Jisco Truck N Off Road

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Anthony Conn
a month ago
Jisco Truck installed an AllDogs RCKilla Anti-Spacer lift for my Nissan Frontier. Mark was my installer and did a fantastic job! Veteran owned and attention to detail is high at this place. Also had them install a BakFlip tonneau cover. Will definitely use for future wheels and tires. Thank you Jisco.

  thomas spinks
2 months ago
First off I brought my 13 Rubicon for rear end needing rebuilt,I bought all the parts myself.the owner said he would do the job that they have done hundreds of rearends on Dana 44s well let me say the real how this went I bought the new parts new factory elocker,new 5:13 gears a master install kit.They got it all together in a short time but I got the Jeep back after a few weeks the jeep wasn't driven much and owner said (oh that's the worst thing you can do) the rear gears were making noise and leaking fluid from the front of the differential yoke the pinion was causing the noise they told me so the jeep went back in. 2nd time to them to fix guaranteed their work was flatbedded there.i paid the local towing truck $175 out of my pocket because it was sent there a third time to fix because my insurance only covers one tow for the same issue they had my jeep for 4 months and told me 3 different stories what the issue was first wanted to blame last person/shop for the problem when they were paid to fix and do the work properly so they said it was shims,then was bearings he told me the parts were on backorder for three months I called Yukon and said parts were readily available and many other places I've gotten jeep parts from no problems within a few days then lastly they say the gears needed replaced they did this work already (improper installation setup)from the get go all coming from the owner and mechanic that worked on the jeep.I waited 4 months to get this jeep back and told them it was sold and was nothing done but all lies and b.s.improper install and terrible customer service from them.Every time I called for an update on the jeep the person answering phone gave immediate attitude and didn't know anything and didn't care what he said he needs fired for how they acted I told owner and he says "oh well he just answers calls" if he said that in person they would have been dealt with who lets people say this to customers??Finally I called owner once last time he says oh yeah your jeep is done a week ago,did he or anyone call me to tell me this?? NOT once ever did they call with updates on the jeep in 4 months there. I always had to call them and get a run around hope this place closes down nothing but liars and cost me money and time.I will NEVER deal with them or wouldn't ever recommend this place!!

  Rick Grecco
4 months ago
I brought in a company vehicle with a heater core problem and I knew that finding parts was going to be a problem. Justin was up for the task. He was able to locate parts and get the job done surprisingly faster than I ever imagined. Thank you for all of your help and for being a true professional.

  william sotak
4 months ago
The whole staff is amazing. I take my personal vehicles and company truck there. They are very through with their inspections and give great advise. They have great prices and do honest work.

  ronald pickard sr
a year ago
Brought my 2014 jk Rubicon there for bad sway the rear end was 1/4 off center when I brought it to them and needed rear track bar and alignment. They called me saying it needed a gear box and new line So I bit saying as long as it fixes the bad sway they had my Jeep 3weeks picked it up on 3/15/23 so $850.00 later didn t fix a thing and my cruise no longer worked lites we re on in dash clusterThem not knowing till the end I m a 22 yr auto tech that just had 3 heart attacks and was scheduled for another surgery 3/17/23 so I brought it home my Son an I scanned it they broke the clock spring in steering column when they changed the gearbox (Because they didn t secure the steering wheel) before disconnecting steering shaftAnd the rear end was (NOT 1/4 out) but worst 5/8 and the opposite side They Suck and I have pictures and videos to show there bad work (oh and they wouldn t fix there screw up the gentleman I talked with was ignorantService: Steering & suspension repair

