Service options
- Curbside pickup
Reviews
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William Brown
a year ago
August 5th 2022 3:44 Went to Kia of west Chester 326 Westtown rd Jim SipalaI wasn t greeted properly like I should have beenI walked to the service desk and asked about my carThe lady was fast talking and seemed irritated she couldn t find my paperworkAt first she found the paperwork and tried to charge me 300 something for a diagnosticI was told a diagnostic only cost 179That s what I was prepared to payShe repeated the price several times harshly as I stated I m only here to pay what the guy on the phone told meShe made a quick call came back and said the price was 179As I was paying her male co worker approached the counter and took the key and said I can t have the key until the tow truck arrives after I paid my moneyAnd he said If I didn t have my car gone by tomorrow he would tow itI said okAs I walked thru the door to get to my car I heard the man mumble and I quote ( you won t have ur way around here monkey boy ) I proceeded to walk away because u didn t want to make this worstService department is terrible disrespectful and downright racistI asked to speak to the manager and he said he was the manager.Come at your own risk