Monro Auto Service and Tire Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Erik A
a week ago
Store level is great. Corporate level not so much. All they care about it's money. Corporate don't care about there customers or employees. It's all a money game to them. I don't recommend going to any Monro ,tire choice,Mr tire or any other Monro owner business. Matter a fact I don't recommend anyone going to any corporately owned business. Go to a small family owned business that actually cares about there guest and not just money

  Cristy Kasovich
2 weeks ago
I waited until the last minute and needed my oil changed. Since I knew they could get me in quickly at Monroe I set up an appointment. About a week later I had to go to my regular mechanic for another issue. They checked my oil and appeared it was never changed. I had to pay for another oil change and filter. Will never go back and suggest avoiding this place.

  Alan DeGennaro
3 weeks ago
Monro has gone downhill the past few years. My father and I used to come here for everything. I had an appointment for an inspection, mounting tires, and an oil change. Apparently they don t have anyone that can do an inspection anymore. The mechanic showed up for work late and managed to get grease on my wheels, hood, and throughout the engine bay. And all of my lug nuts now have marks and gouges in them. Not to mention it was nearly $300 to do this job. I m pretty sure it would have been cheaper at the dealership.

  Jamie Landman
3 weeks ago
Had an appointment scheduled for over a week. Get to my appointment they tell me my car takes Euro oil and they didn t have any. I drive a 2023 Kia Seltos which does not take Euro oil (went to Valvoline after). Employee continued to be rude saying guess we can t help you BYEEEEEEEE as he waived. Extremely rude. Have gone there for years and will NEVER GO BACK and would recommend to anyone not to go there.

  charleswarren smith
3 months ago
I appreciate and trust the manager Bob at this location. He has always been open, honest, and helpful in keeping my 4 vehicles in good shape. He always has had the time to talk me through any issues.

  Angela Steve
4 years ago
This place treats you well. Even when they re busy, they always have smiles and are truly no nonsense when it comes to your car. Each person we ve had to deal with further improves upon an already great experience and I d rather go here for my car needs than anywhere else, just for the personable experience and pleasant handling.Bill, especially, had a great way with his customers. I ve never had a problem or heard an off-color comment from him and several times have seen the care and respect he treats other customers with. He s an exceptional employee and truly an asset to the company.

  spaceyy89 keller
6 months ago
Place sucks got oil all over my jeep the guy that says he is a assistant manager has an attitude all because I asked for my keys and my copy of the receipt... update on this. $1,400 later my jeep is back on the road. the oil was from them breaking an o-ring that got sucked into my oil pump. Don't do it folks pay the little bit extra and go to a good place.

  Kristenna Gaylord
5 months ago
Super friendly! Was willing to and able to compete with pricing from local mechanics shops! Highly recommend.

  Tony B II
2 months ago
Disappointed they didn t have the tool to remove my tires and delayed my process because they were unprepared. Bad business and not good for the Monro brand.

  Richard Rosul
7 months ago
Let me tell you these guys took care of me. Even in the midst of the guy having a bunch of problems with his shop and me being 10 minutes late, he still fit me in and serviced me. Which, let me tell you, it really got me out of a jam. After it was all said and done; he gave me an honest and fair price.

  Shay Brenno
10 months ago
We came here about a month ago for an oil change. They charged us $40 and told us about a part we needed. They were great. Two days ago we go back for two oil changes and the two men were acting strange and said actually our card reader is down so if you want to go pull out cash that would be great. We were like okay how much in total? They said $60 per car. We were confused because we were just there and it was not that much. I have a feeling they tried to make us pay cash to pocket extra money. The guy also changed my part a week ago and said can you just give me $20 cash. I said well can I just pay card? He was like cash is fine. Just very strange because the first time going there a different person was around and did everything on the computer. Idk if you go watch out.

  Rick Might
4 months ago
New manager is rude. Seemed like he doesn't know what his doing. Came there for years. Lost a customer

  Debbie Crawford
a year ago
Went in because low tire indicator came on. Was visiting from Georgia. They were so nice. Checked my tires over and aired them up. Super great and friendly people. I wish more businesses were run like this one. Thanks again.

  Scott Fischer
a year ago
Awesome service period! Gave me piece of mind that problem would be fixed correctly without over selling anything. Daughter had a 500 mile return home trip next day and they serviced in less than 3 hours completely.