  Edward Bednar
5 months ago
NEVER AGAIN! My F-150 Ford FX4 developed a power steering issue. I was referred to Jisco Truck N Off Road April 16, 2022. Their diagnosis was a bad power steering pump and a bad rack & pinion. I didn't even make it back to Sharpsville when I noticed it was having the same symptoms as it had before they worked on it. The bill was $1806.58! I called as soon as I got home and they actually answered the phone! I was told there could be air in the lines so I kept my eye on it. The truck isn't a daily driver, but I noticed that I had to start adding PS fluid more that I should have to. I made several calls and had to leave messages most of the time. I finally drove back early this past summer and they checked it out. I was told I had a faulty rack & pinion and they blamed Auto Zone for the bad part. I waited a ridiculous amount of time to hear back about it and finally took my truck to a local repair shop only to find that when the pump was installed by Jisco the tech over tightened one of the lines and pushed the 0 ring into the pump and ruined it. I had to e-mail that info to Jisco to even get their attention. Phone calls were not effective. They finally called me the 1st week of July (2023) and we discussed the issue. Justin told me he would get me an appointment to resolve the issue. I never heard from him again. it is now midOctober and on top of the $1806.58, I paid an additional $354.00at another shop to correct the problem. Now I get the "We're all veterans here" like that has anything to do with fixing my truck. Well I am a veteran also from the "sixties". I lost my little brother in Vietnam in 1971. Both of my sons are veterans, the youngest still serving for over 24 years. You didn't take very good care of this veteran who's sharing this review. Very disappointed.PS There's nothing wrong with the rack & pinion.

  Dylan Osborne
4 years ago
Jisco has taken care of me on my past three trucks from leveling kits, wheels, tires and even helpful advice. (their work pictured below)I continue to support these guys because they're fair, knowledgeable, and personable. I was considering some imported tires but decided to go with the Cepek's pictured below on the Chevy due to the owners suggestion. American made with a 45k mile warranty was enough to catch my attention. If you need something done on your 4x4 go see these guys. I promise you won't regret it.Support Local.Support Veteran Owned.

  Mark
2 months ago
Honest, responsive, informative and reasonable. They make sure the work is done right. I would definitely recommend.

  Marco Bonati
6 months ago
I had a great experience with Jisco installing an Ikon suspension on a KDSS 4Runner. Other local shops were uncomfortable working on the KDSS system but Jisco got the job done. Justin was my contact at the shop and he was fantastic to work with. He coordinated a rental for me with Enterprise while my 4Runner was in the shop.While I ve only had my 4Runner back for a day at the time of this review, the work I had done seems great. (I will update the review if I encounter issues. No updates = very satisfied.)All that said, my experience with Jisco has been very positive, Justin was professional, easy to work with and very accommodating to my needs. I would recommend Jisco to anyone in need of their services; it was a five star experience!

  Ryan Hefferman
6 months ago
Fair pricing, excellent customer service, fast work ! Highly recommended!!!!

  Marco Hinkson
2 years ago
Jisco and all the employees I dealt with were top notch. A veteran owned an ran company, the offered me the best price around for a excellent quality service. I would highly recommend Jisco to anyone out there.Service: Steering & suspension repairService: Steering & suspension repair

  timothy b underwood
4 years ago
Tim Underwood/Patriot Contractors Equipment Sales - Justin and his team have been a pleasure to deal with , no pricing surprises on my truck they upgraded a couple of yrs ago and hence a desire to take the Jeep to them for several upgrades on it over the past year.

  Brittany Morse
a year ago
If I could give negative stars I would. Do not use them. The owner lies . We got told by multiple employees that he will tell customers whatever they want to hear. He was to order a lift kit 2 months later no lift kit , no calls & lying about that the company that makes the kit. I know this because I contact the manufacture of the lift kit. Their words they do not send kits out in pieces and did not have a storm that would delay shipping for a month. That I could order the kit and have it in 3 days. He is giving veterans a bad name ! Beware of owner ! Do not Trust him! I feel bad for his employees. They seem like great guys. But don't Trust the owner.

  Karen Smith
9 months ago
They did a great job with our bed cover, and the service was amazingly fast.

  Janal Crissman
4 years ago
Lift, tires, wheels, tonneau cover, vent visors and flag graphics..... Thank you guys, awesome job. We will be back for more!

