Selinsgrove Ford

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Reginald Nelson
3 days ago
Buying my 2022 Ford Edge from Selinsgrove Ford was an exceptional experience from start to finish. From the moment I stepped onto the lot, I was greeted with warmth and professionalism. The staff at Selinsgrove Ford went above and beyond to ensure that I found the perfect vehicle to suit my needs.The dealership's commitment to customer satisfaction was evident throughout the entire process. They took the time to understand my preferences and budget, guiding me through their impressive selection of vehicles with patience and expertise.When it came time to finalize the purchase, the team at Selinsgrove Ford made the process seamless and stress-free. Their attention to detail and dedication to providing top-notch service truly set them apart.Now, every time I slide behind the wheel of my 2022 Ford Edge, I'm reminded of the exceptional experience I had at Selinsgrove Ford. I couldn't be happier with my purchase, and I wholeheartedly recommend Selinsgrove Ford to anyone in search of their next vehicle. Thank you, Selinsgrove Ford, for exceeding my expectations and making my car-buying experience truly memorable.

  Yoga in the House with Cheryl
4 days ago
We were very happy with the process of figuring out what services our daughter's car needed in order to insure it would keep her safe. Staff were helpful, informative and courteous!

  Christine Nickey
4 months ago
I've been looking for a hybrid for a while now. Unfortunatly mist were way out if my price point. Luckily I found one at Selinsgrove Ford. The service was great and the price was right. Thanks to Katie and Garret for all your help.

  Lance Shaffer
5 months ago
Knowing my newly purchased vehicle was under warranty, I still was concerned with the service and response to my recent issue. But, The dealership came thru! They were great with the quick response and service. Many thx to Selinsgrove Ford. Lance Shaffer

  Rebecca Tingle
6 months ago
On Wednesday, September 13th, my boyfriend, our two pugs, all our luggage and I were in my 2018 Ford Escape on our way from Baltimore to Rochester, NY for my niece's wedding. At approximately two hours into the drive, I received a transmission failure warning on my dash (the vehicles transmission was rebuilt under warranty in March 2023), and we immediately got off the highway and the vehicle died on a side road. Fortunately, Selinsgrove Ford was less than one mile away. I had AAA tow us to the dealership, and immediately we were greeted by the kindest, most welcoming team. Long story short, my Ford Escape required a major transmission overhaul, and the nearest car rental shop was out of vehicles until Friday. At this point, I did not have many options. I decided to trade in my Ford Escape. I loved my Escape (that was my third one)! However, I had my eye on the Ford Edge. It all worked out perfectly. I was able to trade in my Escape and was so excited to learn that I was able to get into the 2023 Ford Edge at 0% for 60 months. I absolutely LOVE my new Ford Edge. Thank you to the amazing team at Selinsgrove Ford they were there for us! They are the kindest, most genuine staff I am so grateful for them. You will not be disappointed! I highly recommend Selinsgrove Ford.

  Natalie Gilligbauer
5 months ago
Visited the Quick Lane last Saturday the 11th and expected to be there over an hour (like I had with subaru service) I was impressed when I was done within 30 min. Great and professional team!

  Robert J Rodgers
5 years ago
Do not fall for places like this who try to scam customers through the mail. They try to fool customers into thinking they won the lottery. When you arrive they will bait and switch you.If they are willing to use tactics like this then I cannot imagine the type of sales people you would have to deal with.Do not waste your time here and please leave more feedback so they learn to change their antiquated style of sales.Edit: Re-adding the old images removed as well as the new fake scheme they have going. It's like clockwork and of course I just keep winning! AMAZING! Terrible tactics.

  Mark Thomas
8 months ago
The dealer is over 2 hours from our home. But they were very accommodating. We have developed an issue with the car so we will see how they handle that. Also, when we picked up the car we got about 10- 15 miles away and the tire pressure light came on. We had to find a station with an air pump and correct the tire pressures. The people were friendly and helpful.

