AutoZone Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  mike bostian
a month ago
Horrible service. Walked in and got stare down by 3 employees. 1 grunted, may i help you? and the other 2 melted into the back. Asked for eng air and cabin filters at counter. He wrote the numbers down for me and pointed to shelves approximately 30 away and said over there. My filter wasn t on the shelf and I definitely wasn t going to ask that guy again who was now playing on his phone, so I left.

  JC Sports Picks (JC Sports Picks)
4 months ago
My car needed to be jump started every 2nd day I didn't drive it. Not knowing if it was starter , alternator or battery I stopped in to have it checked. The employee was excellent. He came out checked the battery and that was the issue. He showed me what batteries were available for my car. I picked the battery and he immediately replaced it for me. Thank You for the easy quick visit.

  Dina Nelson
2 months ago
I walked in and was looking for antifreeze and I was helped by a guy and then I went to the register and told them what I needed it for. Then we made a change. Nelson the person on register was very helpful and friendly.

  S. Roman
3 months ago
They are awesome , for the amount of time I had to stay just to get a a check to go through and usually don't use checks but needed windshield wipers , they took care of me , so if u need a Auto zone to go to make Schuylkill Haven Autozone your store ,ty again

  Deb Weitzel
3 months ago
Was at this location 1/4/24 at 8:45 pm and the doors were locked. I could see the employees inside but they ignored me at the door.

  Debra Miller
a month ago
Good people great prices

  Charles Knoblauch
a year ago
They always seem to have the parts I need. The prices are reasonable and employees friendly. Only down side, I had to wait about 15 minutes to check out because all the employees were outside doing free checks for customers. A little annoying.

  David Martin (GnrRain)
2 years ago
Great for some things. Not for others. Definitely shop around before committing to buy. Asking for help from the employees is really hit or miss. Sometimes you can get great information that can help with a problem you have and other times you can be completely blown off. Order online when you can, you can usually get a good discount when doing so.

  Melissa Goncalves
a year ago
Seth the store manager is a awesome personExtremely knowledgeableHe even went out in rain and got all wet to replace our wiper bladesThank you Seth. And auto zone

  Mark Brooks
a year ago
Very kind and hospitable service. I would recommend this store to anyone!!!

  Brie Garcia
2 years ago
Very helpful and friendly staff. They always have what you need are willing to go above and beyond to help you out!

  Jo Farkas
2 years ago
My husband and I qent there for some sensors for our car. And the emoloyees were so helpful and and actually the one gentleman wwnt out of his way to help us figure out the issue completely. Highly satisfied

  Toni Long
4 years ago
The guys at AutoZone were great! They went above and beyond Thursday night for me. I am so appreciative for helping. I had bought a battery that was a dud and they replaced it with a new battery cause it was covered under the warranty and then carried it to the car for me. They were friendly and professional. Thanks again guys!!

  Cody Bachman
7 years ago
These guys are on the ball! I was replacing the transmission fluid line assembly in my new car. I was working on it outside of my area and after numerous different auto stores, I called this one. They ordered the part and told me it would be in later the next day. I got a call hours earlier than expected, got my part plus three other parts with some help from the super friendly staff. The next day I ordered another part and it was in hours early again. They made a return super easy for me and were always helpful and friendly. It's nice to have a store with staff who care about your projects and are always offering advice and help.

  Mammy Angie
4 years ago
Great help. I am not the most car savvy person an not only were they helpful they were patient as I explained what I needed. Great customer service team! I won't deal with any one else!

  Mike Bond
2 years ago
Get anything you need they're patient ,,busy at times , but patience with all customers great management also!!

  Holly Marczak
7 years ago
I am a craft/jewelry designer/maker and sometimes purchase items that I end up not needing. I purchased something, realized I didn't need it and wanted to return for my cash back, however, I had no receipt. I am an OCD receipt keeper for the reason above that I need to return some items. Of course w/o recpt I could only get store credit, HOWEVER, Herv was able to pull up my receipt from the day before and print it out so they had the info to input into the computer so I could get the cash back. I know it's a pretty busy store and he was sooo polite and willing to extend himself 'above & beyond' as opposed to making that annoyed sound, the eye roll, and giving an attitude that I was a burden to his valuable time. He was gracious to help me out and I appreciate it more than I could tell him. I work in the public service field myself and in a world where everyone acts annoyed, impatient and self serving.... He was an utmost pleasure to talk to! Everyone should look to Herv as an example of what 'customer service' means. Thank you Herv!!! Kudos and give him a raise.... You're lucky to have him as an employee!

  Jennifer Yeagley
3 years ago
Always helpful when im not exactly sure what i need. Prices are reasonable and they are always willing to lend you a tool to do what you need to do or do it for you if you're not quite sure. This is my go to for all my car stuff.

  Lucero Santana
a year ago
Thank you Drake H. for taking your time to help us with our headlights ! You're awesome.

  Melissa G
3 years ago
Great manager named Seth goes above and beyondVery knowledgeable .What a guy saved me big money in parts form my mechanics priceThank you Seth.

  Timothy Brian Pressley
a year ago
Great store. Guys were really cool explaining the tool I needed. Very helpful.

  Matt Donatti
a year ago
Great place to buy blinker fluid or muffler bearings. Just make sure you know the make, model, engine, transmission, and vin number of your car

  Dana L
5 years ago
Excellent service! Manager took his time to go over and explain the codes with me.He was also Very knowledgeable!!

  Herman Angel
2 years ago
staff always friendly, knowledgeable and helpful. great selection. I think prices are fare.

  Millie Hayes
5 years ago
Awesome customer service. Not only helped me figure out what battery I needed for my key fob, but replaced it as well. A+++

  Jackie Osborne
2 years ago
Terrible service!!! A bunch of men made a woman go out and pull codes and use their tools to do their jobs for them. Because it was too cold outside for them( THERE WORD'S). Unacceptable behavior can't believe it.

  Seymour Butts
6 years ago
My alternator died on my home to N.Y. and after looking on the app to see which AutoZone had the one I needed in stock I was able to make it there before the car died on me. The manager was very unreasonable, and refused to allow my fiance to pay over the phone or make the purchase online in order for me to pick the part up at that location. He told me there was nothing that he could do and that I needed the card in hand in order to pick up the part. I explained to him that I lived about 350 miles away and the only other option was for her to Wal-Mart to Wal-Mart me the cash and attempt to drive to the nearest Wal-Mart to pick up the cash(which was obviously not wise considering the fact that my alternator was no longer working and was not charging the battery)! He simply said yes if you go get the cash then we can help you. I was extremely frustrated especially considering the fact that my fiance would then also have to get my daughter up feed her breakfast and get her dressed and then drive 20 minutes away in order to send me the cash when she could have easily just paid for the part over the phone or online. I reported this to the Corporate Office and was told I would hear back from the district manager within 24 hours and now a week later I have yet to hear anything. I have always been a faithful AutoZone customer and have spent a few grand on parts in the last few years, but from now on I will just shop Rock Auto where I can pay for my parts right online and have them shipped to my house!!! That obviously wouldn't have worked in that situation at hand, but unless I need the part right then and there Ibwill go elsewhere!

  William Rowland
a year ago
always help fl and u get vetrins dscunt if ur a vet

  Brandy Schreiber
2 years ago
Staff was more then helpful. Even helped me with getting new items on vehicle.

  Dale J DeWald
5 years ago
Was able to complete my order even though all three choices weren't available. Prices slightly cheaper than the competitors.