Next Level Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Leeza Nanandhan
4 months ago
I was in PA for the weekend and my jeep was having issues.I found Next Level Auto on google and decided to give them a try. Gerard is very professional and honest. He also provides quality work. He explained his process to me prior to taking my jeep and followed through 100%. I had no surprises. I'm very happy to have my jeep up and running again. Also, pricing is very fair!If you are in the area or nearby, I highly recommend. You won't be disappointed. Thanks Gerard & team! Keep up the amazing work.

  Sue Henry
2 months ago
I highly recommend Next Level Auto. Got a european car? This is the place to check out. They did an awesome job with my 2007 mini copper sport. The owner, Gerard, is dedicated to getting the vehicle fixed. My car had some issues that showed up after other repairs. Gerard kept with it until it was resolved. Great shop, good service.

  AJ Bashiti
4 months ago
Was really not impressed by them. Stopped in to discuss remote starters. Waited like 20 minutes for someone to be available to talk to. When he showed up he walked past us into the office and the poor guy behind the counter went to tell him we were waiting to talk to him. He gave the kid a price and that was all we got. No discussion about what we would be getting, features, options, nothing. These guys have no idea what customer service is. I was interested in taking to them about window tint on my truck too, never even got the chance. Just awful. I'll look elsewhere.

  Torrance Savage
a year ago
Man let me tell you, No matter the job detail they are awesome.. Does a great job and get the job done in a timely fashion.. I have not one complaint against this crew here. I have had brakes done, AC done, shocks done and everytime I get something done its done great.. Next Level is always my 1st choice

  Laci Mal
6 months ago
Gerard did an amazing job with the work on my car!! The car feels better than ever! He was very personable and was willing to answer all questions I had. The work was done faster than I expected and I was very satisfied with the service!! Thank you again, Gerard!!

  Jose Galarza
2 months ago
yesterday Monday 01/29/24, I made an appointment for today 01/30/24 @11:00, for tinted window, I arrived at my appointment and surprise the response was the person who makes it is not here, I understand but we all have a schedule, it was very easy to give me a phone call and say don't come, not professional.

  Anthony Barksdale
5 months ago
Id like to start off by saying,if you seek honesty,integrity and sincerity,this is the place to go!!!!I would like to commend gerard for being a stand upStr8 shooter,u know alot of mechanics are greasy (no pun intended)but this guy here is an honorable man,he is not seeking to dig in ur pockets,he is seeking to fix whatever issues ur vehicle has.i went there with a 2002 Mercedes e320 with electrical issuesThe good ole water in the console damage,you know that can go into some heavy numbers,however gerard was very down to earth and reasonable.i HIGHLY RECOMMEND this place to anyone seeking to get their car fixed and not leave with more problems than they came in with!I also like to send a shout out to the guy Richie,he is very knowledgeable and tech savvy,I rocks with this placeIf you re an hour away,it s worth the drive ,trust me!!

  Monique B
5 months ago
I stopped in because my remote starter wasn't working. What was the problem a simple battery change on the key fob. He put the batteries in and I was on my way, no charge.Thank you for your honest service, because I had no idea.

  Artur Biruk
7 months ago
I called on Thursday to make an appointment for oil change on Saturday at 11 am. I came at 10.45 am and Gerard told me that he has few more cars to fix before he can start with mine. So I told I can come back later, he gave me his business card and told to come at 1pm. In case he will be busy he'll give me a call before new appointment. I came back at 1 pm (because I didn't receive any warning by phone that he's still busy). Guess what- few more cars again and few more hours to wait again. So I have 2 questions: first - what is the point of making appointment with you? Second - what is the problem to give a call and tell that you're still busy and I don't need to travel to this place second time in one day with no result?

  Pro Driver Rom. 8:1 Are you saved
10 months ago
Overall best body shop. They do great work. Fair with quotes. Insurance companies work with them. I met Gerard, he runs the shop. A very friendly gentleman and respectful.He is straight forward in his recommendations. No red tape. They are very knowledgeable in their line of business. God bless.

  Brittany Tirado
10 months ago
I had a radio that was not working it would chose when it wanted to. 2 weeks ago I had it replaced from ben the owner and a back up camera was installed. Today I went to get my control arms down and found out that I also needed a wheel bearing, G called around and found the part for me. I also had a battery replaced from them. They never over charge they understand we all need to make a living and I appreciate all the things they have helped me with. From this point forward I will stick with my car services here and I know they don t beat around the bush they tell you what s wrong with your vehicle and assess it as best as they can. Thank you for the amazing work the whole crew does!!!! The hour drive from my location is worth itService: General repairs & maintenance

  Kerri-Anne Laffoon
a year ago
We had a brake line blow on our way home from vacation (about 5.5 hours from our destination)! Gerard was the only mechanic we found who was willing to squeeze us in on a Saturday and he was flexible with the timing to accommodate our tow. He was very informative and made us feel at ease on our way out that we received a quality part and quality service. We appreciate all of his hard work and knowledge and would definitely recommend this shop to anyone in need of a repair.Service: Brakes