  Kate Hackenburg
a year ago
I received an email that our 2016 Explorer had Equity and wondered about trading in and up! I called and Spoke with KATIE, she was amazing and very Thorough. She went over with me a few cars on the lot and sent me some links to look over the specs. I stopped in with my 2 year old and we looked over a few Certified Pre-Owned Explorers and we looked at a 2022 Ford Explorer Timberline !! What a fantastic experience and we absolutely LOVE our brand new Timberline! I give Katie Brouse and highly recommend if you are interested and looking for a new or certified pre-owned car, she is the sales person for you.

  Greg Freed
10 months ago
It was easy to make an appointment online through the website. I picked what day and time I wanted to have my vehicle serviced and had it there the time I picked and they took it in almost immediately. They did the service within an hour give or take 10 minutes and I was on my way home. They have great professional service and the communication was outstanding. Thank you Quick lane and thank you Logan for everything you do.

  Mary Katharine Heckert
5 years ago
Absolutely loving my new used Chevy Equinox! The salesman had some options ready for me to view when I got there. The choice was very simple. They made the rest seamless! Everyone was courteousness and friendly!

  Tracie Curtis
4 months ago
We had an amazing experience with Selinsgrove Ford, everyone was very responsive and very helpful. I would purchase a vehicle from them again

  Benjamin Kreamer
11 months ago
I decided to order a new truck after my old one rusted out. Katie was very helpful during the ordering process. When my new truck finally arrived, Katie was able to get everything organized over the phone. All I had to do was go over and sign the paperwork when I picked up my new truck. Everyone was polite and professional throughout the entire process.

  Joe Kantz
7 months ago
We've always been very satisfied with Ricky, Paul and the service team at Selinsgrove Ford. They make the experience of servicing our vehicles easy and painless.

  Alexis Dill
9 months ago
I have never had such a great car buying experience! I was in and out in no time; Kelly went over my paperwork thoroughly and Katie took the time to sit in the vehicle and explain all the features to me. I will never go to a different dealership!

  CL Stimmel, PhD
a year ago
We haven't been in the area long, but a friend recommended Selinsgrove Ford if we were ever in the market for a truck. There certainly were dealers that had more inventory on the lot for the model we were considering, but decided to drive by anyway. We found exactly what we wanted; but we got so much more. First, we had the time we needed to explore the vehicle, drive it, then consider if it was right for us and our budget. The next day, we still had questions, got them answered, received a fair trade offer, and the financial officer put together the exact deal we described. And yet, while a fair and easy transaction is usually enough to bring a sense of satisfaction to any buyer, the experience also matters. The folks at Selinsgrove Ford are simply lovely people. They treated us with complete dignity and respect throughout our afternoon there. I can recommend them without hesitation. We walked in as interested buyers, but walked out as happy and loyal customers.

  GMomster
10 months ago
They re fantastic! Selinsgrove Ford has proven to be trust worthy and very knowledgeable. The only thing they could do is pick up my vehicle and return it when completed. They know what they re doing and they don t rip you off.

  Mike Moyer
9 months ago
Took a car there for diagnostics. When Selinsgrove ford called, they told me that a solenoid needed replaced. I told them to replace it, not knowing what part they were referring to. When I received the bill It was marked as they replaced the canister purge valve, which is totally different. I have replaced the canister purge valve in the past and it is a 10 minute job. They also spliced a new plug that plugs into the canister purge valve. A 20 minute job. They ended up charging 2 1/2 hours, labor for the price of $250. The parts were $164.97 plus tax. The total bill was $439.25 for a 30 minute job.

  Jamie Ettinger
a year ago
Today was the first time I used Selinsgrove Ford's service department for my Jeep. They picked my car up from work, did what was needed, and dropped it back at work. I paid my invoice over the phone. I didn't even have to step foot on their lot. Thank you! I am a happy new customer!

  matthew Oyster
9 months ago
Logan from the quick lane department is friendly and is straight foward with answers. He does not try to upsell anything just to make a few extra bucks for the company. They try their best to get you in and out as quick as possible. I would definitely recommend.

