Troup's Auto & Transmission Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jd Lizard
a month ago
I been going here for 6 years for mostly inspections. Honest mechanic. Higher hourly fee but did I mention honest aito shop? Best find in a long time for me.

  Sakima Vongphakdy
2 months ago
Don't get me wrong the guys mean well and the owners a great guy I've been using them for years. However over time I've slowly been noticing just little things that have progressively become bigger problems. Everytime I get a vehicle back, there's always been something else just slightly off with it or something just not put back where it belonged. One time I swear they broke my radiator, there wasn't a drop of coolant in it when I picked it up. Almost blew car up driving it home. My car didnt do that when i gave it to them but i let it go.1300$ later I had them fix it. Now, same vehicle recently sent in for a misfire code and after weeks and all the stories about how its "back to good no problems/codes at all." I recorded everything this time, car threw codes and misfired the second I started it in the lot but it was a weekend so had to wait to talk to them about it. Every time I mention anything to them they got a different story of what they did so I don't know what to believe anymore I just know the problem still exists 1200$ later. And on top of that, whatever helper that touched it, threw the incorrect bolts in the wrong places and drilled a hole into the top of my valve cover/engine. That's going to now cost me a couple grand easily let alone all the oil I have everywhere now. I'm not normally one to complain I've tried to be patient and polite with the guys however I physically can't afford this kind of "work" anymore. Use at your own digression. Unfortunately now a days it seems to be like everyone's out to get over on you.

  Will Smith
5 months ago
Had my truck for a month wiyhout calling me back. I thought we were waiting for the warranty company but instead i found out they just decided to not call me. Researched them and found many bad stories. They seem to care more about their personal vehicles and customers last. I will never go back.

  Courtney Andreuzzi
5 months ago
I have never been here before- they got me right in on the same day-- fixed my car at a decent price and they were very nice! Would go back!

  Sam Haak
4 months ago
Scott does great work, and when I needed oil change records he did not hesitate to help me out

  Allie W
8 months ago
Had to get my car towed after a sudden transmission issue. They accepted my car and got the work done quickly and fairly. The facility is also nicer than the Google photos. The office doggos were a bonus.

  Patricia Birch
7 months ago
Great service, clean and respectable employees. Would go there for any type of work needed. Finally found a garage worth going too. Did I mention "Affordable".

  Jill Slowakiewicz
9 months ago
Five stars to this local business! Last night when we went to leave a picnic in Dillsburg our car made a metal to metal sound from the right wheel. We made it to Troups, parked the car and had our son pick us up.This morning my husband went to Troups to apologize about parking without an appointment. They were wonderful. Told us not to worry about it that they have customers do it all the time in an emergency. The lot was full of cars. They said they would try to look at it and get back to us.At 10 a.m. (2 hours later) we got a call telling us the car was ready. We had picked up a stone in the wheel hub causing the metal to metal noise. Such great customer service. They will be our go to auto repair whenever we are in the area.Thank you!

  Nicol Vals
a year ago
I had a problem with my brake line and stopped here for help. They got my car in fixed my brake line and while I waited for a ride I made a new friend! The shop is nice and clean and everyone s professional and respectful. I appreciate all your hard work and I thank you for helping me as fast as you did! I look forward to bringing my other vehicles to you!Service: Brakes

  Grant Laird
a year ago
Scott and his guys have always been convenient and accommodating... These guys are usually very busy but still find a way to work small jobs into their schedule. I greatly appreciate them for inspecting my Chevy Sonic and replacing a light that was out... They might have saved me from getting pulled over for it! Thanks guys, excellent service, as usual!!!

  Rachael
7 months ago
This place patched my tire when a nail went through it before I went on a trip. Fair price, good service, and cute dogs to pet.

  Skunkworx Fabrication
a year ago
Rebuilt our Chevy truck transmission (700r4) fast and bulletproof. We're plowing snow and hauling wood like crazy. Nice and cheap with a fast turn around. Thank you!!Service: TransmissionService: Transmission

  aeckert04
5 years ago
Very knowledgeable and upfront. Fair pricing and reliable to get you fixed right there first time. Never any issues with communicating and getting scheduled. Calls to keep customers informed of about concerns found. Hands down the best shop I've been to.

  Dirty White
3 years ago
Simple breaks and tires...... 3 weeks and counted. Best part is I called and asked on the progress 2nd week on a friday.... "...tires mounted and balanced. Rear breaks done and working on front as we speak..."...... show up Monday morning and literally nothing was done but removing the break pads and tires.... again that was week 2. He lied flat out.Services: Tires, Brakes

  Yvette Couch
3 years ago
Scott and his team are friendly and caring. He takes care of whatever issue is affecting my car quickly while working around my schedule with work, etc. Great garage.

  Ryan Cleverly
4 years ago
Called in about an oil leak on my car. They told me drop it off Tuesday night and they'll get working on it on Wednesday. I called Wednesday afternoon to find out when it would be ready and they told me they didn't even start and would have it ready Thursday. Then I show up Thursday and I get the bill... $150 for the part, which makes sense, and $350 for labor! $350 for what would have been an hour or less job is INSANE. Then I take the car home and notice it's leaking WORSE than it was before! Don't go to Troup's unless you want to give someone money to cause you a bigger problem!

  Randy Feight
a year ago
Had a flat tire,they fixed it quickly, nice place,I thought $35 was a little much to patch a tire though

  Travis M
11 months ago
Great experience! Fair price, fast, quality work, highly recommend.

  David Utermahlen
6 months ago
Fast service helped my father in law

  Dana Patrick
7 years ago
Hang on to your hard earned money and go somewhere else. I wouldn't have even given it one star but I couldn't write a review unless I did. I started having trouble with it into the 2nd month. They charged a lot of money and then wouldn't stand behind it. Their response was "that's too bad".

  James Smith
3 years ago
I was very pleased with the service I received at Troup's Auto. Obtained and installed an engine in a timely fashion with reasonable rates. I would recommend them.

  Dave Yeah Yates
a year ago
Nice owner. Place looks good. Good work as well

  richard sowers
7 years ago
Wasn't interested because I bought my own rebuild kit I guess that's where they make there money charging u more than what it really cost such bullshit

  Steven Junkins
2 years ago
Quality service always. Wouldn't take my vehicle's anywhere else.

  K Beljan
a year ago
Fast, friendly hometown service. No games, just great work.

  John Venanzi
a year ago
Did an excellent job rebuilding my transmission !

  jose Rivera reyes
3 years ago
This place is aways ready to help you out when you need them ...all my family goes here ..

  David Williams
a year ago
Great service and a great price

  Zach Fickes
6 years ago
Quality Work, Good Prices, Very Pleased With The Service

  mike cusimano
5 years ago
Thorough work as needed and excellent service for preventive maintenance