Service Center at Audi Fort Washington

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Derek Jordan
4 months ago
Very friendly staff, but they tried to charge me $5600 for brakes, tires, and an alignment. The local shop I ended up using with all top of the line tires and parts was $2200 for everything. You expect to pay a bit more at a dealership, but that is crazy.

  Adam
3 years ago
It was awesome. Everyone was practicing social distancing. They sanitized my car before they got in and made sure my loaner was sanitized after they got out and I got in. My service advisor Matt is nice, knowledgeable and very helpful. Most importantly I never feel he is trying to drive up the price of my bill.

  Bridget Derham
4 years ago
Stopped by earlier this week because my low oil light came on and the service techs provided immediate help while I scheduled an oil change for today. Could not be happier with all the help I received the other day and today. My car was ready in a timely manner and everyone I encountered was professional and friendly.

  HAROLD J MILLER
2 years ago
One of the best Service Departments in the 65 years of owning cars

  Steve updyke
4 years ago
And using this dealership since 2009 has always been a pleasure thank you Mike

  John Derek Guynn
4 years ago
Excellent service and great people.

  Alaa Hameid
4 years ago
So clean staff are amazing thanks

  Major Evans
4 years ago
Very professional great service

  Trudi Harvey
3 years ago
Very clean and quick.

  Peter McGarvey
4 years ago
It is all about service, A+ for the staff

  Rob Grossman
2 years ago
Matt in service is fantastic

  Nick Fortes
4 years ago
Clean and beautiful dealership.

  Theresa Smith
2 years ago
Excellent service

  A Greberman
19 hours ago
This is usually an exceptional service department but recently I was disappointed.When I paid for my inspection and oil change, I mentioned I usually get coupons for these services. I checked online but there were no coupons for these services. JR Ramirez, Service Advisor, mentioned that I might have received the coupons in the mail. I immediately went home, found the coupon, and immediately returned to JR with the coupon. He said it was too late to apply the coupon. Come on! I was there only a half hour earlier paying for the service and now it's too late??? That's very poor customer service. I left the coupon with JR, he wrote my service number on it and said he "will present it to his manager and see what he could do." I have not heard back since then.