Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Chris Younger
2 months ago
There is no other place I feel more comfortable taking my car to when it needs work. The staff members at Car Care Complete are the most professional, competent, knowledgable, and ethical mechanics I have ever encountered. They will give you the best price they can for their honest work and expertise, while never compensating on the quality or care they provide. I highly recommend them to anyone in the area!
Jeremiah Cushman
3 months ago
Awesome customer service. Awesome technicians. Vast knowledge and experience. Very honest and highly recommended. Its nice to know some mechanics actually do treat you like family
Quinlynn Hayner
9 months ago
If you're looking for reliable car help and reasonable prices, this is the place to go. I've been coming here via my family's recommendation ever since I started driving, and I've never had one bad experience. The guys working here are always thorough with checking cars to make sure they have no issues, and make it easy to drop off and pick up your car too. And the costs here are really affordable! I'm always happy to trust that my car is in good hands when it's here.
David Glotfelty
6 years ago
I've been looking for reasonable and honest car work. Well I found it 10 minutes North of Waynesboro. It's medium sized with three bays but they run all three at full speed with all the latest gear. They were trained on hybrids too and quite knowledgeable. I had brake, AC, and inspection work done well, smartly, and at a very reasonable price. Through the morning as my car was worked on about four other local farm folk were having work done. That bodes well as our locals really prize reputation and honest dealing. I have no relationship to the shop other than a satisfied customer. My advice - Give these mechanics a try.
noyek Gibson
3 months ago
Wonderful Father and Son auto shop, were very friendly and made a genuine effort to ensure my vehicle was ready for the my trip
E T
3 years ago
I normally steer clear of local repair shops because of stories I have heard over the years. I have always taken my vehicle to a major dealership. However, this last time the dealership said I needed a bunch of work done (costing around $3,000 with parts and labor) The dealership looked at my Jeep 2 separate times. Both times they told me my drivers side boot on the drive shaft was torn. I began looking around because of how much it would cost at the dealership. A good family friend recommended I check out Care Care Complete. He is very picky about who he takes his vehicles to, so I figured I'd give them a shot. I even found a replacement part for the drive shaft I brought along with me so they could install it. The mechanics at Car Care almost immediately questioned why the dealership said I needed all that work done. They even asked for a picture of the list so they made sure they got everything. I was most concerned about my drive shaft since I was told twice by a dealership that it was torn. Once Car Care had my vehicle in the shop I was totally shocked. They contacted me saying the drive shaft was not torn and even sent me a picture. I was still concerned so I asked them to look again to double check. The mechanics went as far as taking a video of both the drivers and passengers side of the drive shaft to show me there was no rip. I was completely shocked that I had gone into a major dealership more than once, and they told me it was ripped. When I watched the video from Car Care, the drive shaft was super clean, and had no signs of grease leaking or anything to show a tear. When I went to pick up my Jeep, two of the mechanics asked if I had seen the video and talked to me about my Jeep. They ended up only servicing my Jeep with the things it actually needed; transmission and transfer case service, and a coolant flush. They did check everything on the list to make sure and only serviced the things that needed it. After this experience I will not be taking my Jeep to a dealership anymore. I will continue to take my Jeep to Car Care Complete. Everyone there was fantastic and the prices were very good and affordable. I was very happy with their service and communication. They went above and beyond when they sent me the picture and took videos for me. That proves that they are more concerned about the customer then taking your money. 100% recommend!Services: Transmission, Steering & suspension repair, General repairs & maintenance
carlos rosado
9 months ago
After taking my car to Carcare Complete. For a service on a long trip to Canada and back. We drove 7400 miles and the car worked perfect. We could ve not been any happier with the service that we receive. Thank you so very much Carcare Complete.Service: General repairs & maintenanceService: General repairs & maintenance
Ija Rollins
3 months ago
I was recommended this place after Walmart could not get my lug nuts off. Great work, great price. Highly recommended
Gail Bradybaugh
2 years ago
I moved here almost 5 years ago. This is the only place I've ever taken my car only place I will. All my brake line busted only took a couple days that was with getting the parts. Then my gas rank leaked and they found that there was a recall and made all the calls for me I just had to take my car to the dealer for the recall. I take both my cars there and the one is a 2020. Great place for you to take your car to get fixed. Pricing is great also. Thank complete car care.Services: Exhaust, Brakes, Oil change
Joshua Baer
5 years ago
I've been using Car Care Complete for years now and they have worked on multiple vehicles. They offer top notch service and have the friendliest staff around. Rick and Justin are very communicative with what is needed and what should be done. They are very affordable on prices and I have never been overcharged or ripped off. Top notch business!!
welthey morsberger
5 years ago
I m not Welthey, but her mom Denise.. we have been taking our vehicles to Car Care Complete since moving to Waynesboro 10+ years ago.. the customer service, excellent work, honesty, and reasonable prices are absolutely wonderful! Justin is always looking to the future of the service of our cars, so there have been no surprises come inspection time... yes, I m driving my Vibe until the wheels fall off, but with Justin and Rick s services, I would not be surprised if this took another 10 years! Awesome job guys!
Jay Clifton
7 years ago
An honest mechanic is a good find, in addition prices are fair and estimates are on target. Quality of work is exceptional, and parts used seemed more heavy duty than what was there. My Suburban drives like a new car, and I have peace in mind knowing my family is safe in it. Highly recommended.
Nick Petre
4 years ago
These guys are great! Small, friendly, and very knowledgeable. I've had numerous vehicles there, and have always had 100% success. Including on my 2007 VW Passat, which wasn't always the case other places. All my major repairs go here. Great rates too! Highly recommended.
