AAA Warminster Car Care Insurance Travel Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Isabelle Mills-Tannenbaum
a month ago
EXCELLENT experience here! Lamont helped me and he was friendly, gave me frequent updates and made sure I got service quickly since I was waiting there to have my car repaired. They have a nice waiting area with a cafe, chargers, and a view of the repair shop. Wonderful repair staff explained everything and was transparent about pricing, etc. Highly recommend!

  Yan Gao
a month ago
I will totally avoid this place. I just left with total disappointment and upset. I called to make an appointment at 1:00 and walked in there. The gentleman on the left hand side asked me if I have an appointment, and I said yes. Then he said no you don t, and he directed me to go the back. I said I made an appointment before I came. Then the lady in the right, said no you didn t make an appointment. I said I did. She said it is not on her system. Both of these employees basically saying that I was lying about my appointment. Then a gentleman walked and tried to help me and the lady said there are two gentleman before me, and she asked me to go to the back again. I confronted her by saying I did make an appointment. Then she said yes you did it. It shows on her system now. So, I walked to the back and waited. At 1 o clock she purposely ignored me by call someone who just walked in there. Then she was done with him (the gentleman she served) and left. Totally ignored me. So I walked out. I will never come back there again for anything. I do not deserve to be treated this way.

  Janeen Probst
3 months ago
I took my car in for service and oil change. Jeff was very nice and helpful and knowledgeable. He took the time to explain what needed to be done. It wasGood customer service and I appreciate that

  Francine Cartwright
5 months ago
Mr. Leon Poulson helped me with my home and car insurance. He responded to all of my questions efficiently and effectively. He was very knowledgeable and easy to work. I found him on the website when I was within days of another policy ending. He really was patient with me. He gave me some options and gave me his professional opinion when I asked. We were able to get covered in the nick of time. Highly recommend.

  Roopa Ghia
a month ago
Leon Poulson was particularly helpful and took care of several unusual items that helped us transition very smoothly as we switched insurance companies.

  Raymond Skaddan
a month ago
The service was exceptional. Informative, responsive, courteous -Leon Poulson is a treasure. AAA Warminster is fortunate to have him.

  Carly Foster
7 months ago
I had a great experience here with getting my car battery replaced & then scheduling an oil change. I never realized how many services they offer until I walked in to the building. The gentlemen I met there were so friendly, accommodating, and more importantly, honest. I would definitely recommend this AAA!Service: General repairs & maintenanceService: General repairs & maintenance

  Lonnie Zylinski
a month ago
There was nobody available to help register my car. Then when I tried to make an appointment for inspection the man at the counter rolled his eyes and sighed. No wonder why this location is closing!

  Michael Montgomery
3 years ago
Joyrides around the building, upselling and entirely unprofessional behavior. Avoid this location.First of all; do not take my, or any customers car, for a joy ride around the building. Revving my cold motor around for your pleasure can cause serious damage. It is completely unprofessional. Pull it in to the bay, and park it. There is no need to "test" a car for a single tire change.I have footage form my dash cam of an AAA associate driving my Scion FRS, rather aggressively, around the building which is completely unprofessional and unwelcome. The tech, or whoever drove my car, even moved my steering wheel and seat height like they were on a test drive. I would normally let the seat/wheel position slide. But after the pulls around the building I think my irritation is justified.I came in for a single new tire after getting a flat. I asked that a particular tire be paired with the new tire in the rear at the time of drop off because the tread depths would be essentially the same - I measured with a tread depth gauge before and after. They did not do it. THEN the associate at the counter tried to swindle me into an oil change because it would come with a free rotation - as if I didn't ask them to perform the change when I dropped the car off. He repeated the oil change line multiple times after I denied the first time. Unprofessional.Finally, he added the tire road hazard protection to my bill without verbalizing it on the phone or in person to me. I paid the stupid tax and signed before realizing what I had paid for. That's partially on me, though there is no excuse to add warranties to bills without verbally confirming with the customer.I will not return to this location and I will share my experience with the local facebook groups looking for auto repair in the greater Warminster area. I hope management rectifies this behavior and avoids any predatory or unprofessional business practices with customers in the future.Service: Tires

  Sam Scalzo
7 months ago
My visit couldn t have been better. Bria, took care of me and was a pleasure to deal. She was very knowledgeable and obtaining an overseas driving license was painless.I would highly recommend this location.Thank you!

