Ford's Auto & Truck Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  L Sperr
4 years ago
We have taken all of our trucks--both personal and business fleet-- to the Ford's for the last 10 years. They handle routine inspections and emissions, tires and brakes, to complicated issues. Liz even drops me off if necessary. Ron and his staff are very knowledgeable and CARE about their work. I find them to be affordable and fair. Highly recommend.

  Tilyous Tilly
a year ago
This has been a long time coming.Ron Ford claims to be a factory trained tech though he didn't know the basic procedure to do when replacing a computer controlled module/part, we'll get to that later! He wound up costing me an extra $1000 to repair my vehicle that he had for over a week. He replaced other parts that weren't needed and had the gull to charge me for the parts and labor, for parts that did NOT fix my vehicle.His wife who is/was the office person, has the personality of a doorknob! Never returned my calls and gave no credible updates on what was up with my vehicle. I really do feel sorry for Ron on this note, though not for his lack of mechanical abilities. They are both good at what I would say is robbing you of your money though!So after a week of him WORKING on my truck and replacing multiple parts and charging me over $1300 to fix it, what actually fixed it (besides the obvious part that it originally needed) was no other needed parts, just to short the positive battery cable to ground with it off the battery!You see, any non-factory trained tech/backyard mechanic can tell you that ANY time you replace a computer controlled part/module, you must reset the computer! Ron Ford, a so called and advertised "FACTORY trained Tech" did not KNOW to do this. After spending my money replacing other unnecessary parts and time (over a week mind you) he called another tech who finally told him what a 15 year old in a Vo-Tech school knew, KILL the cmos battery and reset the computer!!So BEWARE when taking your vehicle to Fords Auto and Truck Service and after a few days he tells you that you need multiple parts replaced and MO money!! And he wasn't afraid of the fact that this story was going to be posted on a multiple social media sites either, kind of like he was used to such feedback! He told me, "take me to court"! This route is more COSTLY to him, not me.........Service: Auto engine diagnostic

  Dan Ciarrocchi
8 years ago
We have been taking our cars/trucks there for years now and love it. It is a clean shop with friendly staff. I never had any issues with lack of communication or things taking too long. My husband owns his own business and being without our truck for too long would cost us money and they always seem to work around our schedule. The couple of times the truck had a flat tire, they helped us quickly so we could get back to work.

  Terry O'Brien
8 years ago
In more than two years of regular service and repairs for two vehicles, we've always had good experiences with Ford's. The communication with us is good and honest, and Ford's always seems to find a way to accommodate our schedule. We've always had reliable service from Ford's. If price is your most important concern, you could probably hunt around and find cheaper service for certain types of repairs or maintenance. We were barely charged anything for some minor repairs (quick fixes) at Fords. In the long run, Ford's pricing has been fair to us.

  Kerri DB
7 years ago
My husband has had a strange problem with his 2009 GMC Sierra for years. Issues included door locks going up and down while driving and then not working when car is off, lights in truck flickering on/off, temporary loss of acceleration while driving...just to name a few. It was as if a ghost was in the vehicle, obviously electrical in nature. He took his truck to two local Chevrolet dealers and both charged him a fortune and didn't correct the problem at all. They only repaired doors and replaced batteries for $$$$.We googled the topic and there are a number of amature videos detailing the problem and how to correct it. It was an easy fix according to YouTube. We took the truck to a local Pep Boys and asked them to watch the videos and after a week of having our truck...nothing. They asked us to pick up the truck and had not made one repair. So, thank goodness we found this local repair shop. My husband called and explained the crazy issue to them. They were more than willing to attempt the repair. They were even more than happy to watch the videos and discuss issues and solutions with my husband back and forth on several phone calls. So far so good! AND we spent less $ than at the dealers.After years of issues with this truck Ford's Auto and Truck Repair was able to resolve the problem and gave excellent customer service while completing the work in a timely manner. We are thankful!

  Ranger Roach
9 years ago
Very professional, straightforward and helpful. My brother has also used Ford's Garage, and we have both been pleased with the service. I get honest straightforward answers, quick service, and reasonable rates. I recommend it to local friends...

  Sarah
4 years ago
My car broke down, and within less than 24 hours Ford s had it fixed. Absolutely fantastic customer service and a very friendly staff. I would definitelyrecommend this company to anyone having car problems! They go above and beyond!

  Shawn Richards
6 years ago
I totally trust these guys to repair our vehicles. The only downside is they are always busy and backed up that it can be tough to fit us into their schedule. That's a testament to how many local customers are happy with their service. They are also loyal sponsor of our local little league. Class act. Highly recommend.

  Jim Fellows
6 years ago
I ve been going to Ford s for years and have never been happier. Not only are the staff knowledgeable and friendly, but, they bring their dogs to work which makes for a nice environment. If you re local they will even drop you off at home after you bring our car in.

  Paws Claws
9 years ago
Excellent flexibility, friendly and honest. very dependable people and service. They always do their best to make you feel like a friend and well cared for. Take a conservative, sensible and safe approach to caring for your car.

  MELISSA MORRIS
2 months ago
Great service without price gouging!

  Patrick Farley
6 years ago
Always do a great job repairing and maintaining our cars. The staff are all very professional and efficiently fix our cars correctly the first time. All at very reasonable costs.

  Bill Sorg
8 years ago
This is THE ONE place I feel comfortable taking my cars. Always honest, always reliable. I HIGHLY recommend them to anyone looking for a place to get their car repaired.

  Jared Leclair
3 years ago
Liz and Ron are great people. Ron's vast Ford experience is evident and Liz is efficient and organized .

  Christine Griffith
2 years ago
We followed Mike to Ford s and have been very happy with the experience and service!

  Stephen Angelo
a year ago
Outstanding service,. Knowledgeable and conscientious.... You can trust them for All your repair needs

  jennifer jennings
5 months ago
Amazing all around

  David Shaw
5 years ago
Always there when I needed them. They follow up with you and remind you that checks are due

  Gary Schuck
4 years ago
Super service..great help..prompt completion of scheduled service..

  Howe's it Hauling
6 years ago
Great people