Monro Auto Service and Tire Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Chris Laskowski
a month ago
Just got an oil change, waited about 1hr 15 min, I guess a reasonable amount of time. Person at front desk couldn't find my appt at first and said the number I called to reserve was not their office but it was I found on google. No major issues overall.Another visit:Called last minute, stopped in and waited while tire was patched. Happy with overall experience.

  Carol Matthews
2 months ago
I have been a customer here for years, used to be a great place. However, I will never return. I took my vehicle for inspection and asked them to check because coolant was leaking. I was given an estimate for over $2,500.00 for a radiator and head gaskets along with other miscellaneous charges. My car is a 2015 with 87,000 miles. I took it somewhere else for a second opinion they fixed the leak for under $300.00 Definitely check other places before having work done here. Really was disappointed.

  Marty Schneider
3 months ago
Marie, was wonderful, friendly, very professional & courteous. All my car issues were fixed while I waited. Alex is a great mechanic. Great pricing, Great service. I highly recommend.

  Bryan Lewis
4 months ago
Appreciate the front desk service and the mechanics who were honest and didn't try to rip me off. My only complaint was the wait for my car which was a frustrating four days. Other than that it was a great experience.

  Michela R
3 months ago
Had a great experience with Monro. It was time for an oil change, wiper blade change, and inspection. They were quick, professional, and helpful. This is not my first time here and it won t be my last

  Tam Mc
2 months ago
everyone is helpful and friendly. the appointments were easy to schedule and everything was complete by the time they said it would. we will be back for sure!

  anas
4 months ago
best shop around. they re always quick so i m never in there for too long. staff as well as the manager are great people.

  Brenda D
a year ago
I have been coming here for years and have always had a positive experience. Recently I had to get my car inspected and had some issues but the team here has been amazing! I have been talking with Sean and he has been absolutely awesome about keeping me updated on everything happening and needing done on my vehicle. I also believe Tony has done the work. Everyone has been so very accommodating and very knowledgeable. I highly recommend bringing your vehicle here!!

  Rob Lunny
3 months ago
Great staff & knowledgeable mechanics. I take my car there instead of the dealer.

  Mike Lepouski
3 months ago
Got a flat tire fixed. Quick and easy process. Inexpensive too.

  Luke Garcia
a month ago
Got oil changed but no free tire rotation as it was advertised. False advertisement!!!!!! WATCH OUT!!!!

  James Walsh
a year ago
Driving my wife s Subaru this week and the oil light was on and needed to get in ASAP. Called on Friday afternoon, Joe got me in with a Saturday morning appointment! Pretty quick turnaround on the actual service too! Thanks a lot guys

  Amanda Zeltner
2 years ago
I have taken my car here to get the brakes done, be inspected, and for an oil change over the last few months. I am very happy with the work that was done and most importantly I feel like Chris and the other mechanic I spoke to were honest with me about what my car needed. It's difficult to find a shop that you can trust and so far I have had a good experience with them. Would definitely recommend.

  Michael Dodd
a year ago
5 stars indeed Joe and Tony are 2 stars that work great together its my 4th time at that location I'm from Philly and its worth the drive customer service is A1 never had to wait long to get my car serviced Tony and Joe are top notch mechanics.

  Joey Boccella
3 months ago
Always a pleasure take a my vehicles to this location!

  Sean Ritter
a year ago
This place is very honest and fair. I recommend this shop to anyone. Tony is an excellent mechanic and I will continue to get my car checked out by him for the long haul

  W Suh
a year ago
Joe and his team provide excellent customer service, are flexible and accommodating, and get the job done quickly. We're long time customers and for good reason.Services: General repairs, Oil changeServices: General repairs, Oil change

  Gen Kim
4 years ago
Really appreciated the customer service here! Chris, who came as the new manager about a month ago, is an honest, hardworking man. You can tell he cares about his work and his customers based on how he talks to everyone and how he offered some helpful suggestions on how to better take care of my car, which included tips I never would have even considered. Came here for a simple oil change, but walked away with what feels like more care for my car! Thank you, Chris & to the guys at the shop! I ll be back!*Tip: Easy/quick to schedule an appt. online!