  Casey Whittington
a year ago
I have had multiple great experiences with this location. They resolved an issue for my boyfriend and I quickly and have provided exceptional service every time. The mechanic Lamont specifically has gone above and beyond to make sure any concerns were addressed and my car was well cared for. I would definitely recommend this location for services.

  Kenneth
2 weeks ago
Great place to have your vehicle serviced.

  Harry Yampolsky
6 months ago
Gifted a car to a relative and went there to do title transfer. Very nice and helpful staff - they even put the new plate on the car for us.

  way quijote
9 months ago
A scam for car inspection. They didn t pass my car for safety inspection unless I get it fixed there and ask for >$800. I went to a different place and that s when I knew they overcharged. They even put the emission sticker at the wrong spot. I had to do emission again and I m even their member.

  Anna Ageyev
9 months ago
People are very friendly and knowledgeable here. Lots of cool travel gear here at reasonable prices. You can order foreign currency from them, and do international drivers licence.

  KJ
a year ago
Do not take your car here if it is older and not pristine. The mechanics recommended thousands of dollars of work due to only seeing fluids that I forgot to clean up while changing the parts weeks ago they claimed to need to be replaced. Were annoyed when I declined service. +1 star for the DMV services they can provide.

  tracey murphy
a year ago
I took my car in today because I thought my tire was leaking. Phil was so nice and told me what it could be. Then he called me back to tell me they could not find a leak and they were not charging me. What a wonderful surprise

  Sofia Camarillo
a year ago
This place deserves ZERO stars. I had called on a Wednesday to make an appointment and to see how much it would cost for an oil change. The earliest they had available was Saturday morning and it was at a reasonable cost. I had my mother drop off my car for me and was told my TOYOTA CAMRY takes a special oil which was going to make the cost of their service DOUBLE! And on top it off they didn t have this special oil in stock so they weren t going to be able to do it anyway. I don t know where they hire their automotive specialist but I am 100% sure that my Toyota Camry does not need special oil. Regardless of not having the special oil in stock, they had 2 full business days to get the special oil in to do the job on that following Saturday. They are taking advantage of a women dropping of their car and expecting them to not know anything about cars so they could up charge on the service. Instead of coming here with your fancy special oil Toyota Camry I recommend going to midas in warminster, they keep the Toyota special oil in stock.

  Jennifer Hamilton
a year ago
Always great customer service, super friendly. I haven't had the opportunity to use their car repair shop yet, but after dealing with the personnel in the store part I would definitely be willing to give the repair side an opportunity.I came back to update this, I'm currently sitting in the service area waiting for my car's inspection to be completed. As a person who has bad experiences in the past at other repair shops this visit has been amazing. They have super patient and have listened to my concerns and reassured me. They even went back to look at my car again after I explained the noise I was hearing. I absolutely will be bringing my car back here whenever service is needed.Services: General repairs & maintenance, Tire rotations, Engine repair, Vehicle Inspection, Brakes, Auto insurance, Auto maintenance, Battery, Oil change

  G
2 years ago
Fantastic experience today with title, registration and inspection needs for my Tesla at this AAA location in Warminster.Liz is a superstar! She had me out in 15 minutes with new registration/plates! So incredibly competent and efficient. I was blown away.My husband used the AAA in Warrington for same needs and had a different experience. He was there for several hours!The guys doing my inspection were also very efficient and professional.I will certainly be using the Warminster AAA for any future car needs.Thank you, Liz and team!!

