Gay's True Value Hardware

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Larry Smith
3 months ago
The best customer service. You won't find another place like this. I enjoy speaking to the gentleman in the gun se tion so kind and nice. The owner is awesome as well. I get to speak to him too. If you want great quality products shops here. You won't be disappointed

  Debby K
9 months ago
Gays is the place with the helpful hardware man. .. The staff is friendly and ready to assist. But, it's not the old store. I would look forward to coming to Tunkhannock specifically to walk around Gay's. Now it's really no different than going to a Home Depot. Get your item and go. Gay's always had that home spun atmosphere. A place where you find an odd item you never planned on buying, but you bought it because it was different.Maybe I'm just melancholy. They were the last store that made you feel like you were in Mayberry. I will continue to shop there, they have a great staff, I just miss the old store feel.

  Tara Lynn
a year ago
Small town business with friendly employees. Any questions or help I've needed, they've had great information and were quick to help. When there was an item I wanted not in stock, the next time I was in there were more in just as they assured me there would be. I choose here over other retail stores often

  pat mulhern
a year ago
My Hometown Hardware Store. Outstanding service, the very nicest folks work there. Patient and professional employees. Such a community asset. My hope is that they will be in business 100 years from now.

  Caitlin Hails
3 years ago
In addition to hardware and home goods supplies, Gay's True Value has the best selection of quality children's toys and activities that I've found outside of a "big box" store in northeast PA. I've often shopped here for gifts for ages infant through 6, and there are great options at affordable prices. Also, their customer service is attentive but not intrusive, which speaks to the genuine care they have for their customers. A great place to shop for basic needs or gift occasions.

  Ed Hlavaty
a year ago
Excellent selection. Their Firearms and Ammo selection was well varied, in stock and Customer service was great.

  David Mull
4 years ago
Kind courteous helpful friendly very willing to help you. Public restroom available. They sell some snacks including ice cream. I have never had a problem until the management refused to honor my request for a return. I will never ever return there again. Dana's is right across the street and I will frequent there hardware store before I ever ever go to gays True Value Hardware Store. A very very disheartening experience for me after all those years of frequenting their establishment.Very sad they cannot understand a customer's request. took my lawn tiller rewind coil in to rewind it and they say they lost the part. and now i have to buy a new engine. and btw, i had to buy a new engine as Gay's would not make the repair right.Very very sad, I could never frequent your business ever again.

  Jeannette Hoyt
4 years ago
Absolutely love this store. I love that no matter what odd little part or item you might happen to need, they are the one store in Wying County that seems to have it.They have great customer service. They even accept UPS drop offs!

  Dennis Nichols
5 years ago
Great place for almost everything. I hang out in the gun shop frequently just to shoot the breeze after getting the hardware, paint, plumbing supplies, etc. that I need. And I buy all my guns and shooting equipment there too.

  Virginia Bressler
9 months ago
Has everything you need. Friendly staff, good service.

  Denise Edkin (Dee)
5 years ago
I love Gay's . I miss the older one . But this one seems bigger and lots of room you can walk around. I recommend this to people it needs to bring their flowers out to sell like they did at the other place

  pamela Brunges
5 years ago
I haven't been in Tunkhannock in many years but on a recent visit as ALWAYS. They have what you need. Great people, great service crazy how they have everything you need. Nice job guys!

  Kid Knapp
8 years ago
I waited on hold for 15 minutes and then was told that the parts department didn't have anybody available to take my call that they were too busy. you mean to tell me that they don't have anybody in their parts department that can multi task and check a part number for a customer on the phone before they take a half hour trip to see if they have it. Never again!

  nick Aiello
a year ago
Helpful staff. Fair pricing generally will have things others don't

  SamuriKing2007
a year ago
Very nice people, and they help you in any way you can imagine.

  Emily Minckler
3 years ago
Really super nice employees. Very helpful with answering questions. Not to thrilled with the hours of operation, but it is covid 19 season so gotta deal.

  Lloyd Burton
2 years ago
Great family-owned store they have been in Tunkhannock for many years. If there's something you need household wise paint wise Plumbing you name it they probably have it

  John Shaffer
6 years ago
Plumbing not helpful at all. Woman recommended I go to Lowe's for Delta faucet repair kit. Me thinkst Doug and Dave would be furious.

  Brian Marcy
5 years ago
Awesome family owned local business. Very knowledgeable staff that is always ready to help. Can't say enough good things about Gay's Hardware.

  Pam & Rob Berlingo
a year ago
Family friendly, always has what you need. Always look forward to shopping there.

  Lisa Clark
a year ago
You never know what you'll find here, pet friendly, employees are helpful

  Timothy Detwiler
3 years ago
Gay's True Value is a great place to shop! Always helpful staff who know the stock and where to find things!

  Harry Derr
2 years ago
Very good store to shop. They have everything you need. If they don't have it, you don't need it.

  James Truscott
2 years ago
Do NOT attempt to get your chainsaw repaired at this shop. Take my word for it! $$$ and it still doesn t run.

  Carl Williams
2 years ago
Great selection of products, friendly staff and fair pricing

  Brian Burns
3 years ago
A great choice locally for home supplies. Stihl products as well. Glad they're still around

  Joseph Philbin
2 years ago
Great service as usual always greeted with a hello and can I help you.

  John The MusicNut
3 years ago
Excellent local hardware store in Tunkhannock. Great selection of neatly anything you need and the staff is very helpful!

  Haley Smith
4 years ago
Great store & selection of items but the man who was helping me was rude and unhelpful, not only to me but the elderly woman before me as well.

  Jerry B
3 years ago
Very. Clean store. Helpful staff. Service department is awesome.