  Zachary McLeish
5 years ago
Excellent shop! I regularly deal with both Mark and Dustin and have had nothing but fantastic service. I don t feel like I m being taken advantage of like I have at other auto body shops, and I genuinely feel they care about their work and making sure their customers are driving safely. I originally started going to this shop because they were close, but even when I move I will continue to use this shop.

  Lars McGee
9 months ago
Been going here for 20 years, have had dozens of oil changes, bought thousands of dollars of new tires. Never again. The new manager, Joe, is an a$$hole. Doesn't have the emotional intelligence to be a manager. 5 minutes late to pick up my car due to an unforeseen circumstance and he's literally yelling at me over the phone telling me he's going to leave me without a car until the morning. I've waited on Monro for one reason or another for many hours over the years but have always been understanding, but this guy is yelling at a long long time customer because I made him 5 minutes late getting home. Total @ss!

  Tyler
4 years ago
I was helped by Keegan and Chris on a Saturday afternoon, both of which were very professional and helpful. The oil change and inspection were performed well and did not take long, I was able to pick up my vehicle within 3 hours and was pleased with the overall experience. I will definitely bring my vehicle here again.

  Chris S.
4 years ago
Chris was able to get me in today and install my new Corsa exhaust on my 392! They went above and beyond to make sure everything was lined up and symmetrical. I don t remember the other gentleman s name but he was also very critical of every detail and getting everything right and accurate too. Both Chris and the other employee stayed a half hour longer than closing time to finish up my exhaust. Truly exceptional service and with a great quoted price and an even better final price as well! Many thanks guys!

  ArnoldFamily
5 years ago
Mark and his staff did a great job taking care of the tires we needed for our car. Made sure all four tires were pulled and cleaned up rather than just the ones that were being replaced. Mark made sure the car was ready when promised late on a Saturday. Thanks for your courtesy and good service!

  Matt Sheats
7 years ago
Scheduled an oil appointment service. People were friendly and oil appointment started on time. Service was fast. They explained what else needed to be done in the future and gave suggestions but weren't pushy. I have been to several auto places in Philly and this one has been the best so far. It was only my 1st experience here but was very impressed.

  Mark Burkey
6 years ago
First time here at this location with no issues. Easy to setup an appointment. Great hours and convenient location. Repair work was accurate as quoted and I got my car back on time as promised. Staff was friendly and helpful. What's not to like?

  Brishen Miller
3 years ago
Chris runs a great shop. Very knowledgeable about his trade and friendly, down to Earth. I'm an amateur mechanic and he can level with me about the real status of my car without the attitude to get from some mechanics. I have to use Monro because they are in network with my warranty but this is the only Monro I go to.

  Bubbs AMc
5 years ago
They will real you in with their super cheap diagnostic and inspection prices! It's bait! Do not ever go to these massive deceitful ripoffs! they will fail you for things that you definitely passed they make up s*** they lie they add on things that are not necessary whatsoever and will cost you an arm and a leg and a torso at the end of the day! I took my car elsewhere got three different estimates I wound up paying less than half of what they were trying to make me pay to pass my car for inspection.. things that he told me were bad on my car were absolutely not and so on...

  michael deniz
5 years ago
They we're kind and professional. Very good price for a conventional oil change ... They we're quick, in & out service. No hassles. Clean when entering and exiting my vehicle. I will be going back in the future

  Matthew Hoernle
5 years ago
Mark really knows what he is talking about and took care of all my problems and even helped out with how to navigate some warranty things with my dealer. I finally feel like i found a mechanic i can trust amd don't feel like i am just being "up sold"or have "add ons" to simple servicing request i recommend this place highly and will be returning.

  Brittany Rafferty
5 years ago
Good place for car service. I've only ever had my oil changed by them but the staff is always very friendly and very quick. They're usually young guys but are very polite and do a great job.