  Andrea Kowalski
9 months ago
Katie Brouse was the salesperson for our purchase of a 2019 Ford Escape that we were interested in for our son who will be attending college out of state. She listened to our needs and provided us with information about the car that she knew we would be interested in, warranty, safety features, handling in weather, etc. She did not try to "sell" the car but rather was concerned with finding answers to all our questions as well as providig insight from her parents' experiences owning an Escape. She allowed us to test drive the vehicle in different road situations to get a real feel for the vehicle's performance on hills, exceleration, etc. We can not be happier with the vehicle!!! Our son said we, "Couldn't have found a better car to meet his needs!The whole dealership experience was a pleasure and I personally will be contacting Katie when I am ready to upgrade my 2017F-150! Definitely 5 STARS!!!!

  John
a year ago
Todd Benner the owner of the business is a personable guy who is involved in what seems like every sale or trade. Giving you a sense of confidence on the value of the deal or purchase you make. I traded in on a used as is vehicle purchase. The vehicle had an unforeseen but not uncommon major issue after some miscommunication with the service department my sales person Katie made sure to get all communication on track and Todd Made an offer to split the repair cost with me. And I don't think there are many dealerships around that, A. The owner is readily available to make the kind of customer care decisions that cost the business money but choose to do so out of fairness over bottom Line revenue and retaining and strengthening customer bond and trust. B. The initial trade in and purchase deal was transparent with no gimmicks or need to haggle and no wondering or remorse when driving away. In fact I traded in a vehicle of higher value than the one I bought. So I rolled away in a nice vehicle, ( even with the repair that came soon after) that was 20% lower than similar models at other local dealerships and I had a check from selinsgrove ford for the difference in trade vs purchase Price. And it was sizeable. Recommend this dealership , absolutely. Use them again when looking, for sure. Plus there is a bonus. They have a puppy( maybe dog by the time you shop there) named copper who is adorable. And loves to be petted..

  Karen Laskoski
6 months ago
Great experience in my recent purchase at Selinsgrove Ford. A wonderful dealer with knowledgeable, friendly employees and owner. Buying there for 30 years and will keep going back!

  Tom Rishel
7 months ago
This is the first time I bought a car from them I had friends that talked about how good of a dealership it was to buy a car from they lived up to their reputation. They were not pushy they explained everything I askedI would recommend them they lived up to their reputation

  Ann Parks
a year ago
Katie Brouse made my experience so easy and simple. She contacted me about a vehicle on her lot that she thought I may be interested in and we were able to complete the sale all over the phone and it didn t take long at all. All I had to do was go into the store and sign all the paperwork and turn in my vehicle in and I was ready to drive away in my new vehicle!!

  OSCAR GIRALDO
10 months ago
I don't recommend this place since they never call you to repair your car, in February I went for an estimate, which was authorized by my insurance and I returned to the workshop to tell them that my car was authorized for repair, they told me that they would call me when the pieces were in the workshop, until today's sun June 9, 2023 they have not called me. I had to go to another shop to fix my car which was fixed in less than a week. Terrible service.

  Kelly Brininger
6 months ago
Katie does it again!!! Amazing customer service and very knowledgeable on every car we looked at!!! Will recommend to everyone!

  Kelsey Shaffer
a year ago
We had the BEST car buying experience here!! All around good service. Would definitely recommend if you are looking to purchase a vehicle!

  Tyler
2 years ago
I couldn t be more happy with my experience at Selinsgrove Ford. I purchased a truck from Phil Walter (Fast Phil) and was amazed by the process. There was no pressure whatsoever from the team. Skip did a great job appraising my trade in and Kelly made the financial side very easy to understand. I would recommend anyone who is looking to purchase a vehicle to stop in at Selinsgrove Ford and ask for Phil.

  Mister C
a year ago
We bought a used car here to drive in the winter. Kelly got us financed and Garret sold us a great car. Everyone we dealt with at Selinsgrove Ford was honest, polite and professional.