  Robin Alexander
9 months ago
The technician at Next Level Auto was very friendly and knowledgeable. Our catalytic converter broke down on a road trip and the technician thoroughly explained what was wrong and answered all of our questions. They were able to fix our car and get us back on the road same day!Service: Auto exhaust system repairService: Auto exhaust system repair

  Melissa Aponte
a year ago
I took my Audi Q5 to Gerald at Next Level Auto and he did an amazing job. I was unsure what was going on with my vehicle, he provided me with a loaner while he took care of the job. He was 100% honest and patient with all my questions. I would definitely recommend this place.Services: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Oil changeServices: General repairs & maintenance, Auto engine diagnostic, Vehicle Inspection, Oil change

  Abigail Pauley
a year ago
Gerard is the best! I was stuck waiting 4 hours for a bad towing company AAA set me up with and he went out of his way to set me up with another that accepts AAA, that picked me up within 30min and he did not close until he fixed my car. Truly the best auto shop I ve ever worked with and they have me as a customer for life.Service: General repairs & maintenanceService: General repairs & maintenance

  Dina Warner
a year ago
I had my 2001 Camaro SS serviced and detailed, new headlights installed, window tint applied, ball joints and shocks replaced. This crew is top notch! Quality work and very professional! They will be my first choice to take my vehicles!Services: Auto detailing, Oil changeServices: Auto detailing, Oil change

  Alexis Krukovsky
9 months ago
I have passed this place countless times. The sign on 611 says Next Level Car Audio. Don't let this fool you! This place does it ALL. I really needed an oil change (my go-to mechanic passed away), and they were able to squeeze me in on a Saturday before they closed at 2.

  Joe Myers
a year ago
Totally satisfied!!After calling about a dozen other repair shops in the area, which were all booked full for a week or more, Next Level got me in immediately, and my vehicle was serviced and out the door in a little more than an hour, which was more than perfect because I was in a bit of an emergency situation, having to catch a bus in New York the next day. A friendly crew awaited me, the price was very reasonable, and the service was excellent, and I will use their services for future auto needs in the area :-)

  Rasto K
2 years ago
After 17 years live in Stroudsburg area, this is the 1st. honest service what I can trust. They not looking to rip you off, they try to help you and work with you. They use high quality parts for reason price and stands behind they work, that's way they call Next Level Auto Center.If somebody looking for a fair people and good mechanics, I will highly recommend use this service.The service it's really clean and organized.

  Maurice Brown
6 months ago
Was in a pinch, they came were able to see me same day. Professional transparent services. Nothing but high praises

  bill colwell
3 years ago
Where to begin? Gerard is the only person I will ever let touch my high end vehicles. Professional, courteous, honest and to the point! He knows what he's talking about and does the job right the first time. Seriously, do not go anywhere else...Next Level should be your only call! Thanks for everything G!Services: Transmission, Electrical repair, Engine repairServices: Transmission, Electrical repair, Engine repair

  nancy
2 years ago
They were great had car tow to the shop at night the next day it was repaired early. I was happy with thework they did. First time I had work done on my car there, I will be telling everyone how the service is professional and reliable. Prices are very reasonableService: Engine repairService: Engine repair

  Brianna Harnden
a year ago
Gerard and Rich are wonderful people and the only ones I trust to do any work on my car. I highly recommend them

  J P1988
3 years ago
I went to Next level auto for the first time back in February 2020 and I will not go to any other mechanic. Gerard and his brother are amazing and know there stuff. I would recommend them to anyone. Definitely 5 stars.Services: Tires, General repairs & maintenance, Engine repair, Brakes, Brake service & repairServices: Tires, General repairs & maintenance, Engine repair, Brakes, Brake service & repair

  LOVE FLOWERS
3 years ago
I have a Honda CR-V 2015. I am so impressed and satisfied with their service.They are courteous, professional and very caring.I have to say it is the best place I have ever been to.Their prices are very fair.Services: Wheel alignment, Brake service & repair, Battery, Oil changeServices: Wheel alignment, Brake service & repair, Battery, Oil change

  Nick Boyd
a year ago
I brought my Kia in with a mysterious error code that two other mechanics couldn t solve. Gerard did some research and found a service bulletin that explained it. Wouldn t take any payment.

  Mike Calandrino
a year ago
Very nice people. Funny, helpful and knowledgeable in what I can do with my truck. They are a one stop shop for anything for your car or truck. Will definitely be going back.

  Lamont Wade
a year ago
The Best hands down all work done was completed in record time. All works was done professionally Gerard and his Team is the real Deal!! I recommend this business to everyone!!!Services: Tires, Electrical, Auto engine tuning, Auto brake repair, Brakes, Auto emissions testing, Air conditioning, Auto glass replacement, Brake service & repair, BatteryServices: Tires, Electrical, Auto engine tuning, Auto brake repair, Brakes, Auto emissions testing, Air conditioning, Auto glass replacement, Brake service & repair, Battery

  Adam Friedman
a year ago
I never had a better with the team at this location. They were very quick to make my repair on my vehicle. My appointment was kept promptly.Service: Auto glass repairService: Auto glass repair

  Maria Banks
9 months ago
Owner filled my oil 2,5 qts lowAnd didn't ask for payment. Great guy!