Murray Motors Chevrolet

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Alex Conrad
4 months ago
Had a great experience with Shawn our salesmen, Travis the finance manager, GM Shane and Logan from the detail department actually had a good amount of knowledge about the car my friend purchased. We were told Murray went through a personal change and were in a bit of a transitional adjustment. So at some points it was a little rough but my friend walked out with the car he wanted and got about what he wanted for his trade. So we are happy with the experience there overall.

  Grady Brockman
5 months ago
Was originally interested in a black SS 1LE Camaro that was sent to auction and sold before they could get it back to the dealership. When dealing with Hannah in sales, she let us test drive a similar vehicle they had on the lot with more options. Hannah was knowledgeable about the cars and was very easy-going. I had a lot of questions having come from Ford and not being super familiar with Chevys. The whole sales experience was smooth with no pressure and little stress. Would highly recommend Hannah to anyone looking to buy a new/used car!

  Chad Rupar
4 months ago
My vehicle was at their service center, I asked the service manager to call me and update me at the end of the day. They expressed how paramount it was, that they informed me of what was going on due to the fact that it affected my holiday travel plans. I understand if they couldn t finish the vehicle, but I needed to be informed as to where I stood. they were in capable of pulling off the simple task. I would never do business with them again! Their hours online are 530 and I tried to call them at 5:15. No answer in a department tried many times until 530 with no success.

  Jason
a year ago
Ryan was super nice and very helpful. He stayed past closing times for 2 days with us as we were an hour and half away, and because of my work schedule we couldn't get there in time. Kaitlin was great as well, very friendly. My wife loves her new ride, thanks again. Already clay bar and ceramic coated to protect it. Great place for that hard to find or modded car.

  Rick Donnelly
3 months ago
I purchased a 2022 Tahoe High Country from them this summer. When you spend 80k+ on a vehicle you expect some customer service. The salesman spent most the day on the phone talking about sports cars. I should have known then it wasn't going to be a good experience.When the deal was finalized, hours later, with the dealership closing I was handed the keys. The car was the owners wife's car or so I was told. It was dirty, out of washer fluid and under a quarter of a tank of gas. It was dinging within 10 minutes of leaving the dealership. Additionally there was less than 1000 miles left on the oil change.6 months later I am trying to get it inspected and can't because they never put the wheel lock key in the vehicle so they can't take the wheels off. I call the dealership and I am sent an email to a website where I can order one. I have less than 2 weeks until the inspection expires and these clowns did nothing to help with the issue.Worst dealership ever! Buyer Beware! If zero stars was an option it would be zero.

  Andrea Gilbert
4 months ago
Drove from Philly to purchase a 23 Chevy Traverse RS. Hannah was awesome from start to finish. She knew I was driving far and didn t want to spend a lot of time at the dealership. She had everything prepared when we got there and the process was seamless. She was very communicative and sweet. Would absolutely recommend this team!

  Tony Snyder
9 months ago
Awesome experience dealing with Ryan throughout the entire purchase of my ZO6. Very quick, super honest and transparent about everything along the way- was a bit of a drive for me but these guys know what they re doing and really take pride in their vehicles, which is really re-assuring when you get into the caliber of vehicles they re selling. You guys definitely earned a future customer.

  Jason Huitt
6 months ago
I wanted to share my experience with this dealer. I was looking at a car that they had advertised online and submitted a request for more information. Ryan (a salesperson) responded and was fairly responsive. I am out of state and over 8 hours away so I was trying to obtain as much information before deciding if a trip was necessary. After emailing back & fourth and several phone calls I decided to make a trip to look at the car in person. I informed Ryan of my arrival time and the car was ready for me to test drive. Unfortunately, Ryan was not available to have a real discussion and this was disappointing since I just drove over 8 hours to meet him and look at the car. The most frustrating part of all this was after returning back home I began to search for another car since the one they had was not the color I was looking for and found one that was the color I was interested in. After making a call regarding that car it turned out is was the same dealer and Ryan never mentioned this while I was there. Obviously when I called another salesperson Rob took the call. Once I was able to confirm that the car was there when I was there several days earlier, that was the most frustrating part. Furthermore, Rob stated he would call me back to discuss the car, but 6 hours later and closed now for the day, no return call. This dealer has some nice vehicles but are way over market value, no price negotiation and have poor customer service for the price point of the vehicles they are offering. It's unfortunate, since I am not just kicking tires and informed them up front that I'm out to purchase said car. If you don't mind paying way over market value, poor customer service and not real informative, then maybe this dealer is for you.

