Dickson City Hyundai

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jamie Wright
a week ago
Do not buy a vehicle or an extended warranty period from this dealership they will not honor any warranty been dealing with a bad transmission which I made them aware of afew months after purchasing the vehicle was in for service several times now I have a useless car and a overpriced payment

  Angela Osborn
4 months ago
We were pleasantly surprised at the service received at Dickson City Hyundai!! Vinny was super fast and down to earth! Best sales guy we have ever had, wasn't pushy at all. I've never had such a quick positive experience. We weren't there all day! We were in and out so quick my toddler didn't get bored! Highly recommend Vinny if you need a car! Anthony was super great and fast also! Explained things and got through the paper work quickly and painlessly! We will definitely go back to work with Vinny every vehicle moving forward! Thanks so much guys!

  Nalla O'Dowd
2 months ago
Very good service!! Would definitely recommend! Nezir was a very big help in helping us get into a brand new car! So thankful for him to have got us into a 2024 Hyundai Elantra!

  Miranda R
a month ago
Dickson CIty Hyundai could not have made it any easier to buy a vehicle. I saw a car I liked online, decided to go down and ask a few questions, then scheduled an appointment for 2 days later. Jon was amazing! He listened to our needs and wants. He was very personable and professional. I had been putting off getting a new car as I was a new time buyer and wasn t sure what to expect, but this whole process was a breeze! Kyle was also awesome, explaining all paperwork while keeping the process as easy and user friendly as possible.Would recommend them to anyone looking for a new vehicle. They have great prices and a great staff.Thank you for everything Jon & Dickson City Hyundai Family!

  michelle burgos
a month ago
From the second my husband and I walked through the door Johnathan made us feel comfortable. Our test drive was great. Johnathan was very knowledgeable. He pointed out all of the features on the car that he must ve known was going to be the deal sealer for us. He made the car buying process a lot easier. Thank you best friend ;)

  linda rosas
2 weeks ago
Vinny was excetionally helpful and upfront! He got me into my new ride and took care of us from start to finish! Best dealer around

  Rachel Goodwin
a month ago
I love my new 2024 Hyundai Tuscon! I worked with Mike and he was very patient with me and worked hard to get me the vehicle I wanted and to get me approved! This is my first NEW vehicle and I couldn't be happier! If you're looking to get a new vehicle and worried about not getting approved, go see Mike!Thank you Dickson City Hyundai for my BRAND NEW vehicle!

  Charmaigne Santiago
4 months ago
They are wonderful here. They worked with me so I could afford my first dealership car@ 56yrs old. God Bless alwaysThey did it again. Helped me achieve another goal. I ve always wanted an SUV now I have one Thanks to Vinny & Anthony. Love you guys!!

  d behrends
2 months ago
I suprised my young children with a new Santa Cruz. I made it seem like we were picking up a coworker that was dropping his car off. The staff there were fantastic. They played along and the process moved quickly. The sales staff were wonderful with my children, and the finance department was great and moved quickly. All the while playing along with me that I was doing some paperwork for my job while we waited for my coworker. When it was time to go, I said we waited long enough and they had to go eat. We walked outside to our new vehicle. My kids could not believe it. Dickson City Hyundai even had some surprises waiting in the vehicle. It is a great vehicle, but the staff were even better. I highly recommend this place if you're in the market for a new vehicle.

  Bob Edmunds
2 months ago
Without a doubt, my worst experience ever with a dealership s service department. I was going to just let it go but they actually sent me a link to rate my service. I guess they re a glutton for punishment. Well, here goes The check engine light went on in my 2017 Tucson when I was out last Wednesday. Since I was only a few miles from the dealership and could still drive the car (mostly), I called the service department to see if I could drop it off. They said sure but it might take someone 2-3 weeks to look at it. Really? Since I ve purchased/leased a few vehicles there, I figured I would take it in and talk to the service manager. Same story - at least 2 weeks to get someone to even look at it. I guess this is how they treat returning customers. I even mentioned to the guy that we were looking to trade the car in the short term and potentially purchase a newer Tucson but it didn t change the timeline at all. At least they gave me a ride home - the only positive from this whole experience.I had to return the next day and retrieve some items from the car. They had time to move it but no time to even run a fairly simple diagnostics test. Being pretty frustrated, I wrote an email to the dealership manager. A week later, they have yet to respond - although I did receive several letters and emails with various sales/service offers. Again, really?Friday (2 days later) I retrieved the car and took it to a local garage where it was looked at and fixed THE SAME DAY for $100. Dealt with the same guy when I picked up the keys. He couldn t be bothered.Purchased a new vehicle this week - not from DC Hyundai, of course. We wouldn t even consider traveling to another Hyundai dealership if we had to take a new vehicle there to be serviced. You just lost yourself a potential sale and a repeat customer.

  Coligan House washing window cleaning
5 months ago
We needed a bigger truck so we could carry more water. Jon found us the perfect truck and helped refinance one of our other vehicle to make room for a payment that we were comfortable with. Jon, Kyle and Zach made us feel like family. Ty!

  Leo Murray
2 months ago
This dealer refused to replace four tires on my Hyundai Kona N. There s only 7,800 miles on these tires and they are worn out to the point they wouldn t pass inspection. I have two oil changes and 2 tire rotations owed to me along with 2 inspections. Just try to get an appointment; it s impossible. Hyundai should yank the franchise. I could write a book about how bad the dealership is. In 30 years, I purchased 13 new cars from various dealerships. This dealership by far is the worst one I ve ever had to deal with.

