Gervasi
5 months ago
This place has been very helpful, convenient, and reasonably priced. Very professional and welcoming staff. They inform you right away if something else needs to be repaired to fix the issue. We were so happy, we referred our daughter and now she goes to them for her car repairs.

  Karen Hechler
5 months ago
We went to ProMark Auto to purchase a used Subaru Outback. From my initial email, communication with Rimi was excellent. Through email I asked about the condition of the tires, brakes, battery, etc. Rimi responded with a rating out of 10 which was very easy to understand. She also explained what they had done to the car in preparation for sale and emailed pictures and the Carfax.We decided to make the hour drive to inspect the car. We were greeted warmly and were giving time and space to look over the car. Rami, the mechanic (her brother), put the car on the lift and gave us a flashlight to inspect underneath. The car was as described in the email. Two small things we noticed were the one headlight was a bit cloudy and the sunroof cover did not slide smoothly. They said both could be fixed easily.During the test drive, we could feel a shudder around 20mph. Rami took it for a spin and could feel it too. He hooked up the car to the diagnostics. Nothing showed up to indicate what was causing the shudder. He offered to take it to a Subaru dealership the next week. Unfortunately, the Subaru dealership could not provide a solution.Ultimately, we did not purchase the car after doing online research. The information online was all over the place from it s nothing to worry about to you ll need a new transmission. Since the car was for our 16-year-old, we didn't want to risk it.I would not hesitate to buy a used car from them. They were honest from the get go. Went above and beyond any other dealer we had been to in resolving the issues we had noticed after a test drive. The car was priced competitively compared to similarly aged and mileage cars. I highly recommend ProMark Auto.

  Pat Kern
a month ago
Always a great experience here. Very honest mechanic. I highly recommend this business!!

  Staci M Saeger
10 months ago
Extremely nice and helpful family-owned business. Super efficient and communicated clearly on everything. Didn't try to add on more than what I needed to get done. Took my car right away for my appointment and was done quicker than I expected. Highly recommend, solid people and great service!

  Romeo A
a year ago
Great mechanic shop to bring your vehicles. They're prices are competitive, thorough with diagnosing and repair work, have a clean and hospitable waiting area, and finished my vehicles in the time that they stated. I was so impressed atter my first vehicle, I brought the other two vehicles for service. Don't hesitate to give them a try.

  Will H
8 months ago
Ive been using ProMark for over 3 years. He s very knowledgeable, trustworthy, fair, and clear. He has experience in many makes. Highly recommend without reservation.

  Andrea Bashi
8 months ago
Hands down one of the most honest people I have met. Not only is their work exceptional and honest, they take the time to show you and explain what is wrong. I recommend everyone to them.

  Milorad Medunic
4 months ago
Always helpful, would recommend to anyone needing car maintenance.

  Rocio Hernandez
11 months ago
I took my car 3 times 1 for a different reason and it got handled but the 2&3 time I was Lied to he fix the problem but told me to bring it back and all along it was a lie he released my whole I'm his property to the car dealerships without my consent so for that I DO NOT RECOMMEND NO ONE TO THEM!!

  Now We Do.
a year ago
I came in without an appointment and these guys took me right in and fixed my AC within 20 minutes I was on the road and they were so honest they didn't want to take money at first saying they were happy to help.

  Alejandra Galaviz
9 months ago
Thanks for help me with my Honda, they let my car like new again and ready to drive. Thank you guys I really appreciate your help.

  Khalil Mamari
a year ago
Excellent customer service, very knowledgeable skilled mechanics and reasonable price for repairs. Great place for general auto repairs.Service: General repairs & maintenanceService: General repairs & maintenance

  Looney Loc
10 months ago
They are great and really good on the pricing must come check them outService: TransmissionService: Transmission

  naveed akram
a year ago
I went there for service and oil change they massed my vehicle I think they didn t put full oil my vehicle start give noises

  Samer Kabani
2 years ago
Take care of all of my vehicles electric problems and detail all of them regularlyServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Air conditioning, Car waxingServices: Electrical repair, General repairs & maintenance, Auto engine diagnostic, Air conditioning, Car waxing

  Opening Hours

Monday 8 AM-6 PM
Tuesday 8 AM-6 PM
Wednesday 8 AM-6 PM
Thursday 8 AM-6 PM
Friday 8 AM-6 PM
Saturday 9 AM-5 PM
Sunday Closed

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