  Logey Sprenk
6 months ago
Brock at the service department lied to me about how much my bill would be to fix my pcv valve and the cost of a hose. He said it would be $792 all together then calls me the next day when my car was FINALLY fixed and told me my bill was $1492. Don t ever get your vehicle serviced here!!!! If you care about your financial well being and integrity from your mechanic.

  Martin-20i0- Martin
4 months ago
Great buying experience!!! Shawn was very patient helping me through the buying and financing experience. I'll definitely be going back when I start looking for another car!!!

  Jimmy Fensty
4 months ago
Recently purchased a pre-owned 2020 GMC Terrain SLE and was more than happy with the process from start to finish. Shawn from Murray couldn t have been more professional from our initial conversations to walking out the door with the SUV both myself and wife wanted. Would highly recommend this dealership to anyone looking for a new or pre-owned vehicle.

  B C
2 months ago
Horrible service all away around. Can t seem to get anything right. Avoid this dealer. They clearly don t care about the customer.

  Ben Dover
3 months ago
Don t buy any used vehicles here. My second vehicle purchase here and the engine blew less than a month into ownership. They re doing nothing to even help out.

  Benaiah Esbenshade
2 years ago
Murry Motors was a pleasant buying experience and my salesman David was very helpful and upfront with me. He didn't push or rush me and explained the process clearly. I am happy with my experience there.

  colton newbury
5 months ago
Went there with a vehicle I had purchased near a year ago, go in after it was all new employees asking for an appraisal of my vehicle and it being a mustang he looked at it and said we don t want that junk anymore we want regular cars and told me he doesn t have time for me! Some salesmen lol!

  troy garnett
10 months ago
So I purchased a zl1 from Ryan at the dealership, I did read all the reviews and even talked to him about them. But I will say my experience has been good, the dealership was helpful with my purchase etc. People just have to understand he is blunt plain and simple. He answered me honestly with questions I had (I believe so anyway).

