Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Treasure Tyson
5 months ago
The employees were excellent and the process was smooth. I had a got in a crazy accident one night and my car was kept here. The very next day I went in and was able to get my car back while my insurance company handled the rest. I checked my car out and it was perfect. Thank you so much.
A Davis
4 days ago
Great chat service!!!! Thank you Matt for walking me through this scary process after my high insurance company had me scared out of my mind smh insurance are for accidents they should have been more helpful
Tyty Denson
a year ago
These guys really supported me in my time of need. They were able to get my car to safe and secured locations. The driver also did a check in the next morning due to me being brused up from the accident. My insurance took care of everything else. Easy transaction.
duane mininall
a year ago
The staff were knowledgeable and attentative to me understanding the process with my adjuster coming out to evaluate my car. Their facility is in doors so my vehicle is protected. I was able to get my belongings and have my car transported to the body shop to begin my car repairs.I would recommend Car Care to friends and family.
Drew Fagin
a year ago
Future reference: if you re involved in an accident don t let them take your car here. And if so, make them clarify the fees beforehand.Horrible business practice, straight up greed and extortion. One day karma will catch up to you. Until then enjoy being low-lifes. Absolutely pathetic.Was a nightmare trying to get it out and to the collision center. They quoted $5,000 in storage and admin fees. When we complained how unfair that price is they go - your insurance company is a billion dollar company, they ll negotiate.
Hasinah Abdul-Rahman
a year ago
DO NOT LET THEM TAKE YOUR CAR. My experience has been an absolute nightmare. Very deceptive, predatory, and dishonest business. I signed a basic tow slip, with no fees listed. They claimed that I signed an agreement that allows them to keep my car until the insurance picks it up. Literally nowhere on the document that I signed does it state anything about their outrageous fees or keeping my car hostage. None of this is was stated. $325 Admin Fee? $300 "Yard fee"? They are scammers who take advantage of people to get a big payout from insurance companies. The total cost to get my car out of their facility was $1053! My car wasn't even there for 24 hours! How is a tow and less than 24hrs of storage $1053????? And the worst part is they claim to be an honest Muslim owned business. DO NOT let them take your car.
Jon Stancil
a year ago
Pretty seamless process. Car was stored here last night after an accident, came in today to sign a release form and my insurance company took care of the rest. No out of pocket fees. Appreciate you.
kalena Cooper
5 months ago
Car Care is a very professional establishment. I love that they helped me with my vehicles .!
Ashley Thurston
5 months ago
Got in an accident they helped me because the insurance people tried to get over great place
Tara Lynne
2 years ago
NO STARS if it was possible. terrible, awful, rude. Just as the other reviews say... they are only in business to hoard your car and charge insurance companies the insanely high fees. they don't seem to actually DO much of anything. more energy goes into avoiding answering a phone. They must pay the chasers a great fee for them to get over on people in a terrible situation
Rashid Meade
5 months ago
Car Care is the best car care place ever! The best that has ever did it!!
J. V. III
2 years ago
Never let your car go here! They re fees are extremely high. They take advantage of people when they re down. The tow trucks that work with them are wreck chasers. Do not sign any forms without the fees being filled in! Horrible service. Protect yourself, they will get over on you.
Christine Davis
a year ago
It was a easy experience during a crazy time didn t know the process but someone (SAM) was there to walk me through it w/ my insurance and happy to have my car inside a storage facility so nothing happened to it I have & will continue to pass their info on to anyone in an accident
Tracy Thomas
a year ago
Do Not Under any circumstances send you car here.They take advantage of innocent people who are in shock from the accident scene. DO NOT LET THOSE (wreck chasers) convince you to take your vehicle. They are scammers. Have your own tow people get your car.They will Jam you up. Again BEWARE of the lies and unlisted numbers and excuses.
Jacarra Driggins
a year ago
They were great with my insurance company and my car was taken here then my insurance company towed it from there fixed it and dropped it back off all I had to do was pick my car up
Kalena Cooper
5 months ago
I love Car Care. It s like heaven on earth. Thanks again
Stephanie Echols
a year ago
I would give this place negative stars if I could, they are rude and overpriced. They are wreck chasers and mark up fees so bad it's impossible to get your car back. WORST PLACE EVER !!!! I hope you get an itch you can never scratch !!!!!
Michael Evans
a year ago
My company does a lot of business with Car Care and the same insurance companies They are very professional and GREAT storage facility and excellent staff
Nichea Simon
9 months ago
The fees from friday to Monday were more then my car was worth.Its a shame they do this and are allowed to do this.I thought businesses are supposed to care for the customer.
Terry Taylor
4 months ago
Got a three thousand dollars bill for two days storage, who does that
Ronita Brown
a year ago
I was in a bad car accident and they took my car to Car Care and it was an unfamiliar process they answered all my tons of questions Matt had AMAZING customer service didn t pay anything insurance covered it Huge INDOOR facility
Jason G
2 years ago
Charges for storage fee that s fine, 150+ a day for it and dodges your calls so that number can stack? Nah that s trash. I hope your business fails
c tarzan
a year ago
Best storage facility in Pa. Cars are stored indoors so nothing can be stolen from inside or off my car!
Fast Tags
a year ago
Very Professional recommended by a customer and now I ll be recommending all my customers keep up the great work!! #BlackOwnedBusiness
Daneen Williams
a year ago
Had a great experience very helpful and convenient took a lot of stress of me and customer service was the best
Goofy. Blue
a year ago
Great service, fast and friendly. Very professional !
Gerald dow
a year ago
Very professional staff, Also very positive staff and funny.