Safelite AutoGlass

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Heather Neiderhiser
a year ago
We had our windshield replaced in our Subaru Friday March 10th and everything was great. When we called it was easy to schedule, we saved a few bucks by taking the car to them instead of them coming to us. We dropped it off before work and after work it was done. No issues and everyone was very nice and professional.

  David Chissell
10 months ago
I wanna give a shout out to Josh and Zach from the Smock location. They did a great job with my windshield replacement on my 2020 Chevy Equinox. They were very friendly and quite professional. Could not be happier!

  Courtney Abraham
10 months ago
If I could give Safelite 0 starts I would. Safelite came out to fix a TINY crack in my windshield. Nobody told us anything about making sure the car is at a certain temperature. When they arrived they took the temperature of the windshield and it was 91 degrees and it wasn t suppose to be over 85 degrees. Again we were not aware. So you d think that they wouldn t perform the service, but they did, KNOWING it was to hot. So not instead of a tiny crack I have a big crack now that s probably about 20 inches long. One of the men that came out was a trainee who did most of the work but he did have another worker with him. The service shouldn t have been done knowing it was not at the right temperature and there s nothing they can do so now I have to pay for this out of my pocket.So if you need a good company to fix a crack in your windshield, I highly suggest reaching out to a different company.

  William Smith
a year ago
Just always get your promo code online save 80$..and when you do your schedule online and witht the price..becareful...online ours was 297..when we went there..at the time of pay he said that will be 437$..I said no way!..so just watch if your paying out of pocket!!29.99 a wiper blade?...lol..take them off!..one lady came back in store said take them off they streak!Now the installer was awesome..after the heavy rain we went outside he explained don't shut the doors hard..saved our sticker..hell we gave him a generous tip!..but at the desk..sharks!

  12 gauge
2 years ago
Used this place in the past to get a windshield replaced. This last time I was told they no longer service semi trucks. They canceled my appointment twice without explaining the reason. I finally called customer service and after several hours the shop manager finally called me back to inform me that they are no longer doing semi trucks. If this is a new policy they should state it on the website. I use the local (Knoxville) Safelite all the time to replace our truck windshields. They do it with no issues at all.

  Michael Frinzi
a year ago
Waste of time and money to fix a chip and 2 small lines in my windshield. I was charged $162.15 with mobile service when I scheduled the work. When the tech was done, I was told I still owed another $15.90. I would have never scheduled this repair had I'd known I'd still be able to see the damage the same way after the repair work.

  Debra fernald
5 months ago
Very friendly. Explained all that was done. Highly recommend this location.

  Candy Scarlett
3 years ago
Worst experience ever. I was made to feel everything was my fault - I don't have a garage to pull the vehicle into. My "appointment" was cancelled and rescheduled multiple times because "it might rain". (It didn't!) They didn't have the windshield I wanted without a logo so substituted the more expensive one with a logo. They said I agreed to it because they told me how much it would be. They DID tell me the price. They did NOT tell me it wasn't the one I ordered. Also didn't tell me about not driving it for awhile. That section was left blank on the empty folder left. And - almost 3 weeks later - I still don't have an invoice. Never again - Safelite - Never again!

  Ridge Runner
3 years ago
Made appointment online because they do not allow phone contact. Quoted $335 including a $25 discount. Had to reschedule for a day later (gave a week s notice). They adjusted my quote to well over $600 and even took away they $25 discount. Seemed kind of shady, so I cancelled the appointment. Rescheduled for in shop service at the Greensburg location and had 5 star results.

  Eugene Smorey II
2 years ago
I got my windshield repaired and it is "suggested" to replace the windshield wipers. I didn't want them but my girlfriend was the one that place the order online 2 weeks later I'm driving down the road when it starts raining. I turn the windshield wipers on and they fall apart! My work schedule is so busy it's hard for me to find time.I made an appointment and a new set of wipers was put on!

  Dorsey Hammett
2 years ago
Put an inferior piece of glass in my windshield. Have Tech features designed to work with The windshield. Now they do not work Properly. Took vehicle back in to have reprogrammed Did not make a difference. People that worked there are Not qualified to replace windshields on high Tech vehicles. Now the headaches begin.

  Jason W
4 years ago
Ended up not buying from this location. Staff seemed friendly and eager to help but we're asking me what kind of windshield my car had. I don't know, I had the car there. I would expect a windshield place to know more than I do about car windshields.

  Sarah Darrell
3 years ago
I had to have my windshield replaced, the guys were great. They did a perfect professional job, no leak so far!

  Sharon Oberlechner
2 years ago
Cannot talk to anyone, tried several times, chatted with someone who could not help referred me back to where I started. Just need a repair or replace windshield, very irritated that you cannot talk to anyone!

  Bootz Hurley
6 years ago
Well,had condensation inside of windsheild.....said $17 something or $11 something to replace wiper blades, not said blades werethat cost for each blade....got me for over $22 ,for a new set of wiper blades....also says widows cleaned on outside,could have done that, and also vehicle vaccumed out....uh, no sign of vaccuming..Disappointed.

  baton_twirler _0409
2 years ago
Windshield fix quickly and correctly! The only complaint that I have is there is absolutely no cell service in the building

  Frank M
a year ago
Quick and professional service. Very courteous. Maybe slightly overpriced, but not too bad. Overall happy with the service.Service: Auto windshield replacementService: Auto windshield replacement

  Joe Huseman
a year ago
If you have any type of rust under your head liner or around the windshield they won't touch it

  Robert Smith
a year ago
Super expensive and extremely difficult to reach a real person. Larry orr did the job for half to cost. Don't waste your time.

  Horrid Hank Insanity hour
4 years ago
Got me in quick. Fixed my windshield but the trim keeps falling off the top and slapping my vehicles roof.

  HondaVtecKid
2 years ago
They wouldnt put my window because of a very small amount of rust on the roof

  Larry Callaway
8 months ago
Very polite and very good at what he does

  Roger Basinger
2 years ago
The guys working there today 9/25/21 deserve a raise great service

  Dwayne Shipley
a year ago
In and out insurance covered it. Cracked windshield still holding up so far.

  James Knupp
3 years ago
Fast friendly professional service clean safe shop great all around

  Harry Eutsey
5 years ago
It's been about a week since they replaced my windshield and I couldn't be happier.

  Gregory Peterson
a year ago
Prompt and quick response. Excellent job. Thank you.

  Mel Minnick
7 years ago
I used them a week a go. Service was fast and convenient!

  Mike Jamison
3 years ago
This place is awesome. In and out very quickly and efficiently.

  Holly C
9 months ago
Great and fast service!