AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jenn M
2 weeks ago
The staff at this location of Auto Zone are not only incredibly friendly but also completely professional and knowledgeable. Oliver went above and beyond to help me and explain the differences in products, ensuring I got exactly what I needed. Anthony was very polite and helpful, too. I'd recommend this location to anyone. Excellent service!

  Shari Kerns
2 months ago
I was in dire need of a car battery an hour before the store closed and this store was amazing! They helped me at the last minute so that I could continue on my travels!

  Robert Dietz
3 months ago
Useless employees at location had issue with headlights none of employees would help me find issue. Employee more concerned with talking with his friend inside for an hour

  William Mcgreevy
a month ago
Bunch of dropout kids that don t know what they re doing. Don t go to the store. Thanks for screwing me over.

  Brandie Redden
4 weeks ago
They are great and I never have any issues

  Dr. Eeky is in
10 months ago
I love these guys. I get most of the stuff I need for my Jeep here. This time it was just the stuff I need for an oil change. It has been years since I ve had to deal with anyone in here that didn t know what they were talking about or doing! These are my guys here!

  Glenn Steves
10 months ago
I received great service that was quick and got me the part that I needed within the price range I was looking. I specifically was helped by Quade, who helped me identify my engine issue as well as fixing it for me. I would wholeheartedly recommend this Auto Zone for your engine needs.

  Schaila Johnson
a month ago
Extremely expensive and the guy wouldn't come out to test my battery

  Gail Tyson
a year ago
Travel around the country. I stop at autozone to do a return. I've been driving over 12 hours. I was sold the wrong part at another autozone. So, I was trying to get this part to work over two hours. She told me, she couldn't do returns and I need to wait for someone else. That was OK, but then she started yelling at me. Because, I didn't respond the way she wanted me to reacted. I was tired and just want to get right part or refund. This was so unprofessional and rude. Please teach your employees customer service. And she follow me outside

  Lucy Lu
a year ago
Went to have my battery checked and was told he couldn't because it was raining. Went to Advance and a lady working at the back of the store said she'd be more than happy to test it. My guess is he didn't want to get wet and could care less about my issues.

  Dale Weaver
6 months ago
AutoZone, a "professional" business, professionally misleading thepublic. Providing misleading diagnostics on your vehicles and selling you parts on a "guessing" basis. Find a mechanic you trustand get it done professionally.

  Robert Hudson
3 months ago
I'm a many year customer. Ever since they opened the doors.

  Chey S
a year ago
I stopped in this evening for headlight bulbs. Smity helped me get what I needed. He went above and beyond and put them in for me even though it was cold and getting dark. I was very thankful I didn t have to attempt to do it myself. Thanks again Smity!

  Kathy C.
2 years ago
It was a little busy there but the gentleman was very courteous and acknowledged us, telling us he'd be with us shortly. Don't mind waiting....with the way things are...it's almost to be expected but the gentleman handled it well. We got what we needed, checked out quickly and were on our way.

  Teresa Hicking
a year ago
Our check engine light turned on while on the highway. We made our way here and were helped by Smitty and Luke. Both were very helpful and knowledgeable. They helped us get back on the road to begin our vacation.

  Miguel Padro
8 months ago
Great Crew chill and ready to assist with any questions or concerns products or parts you may need.

  Scott Whistler
a year ago
I purchased a Duralast battery in December 2021 that only lasted for one year. When I took my vehicle in to have the battery replaced, they claimed to not have my information in the system and were therefore unable to honor the warranty. The absolute worst of the worst and I will never give my business to AutoZone ever again. Advance Auto in Shippensburg are so much better and actually stand by their products.

  Jeri Malloy
a year ago
We stopped at an AutoZone in Shippensburg, Pennsylvania, and James helped us above and beyond his responsibilities. We were in trouble, and he not only explained our problem, but helped us in a professional and friendly manner.

  Tymberlyn Diehl
a year ago
Smitty was so helpful with the information he gave us . He made a bad day just a little bit better with his customer service . He was quick and efficient in getting us what we need !

  Shania Ferry
a year ago
Went there yesterday with battery issues and the gentleman that helped us went above and beyond. Originally went there for a battery test and he identified our issue, grabbed the part we needed and took the old one out and the new one in. Stellar service.

  Mary Devin
a year ago
Stopped here for assistance with a tire issue on the way home to MA. The staff were very friendly and so helpful, especially Smitty. They got us back on the road! Grateful for the help!!

  Michael Lyman
2 years ago
Staff are friendly and very helpful and knowledgeable. Would give five stars, but they will no longer help you install things like headlights on your car, which is a big reason why I go here.

  Cindy Murray
5 years ago
This team rocks!!! Even on a REALLY busy Saturday afternoon, Manager Terry was fantastic about getting my battery installed (because AAA service was somehow unable to perform that "guaranteed" service I pay for).They can get busy at times, so you have to be patient and wait for their stellar service... But it's ALWAYS been a top notch crew and they treat you with the care and respect that's hard to find these days!!!

  Dina Melissaratos
3 months ago
The person that waited on us was wonderful

  Blake Hammond
5 years ago
They have the parts you need but figure on a 30 minute wait in order for them to find the part you need. The customer care is a 0 out of 5 for me, I am a customer there spending on average $2,000 in parts and It is very rare I am treated like a customer should be. They did receive 3 stars however due to their inventory of parts and the great prices as well as outstanding warranties!

  Robert Jenkins
a year ago
I used to love the place but I guess they got some new employees who actually old employees. Don t know how to treat people walk away from you while talking them act like your not important I wouldn t shop there ever again I should just anybody that knows me would not shop you re gonna either AutoZone in Shippensburg horrible let me repeat that horrible.

  Kiana Throckmorton
2 years ago
Went in and needed assistance and they were quick to help and very friendly! I also asked for an associate to show me how to fix the problem so I can do it myself and he was willing to teach me! Highly recommend this location in Shippensburg :)

  Tiffany Diehl
a year ago
Huge shout out to Smitty for all your help this evening I really appreciate all your knowledge with all my questions and working with me to get my car running again. You rock and words can not express how thankful I am to have got to deal with you!

  John W Reyes
9 months ago
The best for 2023 team I ve had the best experience the most honest people working there

  Noah H
3 years ago
Always have what I need to keep my pos running, guys are really nice and helpful, make sure you know what you need before you go in, stood behind a guy that was trying to explain a bottom rad hose to them for 10 mins. Overall real mint place to get parts