  Stephanie Horvwalt
5 months ago
Tim is the best! Excellent friendly & all around excellent customer service! Thanks A million Tim!!

  Audrey Zimcosky
11 months ago
They are seriously the best. I always go there! They are my go to car guys (: I trust their expertise and have never lead me wrong.

  Brent Ruddy
a year ago
Excellent service and a quick turnaround. We had car trouble while out of town, and They were available over a holiday weekend and were able to get us. With their help, we were able to return home on schedule.

  Leslie Abbey
5 years ago
Best customer service experience I ve ever had!!! I had an appointment for 8 a.m. and was seen right on time. Fred and Bob are true professionals who took the time to provide a thorough diagnosis. Everything was explained to me throughout the process, which has NOT been my experience at other places. I was treated with dignity and respect. The estimate that I received was reasonable and affordable. These employees went above and beyond today! I left with a feeling of value as a customer and with peace of mind. The services that I received today far surpasses any that I ve received elsewhere in this local area. I will never take my car anywhere else.

  Tim Franks
a month ago
The service manager was very helpful knowledgeable

  Tammy
5 years ago
Great Price and a Job Well Done! The staff was very professional and the time it took to have my car fixed was not a long wait at all. The mechanic knew what he was doing and it was a job well done! Manager Bob was very knowledgeable and courteous. He had great advice and made sure that I was completely satisfied before leaving the shop.Thank you Monro Muffler Brake, 272 McClellandtown Rd, Uniontown,Pa 15401 I will be returning.

  Ashley Thiessen
4 years ago
An item that I always put off is my state inspection, or rather anything related to car maintenance. The manager Bob made me feel so comfortable and was so kind. He was able to get me in for an inspection the very next day. I had such a great experience there that I actually didn't mind having to get my state inspection done. They were quick and efficient. This has been the most comfortable experience visiting a car service center in quite some time. Thank you Bob & the team at Monro Auto Service & Tire!

  Sarah Cromwell
4 years ago
Always come here for oil changes and they are great. Stopped in without an appointment on a slow day and they had me in and out in a flash. Bill was super nice and friendly, kept me entertained while I waited! Definitely recommend.

  Matt B
3 months ago
Ask if service is available on year of car first before the appointment is made.

  Rebecca Browning
3 years ago
Great service. Little wait time even for me walking in on a SATURDAY afternoon.

  Ryan Clark
4 years ago
I was able to get a same day appointment for a much needed oil change and tire rotation. When I arrived, Bill was more than accommodating to me. It was quick, easy, and affordable. I will definitely be back.

  Ken Fostano
4 years ago
Solid service, stand up people. Had a couple things done there. Brought my Challenger there looking to get my tires changed and they were honest with me. Their tire machine is kind of old and fine for most wheels, but they could tell I was very particular about my car and didn't want to take any chances that they might put and tiny scratches on the wheels. I appreciated the honesty. For that reason, I've been back since for service I might have otherwise had done elsewhere.

  jonalee morrison
2 years ago
Sign says no wait oil changes waited 15 mins then got told they cannot do an oil change at all as they have 1 guy. I wouldn't mind waiting but got told he couldn't help me at all. Change your sign if you can't accommodate the customer.i also removed my 5 star review. Sorry Bob you were amazing but this was not cool.

  Jessica Reese
5 years ago
Very fast and friendly service! Professional and knowledgeable. They were able to service my vehicle the same day I called. I had brakes and rotors put on and I was in and out the door in no time! Very reasonable prices and I will definitely be back for all my future auto service needs!

  Trent Burns
2 years ago
Scheduled to get an inspection a few days ago for 9am today. Drove 30 minutes on a workday and arrived at the scheduled time and was informed there that the person was not there to inspect cars today. This is ridiculous and unprofessional. A phone call would have been nice so I could have avoided driving 1 hour round trip for no reason! Take off part of a workday and wasted my time and money for no reason.

  Josh Campbell
4 years ago
Manager and staff were extremely professional and honest. Got in and out in a timely manner. They let me know what I needed and knew what they were talking about with my car as well as with another customer. Service and kindness deserve to be noticed. Thanks again, guys. I ll be back.