  Jeff Rooney
8 months ago
I wish I could give zero stars.How do I start I can t believe I m writing this 3 weeks into purchasing a vehicle. My wife and I thought we found a perfect vehicle from Murray Motors Chevrolet for our newly expanded family (first newborn). Purchased a 2018 Jeep Grand Cherokee for $26,000 from their lot from a salesman who had ZERO personality or care for us the customer. Not sure if he didn t care about this sale because it wasn t a brand new vehicle but that shouldn t matter. That should have been our first warning sign. Purchased the vehicle for asking price with no haggle. We did ask if they could match Sunbury Motors trade in value of our vehicle ($500 more) and they flat out said no with no hesitation. Wife fell in love with the vehicle so we purchase it as happy campers. Car sits for a week at our house as we went on vacation, come home and try to plug in a cord to a car seat camera into the cigarette lighter in front console. Doesn t work. Of course I check the fuse and it s okay. I even try a new fuse and nothing. I call Murray Motors and talk to our salesman asking if they would be willing to look at it and fix it since we just purchased it and never tried it at the dealership. We are immediately told, uhm, I mean we can look at it for you but you will be responsible for the cost of fixing since you purchased as is and didn t also purchase our extended warranty. Our mistake for thinking a larger reputable dealership would take the initiative to help out a new customer, especially only a week old. We explained that we just purchased it a week ago but kept getting told we didn t buy the dealerships extended warranty. So we get it fixed from a local mechanics shop. Come another week and I notice an oil trail in our driveway that lead to our new vehicle. Look underneath the car and there are puddles of oil underneath the car with active dripping occurring. I look underneath and the whole bottom of the car is coated in oil with no sense of where it is coming from. Again, I call the dealership asking for help, but again a big mistake as we are told right away that we did not purchase the extended warranty. They insisted that it s either residual oil or we must have hit something. We were also told they we can still buy a warranty from them so they can fix our vehicle. HAHA! Come out the next day and THE OIL IS EMPTY! ZERO LEFT IN THE CAR AND UNABLE TO BE SAFELY DRIVEN WITH OUR NEWBORN!So here we are, two and half weeks after purchasing a new vehicle from Murray Motors and we are again having to take it to another shop to get checked with a major oil leak on our own dime. I want to emphasize that we purchased this vehicle for asking price with no haggling or fighting over lowering the price.We have purchased vehicles from Sunbury Motors, Blaise Alexander, and W&L and NEVER have had any customer service issues. We have noticed small things wrong with the vehicles and called the dealerships and they gladly fixed them with no issues. We were NEVER pressured into buying an extended warranty, or told that we had to buy one for them to even think about fixing the issues.Warning to future buyers, BUY THE WARRANTY! UNDERSTAND THAT YOU ARE PURCHASING VEHICLES AS IS , NO MATTER WHAT MAY BE WRONG THAT YOU DON T KNOW ABOUT! MAKE SURE YOU CHECK EVERY SINGLE DARN ASPECT OF THE VEHICLE! As soon as you leave the lot they wipe their hands clean of EVERYTHING!

  Kizzo
4 months ago
Come to Murray Chevrolet! They helped me out with the best deals for the right car and helped me get the best insurance I can get, great team and very easy going with high professionalism !

  Tamzidur Rahman
5 months ago
I am very sad to say that the lady salesperson don t know her name I inquired a vehicle asked few more informations never called me back or even gave me the information and also definitely didn t talk politely needs to be more active and serious with customers if not then business doesn t work that way! Hopefully you guys will change that system

  Moto14
8 months ago
Bought a used car, so I didn t expect it to be perfect but there was a lot of stuff at was wrong and I was not told about.Alignment was off, rear shocks were completed blown out and leaking oil (expensive electronic ones), claimed 100% oil life but oil was very black and looked like it had 15k miles on it, undisclosed panel damage to the undercarriage. Panels missing from the undercarriage, a replaced front splitter when they claimed nothing was replaced/ repaired on the car. When I pointed this stuff out to them, they wanted me to bring the car back 6+ hours and have them inspect it. Just dishonest people and tried to claim that they we re already losing money on it. Would not buy from here, or at least anything used from them. You will regret it. Oh yea and they also said shipping price was included with the final price of the car and then made me pay shipping when the car arrived.

  Martin T. Muller Jr. (Big Loc')
10 months ago
DO NOT BUY ANYTHING FROM THESE THIEVES! This is the kind of place that gives used car dealers a bad me. As shady as they come. Believe the negative reviews these people are bottom of the barrel. Still waiting to get my deposit back from this place. Read the reviews and decided I didn't want to buy from them. We'll see how difficult they make it for me to recoop my deposit. Refuse to give me deposit then taunted me thru text. Low class crumbs that work here. If you buy from them you will regret it. Don't say you weren't warned.