Ryan Myers
3 years ago
Took my brand new 2020 vehicle to CCC... The vehicle was completed one day before I was scheduled to even pick it up. Employees were polite and knowledgeable.No scratches or damage to the new car. The exhaust install was professional. Mounted and tightened properly.Total costs were very reasonable compared to other local shops with ridiculous wait times...
Denise Morsberger
4 years ago
I have been taking my vehicle to Justin and Ricky since I moved to Waynesboro 13+ years ago... I am ALWAYS EXTREMELY satisfied with their work, their ethics and their prices! And I will continue to take my 2004 Pontiac to them until the day Justin tells me it s over. And then I ll take my next car to them... always a loyal customer... and the only reason my daughter doesn t use them is because she bought a new vehicle and everything is under warranty... hats off to Justin, Ricky, and Kyle!
John Smith
5 years ago
I have been bringing all my vehicles to CCC for several years. Company vehicles have made the trip to their garage as well. These are vehicles that get lots of hard miles put on them in lots of adverse conditions. When I or my family are getting in a vehicle, I want to know that competent, knowledgable mechanics have been working on that vehicle to make sure it is in the best condition possible. Justin and Rick are those mechanics. Great, honest, professional. A real blessing to car owners looking for those traits in a mechanic!
Liz
3 years ago
I've been going here for a couple years now. I recomend this shop to everyone I know in Franklin County! Family, friends, you name it. They are friendly, honest, fair and they keep you informed. If you need something done and you're not brand loyal, they won't try to sell you the most expensive parts they can find which I really appreciate. If you are brand loyal, then they will accommodate you. They are patient and they work with you for scheduling, drop-offs, ect. I am very picky and can be a handful when it comes to my vehicle and I can assure you, this is the best shop I've come across.
Matthew Dangler
4 years ago
My landlord who is 86 years old referred me to Car Care complete and when they say old men know what you're talkin about their right these guys are genuine they work at a good price they've been nothing but honest.I've been going there for the past 5 years for all my vehicles including a WRX which we did a clutch install axles driveshaftJust this year I had them rebuild my rear differential because their price quote is half of what the Steeler ship charges it's hard to find a place that will let you bring your own parts if you want I would highly recommend this to everyone in the local area I live in Frederick now and I still make time to go down to Greencastle because I trust these guys they know their stuff and they're good people
Joe Jacobs
4 years ago
Rick and Justin know what they are talking about! Let them investigate your car and your issue and they will have a solution. I almost dumped a vehicle I thought had a bad trans and they made it right again! these guys are great. Trust this shop!
Carl Shafer II
6 years ago
I was in the Hagerstown area when my 2004 Ford F250 broke down in my hotel parking lot. I had it towed to Car Care Complete, primarily because I know Justin and his straight up and down communications. I rode with the WAS driver to his shop where they quickly diagnosed the FICM module as being bad. The next day the part came in and was promptly installed. They did recommend that I replace the batteries in the truck I agreed and they installed new batteries in just a few minutes. They did all the work and replaced the FICM and both batteries cheaper than I could have purchased the FICM for! I was very pleased with there prompt service, quick diagnosis and prompt service. They even showed me the old FICM and it was very obvious that at least 2 of the capacitors were blown. I night recommend Car Care Complete from minor service to a major repair the staff was friendly and the garage was organized even though they were adding additional bays at that time. I'm headed back that direction this weekend and I may have them ck out an ignition problem that I have as well as my 4 wheel drive isn't engaging! It's hard to find good mechanics especially those that have a good pricing stucture!
Rick Kipe
10 years ago
I have have service done here a number of times. The service was very good each time! The repairs were made in a timely fashion and the mechanics were very knowledgeable. The prices were very reasonable and I would recommend Car Care Complete for any car repairs!
Darren Eddy
4 years ago
very honest owner and the people who work for him . they will help you out any way they can . on several occasions i have either broke down , locked my keys in my car and even a flat tire or two and with one call i had help . they have come to the house and helped my daughter when she had a flat tire . Rick help my wife when she looked her keys in her car . I called Rick and he was there in 10 min. Just call them and check them out and give them a chance .I think the prices are reasonable .
Steve Long
3 years ago
Top shelf auto mechanics -very fair, honest, great troubleshooters Ricky and Justin are the best and their crew it's a family-run business with two cracker Jack mechanicsI've taken all my family cars there for the last 20 years!
Debbie Kelly
4 years ago
Car care Complete is amazing. They were up front with the repairs I needed. They honest and fair. They also run their business with integrity.
Elizabeth Drew
3 years ago
Amazing garage! They always do great work, and provide the best customer service! They are also quick and reliable for any of your needs.
Allen Helman
3 years ago
Also a State InspectionThe mechanic was very professional and his service was quick and reliable. I will continue to have them service my vehicles.Services: Exhaust, General repairs & maintenanceServices: Exhaust, General repairs & maintenance
David Kipp
5 years ago
Our guests had issues with lights on small utility trailer as they were traveling thru. Justin made time to trouble shoot and remedy .their issue before they returned to Missouri. Very blessed to have their assistance
Beth Geesaman
a year ago
Wonderful family owned business.We wouldn't take our vehicles anywhere else.Highly recommend!!
Douglas Andree
4 years ago
I had a major problem with my truckJustin, Rick and Kyle worked quickly and efficiently to get my motor replaced and my truck back up and running The cost was so affordable. I would recommend these guys to anyoneThanks again guys
Sallee Miller
3 years ago
Great service. Friendly staff. Very busy (which is good) but got my car in as soon as they could. Great prices!Service: Oil changeService: Oil change