  Cindy Lester
2 months ago
Thank you Vinny Santos and the rest of the staff at Dickson city Hyundai for your amazing over the top exceptional service!!! Vinny s sales experience gave us exactly what we were looking for and satisfied all of our wants and needs from the type of car we wanted to the down payment we could afford!We have been recommending him to everyone we know!!!! Ty so much Vinny for getting us in our amazing new car! You are a rockstar! Keep up the great work

  Sarah Tressa
2 months ago
Went out on Saturday and decided to purchase a brand new car. Thank you to Vinny and Jordan for making my experience so easy. Even though I'm sure I drove Vinny nuts he was wonderful and patient! Definitely recommend using this place.

  Alvis Cudjoe
a month ago
I bought a new vehicle here three years ago and I can t complain to this day with the overall service at this place!! The customer service is top notch and I ll keep recommending them to everyone looking for a good place to car shop etc The lady with the red hair is awesome!! I think her name is Lanny, forgive me is I forgot, but that lady is keeping this place to a standard with her exceptional way of work!!

  Need Username
4 months ago
Vinny did a stellar job on finding the car that was right for me! He also showed me all the fancy features and functions that it had for me as well! I could not be happier!

  themisunderstandingofmarmo p
3 weeks ago
My salesperson Nezir was very helpful, he went above and beyond for me. He made sure I was taken care of the whole time. Great experience. It was scary at first because I didn t know what to expect but he made my experience go smoothly. I told him what I wanted and he came through for me. I recommend this place. Alot of the people I met here today were nice.

  Tamara Fiorello
7 months ago
The staff is very friendly. Our salesman is Vinny he is a great person. Kind and patient. Went over every question in detail for us. I recommend this dealership when looking for a new vehicle. So happy with our choice.

  Tarin Gordon
a month ago
Vinny is one of the BEST. He listens to what you want and keeps you within your budget without being pushy. He even followed up with questions and concerns after we purchased our car. I highly recommend him and Dickson City Hyundai

  Linda McCracken
2 weeks ago
Launi is awesome!! I had called another dealership and they had no idea what I was talking about when I told them about the warning light that came one, Launi knew exactly what was wrong. I had to drive farther but didn t mind at all. The service manager is also very nice! LOVE this service dept!!

  Chris aTkPirate
6 months ago
Despite my very bad credit, Salesmember Mike took his time and showed how much he really cares! Within a few hours I was off in a nice SUV and very affordable insurance!! If you go to this branch be sure to ask for him!

  Ruth Venturi
3 weeks ago
Love the service. I was in a bind as a caregiver with my car down having to cancel appointments. Service tech squeezed me in to get me mobile. Thankyou Nick for your help and great job. Always a great experience at Hyundai.

  Edson Lacerda
4 months ago
I wanted to express my sincere gratitude for the exceptional service I received during my recent car purchase. The entire experience, from start to finish, exceeded my expectations.First and foremost, the car deals offered were outstanding, providing me with great value for my investment. The transparency and professionalism exhibited by your salesman were truly commendable. Their expertise and guidance made the process smooth and enjoyable.Moreover, I must highlight the remarkable service department. The attention to detail and efficiency demonstrated by your service team have set a new standard for excellence. It's reassuring to know that I can rely on such a dedicated team for any future maintenance needs.Thank you Vinny Santos once again for the outstanding service, unbeatable car deals, and the expertise of your sales and service departments. I am genuinely delighted with my new car and the overall experience with your company.Best regards,Edson

  NEPAMOTORHEAD
a week ago
Absolute worst place I have dealt with. Told me a number for my trade , agreed then manipulated the numbers with sales tax . Check your contract ! I trusted them . Very suspect finance guy and manager isn t much better. Definitely go to motorworld instead .

  Marina McAninch
4 months ago
Mike down at Dickson City Hyundai is amazing he definitely hocked us up! Stop in and see him! Thank you Mike for an awesome early Christmas gift we love it!

  Rich Huffman
3 months ago
Jordan T was amazing! He was so personable and kind. He was very knowledgeable about the car. He made sure it was all set up before I drove it off the lot. Kyle drew up my paperwork and he was equally kind. I suffer from extreme anxiety and both of these gentleman made the situation so much more comfortable for me. Thank you Dickson City Hyundai for making this guy's year!

  Melissa Nanni
a month ago
First, my car sat at the dealership for approx a month waiting for an engine replacement. Less than 24 hours after picking up my car, the engine light came on. Back to the dealership where i was told my car needed the primary and secondary catalytic converters replaced. My car sat on the lot since last October waiting for parts. Once the parts arrived, it took about 2 days for the work to be completed. I just picked up the car on March 8. However, now the driver's side dome light isn't working, there's a hole in the center of the dashboard that looks like someone tried to fill with a clear epoxy and, worst of all, my back-up camera is malfunctioning!Update: I spoke with the service manager who advised that they deny that any of these issues are their fault. I was told that they could look at the problems but that the cost is mine to bear. This is the second time my car needs further repairs after leaving this dealership. I wouldn't bring a pedal bike to these people for repairs. Shoddy work and shady customer service. I'm reaching out to the Attorney General and the BBB

  Marie Hobbie
a month ago
Very happy with the whole experience. They were able to get me the car I was looking for at a great price. Chris was professional and enthusiastic about making it happen. Thank you!

  Deborah Fargo
5 months ago
10/10 got me a 24 Tucson at msrp with 0% for 60 months! I highly recommend Anthony Tooson and my sales person Jordan Tischler. Here is the car I bought

  Michael Burns
3 weeks ago
I've had my vehicle serviced three times at Dickson City Hyundai, and each appointment has been fast, easy, and efficient. Plus, the staff is always friendly and helpful, which I appreciate. Definitely recommended!