  Ryan Albert
a year ago
I do not think I will go anywhere else now for tires or anything off-road or accessory-related. I was impressed with the professionalism and knowledge they have. Very nice & clean shop. I will gladly do business with again.Service: TiresService: Tires

  Dennis Heflin
5 years ago
Excellent Customer Service and Price. If you're looking for a place to take care of upgrades to your jeep, this is the place! I drove over 50 miles to have them install fog lights on my wife's jeep. They ended up putting stenciling on her hood too. Their prices were considerably cheaper then what I was quoted by two different places closer to Pittsburgh.This company respects the military and has employee's that have all served and they look to take care of those who have served, and for that I will travel 50 miles.Top of the line customer service, they made me feel important, it reminded me of days gone by to a certain degree. Bring your truck, jeep and other vehicles here and you will not be disappointed!!THANK JUSTIN!!

  Night Train
4 years ago
If you re looking to have professional work done to your vehicle, these are the guys to go to! Very knowledgeable when it comes to the best decision. They clearly strive for quality over quantity. Great crew the whole way around! Highly recommend!

  Wesley Becker
6 years ago
Stopped in just to talk with someone about upgrades to my Jeep. Justin was extremely helpful in pointing me in the right direction and I look forward to working with him in the near future.Update- just had my Jeep done. Lift kit and tires and wheels. Justin and his team did an excellent job and exceeded my expectations. Can't wait to go back!

  Philip Smaretsky
8 years ago
Started working with these guys getting some stuff for my truck. I spend about 4k...Started off good but.... over 3 months later and multiple stops to the shop I still have parts that I have not received(and yes ive already paid for them). When I go into the store to follow up they say just call... or when they come in ill drop it off at your house.... or I don't know where it is ill have it here Monday.... then two months go by without a phone call. I also received what I believe to be faulty head lights straight from the factory. I asked them to look them and figure it out... I didn't even want them to do it for free. I said ill pay just want to get this figured out. Come in Tuesday they say ill call you in the morning and let you know what time..... and the phone still hasn't rung 3 months later.

  Bridget Keefer
7 years ago
Have had great experience with you guys . Our cover on our new truck didn't work quite property after installation. They were able to replace it quickly and effectively. Very happy with our experience here ! Thank you guys .Jim and Bridget Keefer

  Patrick Powers
6 years ago
I have bought several accessories for my Trucks over the past few years from this company. Always a fair price and good service. This is also a veteran owned business who goes out of their way to help veterans and veteran causes. I will not even think about going anywhere else.

  James Snapp
2 years ago
Highly recommended! They installed a hitch and wiring on my vehicle - great products, great people, and great prices! I m extremely pleased with the work they did!

  Steven Bobbert
5 years ago
Excellent repair work and trouble shooting on my electrical light system problems on my pickup ....Highly recommend them for all your off road needs,

  Amy Ledsome
2 years ago
Most rude and ignorant people I ever talked too. Took me 10 seconds to not want to deal with some guy named Justin. Hung up. Go here if ya want an attitude from the time you say hello. After other reviews glad I hung up and moved on. New to area hope everyone else around here doesn't t act like him.Services: Brakes, Oil changeServices: Brakes, Oil change

  Brian Rensel
8 years ago
I ordered a tonneau cover for my new Tundra. The staff was knowledgeable on the product and friendly. They were able to get me in quickly for installation. After installation the cover did not appear to be adjusted properly, but they told me that was how it should be. After several days use it started opening on its own and leaked water more then a tonneau cover usually does. I made the necessary adjustments myself and have not had any issues since.

  William Weltman
6 years ago
I am very happy with the price on a set of Nitto Terra Grappler G2s, and the customer service provided. They worked with my work schedule and were able to fit me in for the install- Thanks again!

  Don Doc C
5 years ago
Went there to transfer a handgun into my name. Not only do they install truck acc. but they also have a gun shop in back. Nice people but I went there because it was a local Veteran. I try to spend my money close to home and always with a Vet. If I can.

  Mark mnx
2 years ago
I bought a ARE truck cap from them had with the new cap. Talked to them several times about it sent photos of it no one bothered to ever return my calls. Never give them busniess again.

  Scott Beers
6 years ago
First time stopping there. We noticed the Black Rifle Coffee Company name on thier sign some months ago. Yeah we bought some. Really like the whole store. The automotive side and the gun shop side.