Warren Midtown Motors Service

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Murl Kinal
2 weeks ago
As soon as I walked in the door everyone was helpful and friendly. I was able to test drive a truck right away. The selection was better than any other Ford dealership I have been to in this area. My salesman Matt was great. He knew the trucks really well and he and his whole team worked very hard to get all of the paperwork done in a timely manner with respect for my time. I feel like I got a good deal and will definitely shop there again in the future.

  Kortney Dexter
2 weeks ago
I just moved to town and my inspection expired around the same time. I took my car here to get it inspection ready and they were extremely helpful. Even able to get me a new tire for my car same day without knowing prior. Super kind, considerate and helpful. The cookies in their waiting lounge are also incredible!

  Lisa Hagberg
3 months ago
I recently experienced exceptional service at Midtown Motors. Their fairness in explaining repairs instilled confidence in their ability and I appreciate the look ahead they give me for future service. The service department's accommodation of my schedule was impressive. I highly recommend Midtown Motors and their service team because of their professionalism and dedication to customer satisfaction.

  Chris O'Brien
3 weeks ago
Great service! They identified the issues and provided options. The work was professionally completed. And everyone I spoke to was friendly. Good place. Good people.

  Danielle Beach
2 months ago
Always a pleasant experience. They are knowledgeable, fast, reasonable. They call and update if additional work needs done and always give clear pricing up front. Very easy to schedule online and even offer rides while your vehicle is being serviced.

  Bill Frederick
a month ago
Midtown always does a great job. Got me in quick and fixed the issues. Good communication between service department and customers.

  Shirley Kalinosky
4 months ago
A#1 service by everyone. My friend and I arrived 15 min early and greeted and enjoyed a table, tv, internet and local newspaper. When it neared a couple hrs, a gentleman came out and offered to have us driven to a nearby restaurant, which we did. After I called and the driver returned and drove us back to the waiting room. We sat and watched TV and I was told my car was repaired and ready. The cost was less than I expected and we were treated really well. I would definitely call them again if I have another repair.

  Jennifer Simmons
5 months ago
John was my service manager and he and his team went above and beyond. They gave me timely updates and were efficient. And most important, to me, honest. I m extremely grateful for my experience with them

  Joshua Campbell
a week ago
I am happy with the quality of the work Midtown Motors does. They were available when I needed them for my business vehicle.

  Christine Cheronis
2 months ago
Always great customer service and professionalism! Everyone is always so friendly and the mechanics go above and beyond in making sure my vehicle is safe for me to drive!

  Paul Baughman
a month ago
Very expensive repair for minor items.If my boss knew I brought this truck to your place he'd be very upset. About 20 years ago he bought truck / trucks from you had problems and got nothing done about it.Just so you know how bad that decision was he has since bought over a million dollars of Chevys!!!!Have a good day

  Amber Reitz
2 weeks ago
The service was excellent got my vehicle in and out in good time.

  Vicki Green
2 months ago
Very friendly and courteous staff. I will definitely continue to schedule any work needed on my vehicle here.

  Cindy Joslyn
5 months ago
The staff and employees at Midtown Motors are knowledgeable and courteous. Their service department is very efficient and did a great job with the repair work on my car. It was an enjoyable experience.Services: General repairs, Wheel alignmentServices: General repairs, Wheel alignment

  James Theodore
5 months ago
The service and recall were handled professionally. They provided a courtesy ride, so I was able to better use my time and not have to sit in the waiting room.

  Kylei Davison
7 months ago
The guy at the service desk was amazing. Great personality and very engaging. My oil change took place is much less time than I budgeted and they allowed me to come a few hours later to pick it up! The shuttle service was great as well. The driver was very friendly!Service: Oil changeService: Oil change

  Goosedowner
3 weeks ago
The entire service dept is great. The counter people are friendly and informative and the mechanics do very good work.

  Emily Tucker
4 weeks ago
Excellent customer service! They picked my car up from my location and brought it back to me for my needed oil change and tire rotation!

  DAVID DEMBY
2 months ago
I got there 10:15 Everything went smoothly. Got out at 11:55. They even washed my truck! Thanks Midtown. Dave Demby

  Cherie Arison
a month ago
Service was great. Everyone was friendly. Will continue to go back for any service that needs done.

  James Monaghan
3 months ago
Service was done promptly and correctly. Finished before I expected. Did not appreciate the matrix price on the small rear wiper blade being an ex employee.

  Jerry McLaughlin
6 months ago
They are very helpful and didn't charge me alot. I will be going back to them. Fixed my recall on the escape under warranty. Awesome service departmentService: TransmissionService: Transmission

  W & V McDonald
a month ago
Called for a check engine light which was covered by warranty. They got us in right away and fixed the problem. Car was ready the same day!

  Judith Grillo
10 months ago
Mostly Midtown Motors was responsive. I would suggest that all sales reps make sure their voicemail is available to leave messages( voicemail was full). Also I didn t need the Service Manager to tell me it s a good learning lesson to have to call roadside assistance . That s not what a customer wants to hear no matter what the reason if your new car won t start. I would ve liked to have a least one update between the time the car went in and when I got a call from. MM almost 24 hours later.. The service rep who called me was not that reassuring that there were definitely no issues, just said they were giving me the car back and just drive it. All of this said, my car as been fine since it was returned to me. If the cause of the battery was that I inadvertently left the lights on, I accept that. Kudos to shuttle drivers Ben and Terry.. empathetic, helpful and all around nice.06/13/2023: My vehicle received its first 5000 mile service and all went very smoothly. Service manager Julie was very accommodating and several others welcomed me in while I waited for service to be completed. It was a comfortable environment in which to wait.Services: Tire rotations, Oil change

  Josh Saxman
5 months ago
My wife and I worked with Matt and we were very pleased with how nice he was and also very happy with how Midtown motors was with accommodating us in our Purchase of our new truck.Thank,Josh

  Tina Yaegle
10 months ago
The service here is remarkable. Very high ratings. Their hospitality, honesty, highly qualified technicians are top notch. They are serious about what they offer and keeping your vehicle in the best operating condition. They go out of their way to do what is best for the customer and the vehicle. Two thumbs up for Midtown Motors and for the wonderful, friendly staff.

  Maleah
3 months ago
come see Erin! definitely the best sales women in town! fast and easy experience! go erin!! thank you!

  Charles Malta
3 weeks ago
I had a good experience. Julie was very helpful and friendly. John took care of my situation this time. He was very professional And helpful in every way. My treatment was excellent. He got me right in, Got the job done, And explained everything to me. Thanks JohnServices: Tire rotations, Vehicle safety inspection, Oil changeServices: Tire rotations, Vehicle safety inspection, Oil change

  David Cataldo
7 months ago
I was traveling from SC to Warren and my service engine light came on. I texted Midtown Motors and requested an appointment. Marci said they were full but if I brought the car in that if there was time they would look at it.They were able to run the diagnostic on my 2020 Escape and figured out the problem and then ran an update needed. The employees were very professional and courteous.Service: General repairs & maintenance

  Scott Smith
10 months ago
Mid Town has always been very friendly, courteous, honest and helpful. I appreciate the staff and the expertise they provide. They explained the alignment provided a print out diagram and the car drives great! Thank you John and co.!Service: Wheel alignmentService: Wheel alignment