  Dan Yacobacci
5 months ago
Overpriced and salesman runs a scam on you . I was out after he told me I couldn't use my credit union and have to finance through them . Stay away there are other places with cars like this on the east coast who do not run a scam on you . I saved 20000.00 buy shopping elsewhere

  OverRated
2 months ago
If you re reading this find a new dealership! You ll be looking for a new car after a month of owning it from here

  Tammy Drewniak
a year ago
Me and my husband bought a 2018 ZL1camaro from here Ryan was are sales man and we live in ny and we drove 3 1/2 hours to pick it up..long story short it drove funny coming home had a vibration well driving it didn t really think anything much of it because they told me they did a full inspection so I figured it was from just sitting around got it home and parked it in the garage and left it there until today.. I took it to go have it, inspected in New York State, well lo and behold, it failed inspection. They said the tires were bald and all 4 needed to be replaced and it needed a front end alignment and I have the paperwork to prove it... So I called and spoke with Ryan and he spoke with the manager and the manager said that he would replace only the two front tires.. with the cheapest tires they had on the market and I cannot buy the rears because they do not make them in that tire name brand so I would be stuck with miss paired tires..when they should be replacing all 4 seeing they are bad but wait they said they did a inspection on everything and I pacifically asked Ryan if the tires are good and he told me the tires were good.. then when I text him and told him what had happened he text me and said they must of over looked them!! Lol so my question is if you did an inspection you would have seen them so that goes to tell me there was never really an inspection! Buyers beware when buying a vehicle from this place never again will I..!!

  Richard Naugle
a year ago
Went to look at a $60k+ ZL1 cash in hand and was severely disappointed. Quite a few with bald tires (how did these pass inspection?), car I did get into wouldn't start (dead battery?) There is at least 1 or 2 cars with flat tires.. For cars in the $50k-$100k range I would have expected much better.

  Rey Ray
2 years ago
It was our first time to deal with Chev Murray dealership. I can tell you that we have no regrets. We dealt with Dennis and he was fantastic. He's the best salesman I've ever met. He's so honest and very experienced. The price of the truck we bought was reasonably priced, he gave us a fair deal with our trade in value of our truck, gave us freebies and fixed the issues of the tonneau cover. We highly recommend this dealership. The staff were very friendly as well.

  Addie
5 months ago
I will never buy a car from this place. The female salesperson I talked to on the phone was terrible. She couldn t answer any of my questions about the car I was interested in.

  Angie Toccket
2 years ago
My mom and grandfather bought their cars here.I don't live in the area anymore, but I had an issue with my muffler while I was for a few days.Not only did they do a temporary fix almost immediately, I never had to replace the muffler. I'm giving this review five years later-I brought in my mom's car for an oil change last week.I had the car another three years.Thank you, Murray Motors, not only for your prompt help with the situation, but also for saving me money on the replacement. Another service center told me twice that my muffler wasn't going to pass inspection with the fix. The second time was after the car was inspected.Now that I live a bit closer again, I'm considering you work on my car more often.

  Mike Hir-Nikolaev
2 years ago
Purchased a 2018 Ford Focus RS from Murray Motors a couple weeks ago. Great car. Loving it so far. I spoke with Ryan for sales and Nick when it came to filling out the paperwork. Both were polite and laid back. Easy to work with. Pretty standard dealership buying experience.Only thing I took a star for was a couple details about the vehicle I wish I'd had prior to purchase. First, the electric tire inflator was missing from the kit in the trunk. Second, the rear window of the vehicle had been broken and replaced. I found this out later when I noticed a noise in the rear hatch like gravel rattling around. I then found broken glass in the folds of the hatch gaskets. I also noticed a 3rd-party logo on the rear window upon closer inspection. I wasn't made aware of either of these faults before purchasing the car, so to me, that indicates a lack of knowledge about their used inventory, or intentional omission of information.That said, I bought a Ford from a Chevy dealership and neither issue overshadows that I got a good deal on a car that I love to drive.

  Choya Morrison
2 years ago
Purchased my 2010 Plum Crazy Purple Dodge Challenger R/T Hurst Edition from William. He was extremely helpful and friendly and he definitely knows cars. Smooth transaction. Everyone was super friendly and helpful. If I ever decide on an upgrade, I will be going here to make my purchase.