  Charles Tomasello
a year ago
Great experience. The store was empty when I arrived so the staff was very attentive and friendly as I walked in. As I was there for a simple task, they informed me of other services and recommendations.The staff was very friendly and nice. The store was very clean and well lit. The store seemed well stocked too. I was in and out very quickly. I plan to use other services in the future.

  Kathleen Rosenzweig
2 years ago
Great experience. I went for one service and the technician was able to also accommodate my request for state inspection. During my service appt it was noted that my 4 y.o. battery was low. I was notified that since I have premium AAA membership, the battery was replaced free of charge. Very pleased with my recent visit and would highly recommend.

  David Greene
4 years ago
Admittedly I work here in the shop, but it's the cleanest shop I've ever worked in (most of the time) and the equipment is all brand new, so we can provide better service faster.As far as travel and insurance the folks that work on that end of things are some of the nicest people I've ever met, and I'm sure they provide excellent service. I've been a AAA premier member since 1988. Well worth it, and I fix cars for a living.

  Barbara Chase
2 years ago
Would not recommend this place to anyone. Was told last month after having my oil changed that they could inspect my car and it would pass. Took my car in this morning at 9:00 am and waited all day for them not to call me. Said they had the wrong number? My phone number was in the system from before same phone no problem . Paid for a inspection that I never received. Said I needed back brakes and front pads totaling $900. Never did emission said it was closed by the time I called at 3:30 to check on my car. Meanwhile charged me for inspection and needless to say it is not. I just wanted my car back. It sat in the parking lot all day. So I left and will pay someone else $900 gladly not to be lied to.

  Ryan Takacs
2 years ago
Unprofessional, dishonest, and appalling service. I brought my newly purchased, mint condition, sports car to this AAA service center for a simple vehicle inspection and wheel alignment. During the time that the mechanic had possession of my car, he damaged the bottom of the front bumper by carelessly crashing into either the curb or driveway while driving it. I realized shortly after leaving and told them about the issue. The service manager named Mike told me he would put a claim into their insurance so that the damage could get fixed. Mike lied to me and strung me along, pretending that the insurance company was processing the claim, but would never share a claim number or contact info of the insurance company. I found out that Mike never submitted the claim to insurance and totally screwed me over after they damaged my vehicle. DO NOT bring your car to this, or any, AAA service center because they will treat it with utter disrespect. I will definitely be cancelling my AAA membership and I strongly urge you to as well.Service: Wheel alignment

  bob hogan
2 years ago
Great service. Travelling from South Carolina my tire pressure light came on. They checked the pressure on all tires. Resent the indicator light. No charge and did not even need to show my member card. Awesome!

  George Earussi
a year ago
Will never use AAA ever again don t recommend because they leave you stranded when you re not at or near the store you originally purchased the tire at ! My tire was unsafe to drive on they could have killed us ! The tire is under warranty and I will be contacting the attorney generalService: TiresService: Tires

  John Larwa
6 years ago
Took my 2016 Escape in for a routine inspection and the service was fine and reasonably priced. A few days later, notice an oil/grease stain on my back seat. I ve had no luck getting it off my seat. Totally unacceptable, will never take my vehicle here again. Would rather have paid twice for the dealer to have done the inspection and treated my vehicle with respect.

  Cindy Keshishian
4 years ago
I called in the am to see if they had any openings for an oil change for the same day! They offered me three separating times, I took the 11am appointment! From the first person Nick that I dealt with when I called to schedule, to Jaun who took care of getting me checked in and to the nice woman who cashed me out! My first experience and definitely not the last one was nothing short of incredible! Thanks so much for making a daunting errand a nice and relaxing experience!Cindy K

  Nick Soltys
4 years ago
I have never had such a positive experience on such a horrible day. Shout out to AAA s amazing team, specifically Nick the manager at their Warminster location and their tow truck driver Quin who picked my car up with in 20 minutes to take it to the AAA mechanic closest to my home. Between the updates informing me, when my car arrives, what the mechanic assessed the issues to be, how much it would be and even one when my car was fixed that same day. Every question I asked was answered with Yes sir, no sir, proceed by a definitive answer. You can t ask for better service.