AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Debbie Faraday
2 weeks ago
Had the pleasure of having help my husband find a inverted flaring tool. I'll tell she was top notch. Very professional and happily courteous on the phone and beyond pleasant in person. She directed us with a knowledgeable insight into the correct part. Great job Auto zone Green ridge st. What a great job by the employees. They sure help take the sting out of buying parts and provided a smile to last the rest of my day.

  Pac Man
a month ago
Theres a Beautiful professional women by the name of Nicole she is straight forward knows what she's doing with the auto parts business please be respectful and patient. As you'll get treated with the most respect in return. Her and the crew will do there best to serve you right. They do go out there way to make sure you get what your asking and requiring off. Please make sure you go with the right vechile information and part you are looking for so things can be done on a timely fashion remember your not the only customer. Location of store green ridge st scranton. Keep up the good work .

  Andrew Foster
4 days ago
Needed my battery replaced, was in and out. Employees were really cool, best location in scranton.

  Matthew Mitchell
6 years ago
Decent selection, I always have to wait in line at the register. Outdoor construction work gets in the way, caution tape on stairs, and parking lot now has sections blocked off so there's limited parking spaces available. Hopefully this is all for a big improvement...

  Ashton Schelble
3 months ago
Great service friendly customer care

  Michael Bonevich
a month ago
The man that waited on me was very helpful and friendly I needed a gas cap for my car

  Matthew Strickland
2 weeks ago
April is super knowledgeable and more than willing to help with my car. Thank you

  Scott McClintock
2 months ago
Difficult time matching prices, and $5 dollar reward not available as promoted!!!

  Wayne Burge (Maxi26)
a month ago
Expertise in auto parts. Slight wait to get service at certain times. Very good service

  Mike Walter
5 months ago
Called to get a price on car part and staff was friendly and knowledgeable!!!

  Amanda Szarka
6 months ago
They are very helpful and they are also so nice here

  Alecia Lynn (Weashy)
6 years ago
Friendly and helpful staff. Quickly helped and answered my questions.Random bonus: got to see a rainbow while I was there! Haha.

  Kristin Schneider
a year ago
I went in today asking for help with the fact that my brake lights were out. I asked if they were able to check the fuse. The associate asked for my vehicle typed a little on his computer and said the computer won t let me look at anything. Instead of saying, I m sorry we can t help with checking fuses, I can sell you a fuse if that isn t it you can return it . But nothing. They had no desire to help me at all their attitude was totally dismissive

  Fran Russell
a year ago
Stopped into store on Green Ridge St today & was immediately greeted by employee Billy M. He was appropriately friendly & knowledgeable. He completed a "fix finder" on my car & clearly explained the results to me. He represented Auto Zone very well today. THANKS!

  Christina Arbogast
5 years ago
I needed a new battery, they did a battery check for free, helped me choose a new battery, clearly explained the warranty, and installed the new battery for me (for free), taking the old one, too. The price was fair compared to what I had seen elsewhere. They answered all my questions very kindly and the whole visit was 20 minutes max. I appreciate the time they took to help me out and would happily go again if I need anything else.

  Dana Lynne
2 years ago
Hands down 5 stars! I needed a brake light, and asked for help. The manager went above and beyond helping me out. He came out to my car to make sure I was purchasing the correct light bulb and then he installed it for me. He truly went above and beyond, & I appreciate his help.

  Sonja Ambro
9 months ago
Glad and very happily surprised to see women finally working the counter & in management at AutoZone! Bout time!!! "Hurrah" AutoZone, welcome to the 21st Century!

  Lee Kostik
4 years ago
Nice store, good selection, friendly employees. I bought a nice cover for my car there; the neighbor's annoying trees and ensuring sap and acorns were destroying my car's finish. This fit the bill perfectly. Nice selection of accessories, too!

  Amber Ann Casella
5 years ago
Quick stop in case of an emergency. Assistance when u need it. Only criticism is most their items u can buy online half sometimes less than half the price u'll pay in their store. But as I mentioned it's ideal for emergency situations when there's no time to wait. Always had what I was looking for, clean, friendly staff.

  May
4 weeks ago
GreT help

  Kevin Pinter
11 months ago
Great customer service. If you use the app you'll get discounts regularly.

  FalloutParadox LLC
a year ago
Autozone in PITTSTON has been the best Autozone in the area, they are consistently stocked on all items and have the best customer service (in store)Mike, holly, Sam, lil dan and big dan have been nothing but helpful 100% off the time!!

  mary jenkins
7 months ago
Good place for car needs. Experienced staff helpful.

  Alex Hamborsky
4 years ago
Multiple trips to this location with similar outcomes. Understaffed with an overcrowded store. Came once looking for a particular engine air filter but didn't have it in stock. Was kind enough to find me the next closest store with on available. Next trip was with a dead battery. After waiting my turn in line for assistance, employee immediately looked irritated that I requested a battery test. Went outside, tested the car, confirmed the battery was dead, unclipped from the battery and started walking away. I asked (to his back no less) that they do free battery installation and without breaking his stride from returning to the store said "Yeah, when we're not busy." Easy $100+ battery sale blown on the spot. I went to another auto parts store instead offering a cheaper battery with longer replacement warranty, but had to self install. Stripped the bolt on the battery terminal cable, so I returned to this store for one last chance. Asked a different associate which bolts offered in the battery aisle would fit my post (only two sizes were available) and he told me there was no way of knowing, so I bought both. Tried both sets in the parking lot, neither fit. Returned both on the spot. Went to a hardware store and received better service. I'll drive a little further for better customer service at a different auto parts store from now on.

  mark georgeff
2 years ago
Not all that good as far as knowledgeable employees I mean don't get me wrong everybody's entitled to a mistake now and then who's the worst AutoZone or Advance Auto I think it's a toss-up I don't think anybody wants to put in the time to gain the knowledge either store they act like I'm here to punch the clock you're in my way

  Mike Coolbaugh
a year ago
Unprofessional, lazy & rude. Garbage communication between employees. Wasted an hour of my time and ended up not caring at all about my issue once purchase was made. Trash customer service. Won t be returning.

  Stephen Bloom
a year ago
Darwin at AutoZone gave me the best AutoZone customer service experience I ve ever had and the bar was not low because they are always helpful and friendly, but I honestly felt like Darwin rolled out the red carpet for me.

  Dave Roberts
4 years ago
Unless you want to get ignored and wait 30+ minutes to buy one item off of their shelf, avoid this store at all costs. I keep making the mistake of coming here thinking it was a fluke and every time I stand in line forever waiting to get checked out. Idk if it's lack of staff or lack of caring but I'm going to avoid this store and just go to advance from now on

  Bonnie Bolton-kizer
2 years ago
I needed a battery for my car. I asked the 2 guys working there if they could help put a battery in. After being broken down for 1 hour and 45 minutes the guy told me there is to much depth putting it in and he was unable to help. Just lost your store 149.00 dollars.Now my car is at a garage. All I can say is thanks for nothing. I will not go back ever.

  terrible Tom oh
4 years ago
Always helpful staff, fair prices on parts. They will hook you up to a diagnosis program free and install batteries, wiper blades and perform similar services. Shade tree mechanics everywhere have them on the list for parts.