Mr. Tire Auto Service Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Stephanie Radatti
a month ago
I made an appointment for two tires and alignment. When I arrived, I mentioned that I was involved in an accident and hoped an alignment could be done. He said they would check be let me know. I also asked if the car would pass inspection, he responded as long as the lights are not broken. I mentioned that the head light is out, but i had noticed the plug hanging and if it could be plugged back in and hopefully the headlight would come on. They did NOT plug it in. I am upset about that because the new tires I bought were placed on the front of the car and the hanging plug should have been very noticeable. Even if I had not asked for it to be plugged in, the mechanic should have just done it out of common courtesy. The accident I was involved in gave me a flat tire. I had called AAA to come out to have my car towed. The tow truck driver was able to change my tire because I didn't think I had a spare underneath my car but he knew I had a spare. .. The guy guy came out and told me they shook the front end and nothing moves so in alignment could be done. He then asked me what I wanted to do with the spare tire. I told him I wanted it placed back where it belonged. He asked me if I had the tools to do that. I responded oh maybe in the car. He asked me how I got it down, I told him I didn't ,Triple-A did. Needless to say the spare tire was not put back because they did not have the tools to do so, I just find that to be untrue and lazy. So now I have a tire rolling around in the back. It wasn't even placed on the side to avoid movement. So that is annoying, and I checked underneath the seats and the tools are indeed there. I just feel like better service could have been given as I am a female who would prefer not to deal with a dirty tire, but now I have to thanks to Mr tire. I was told that I will need two more tires for inspection and I was going to come back to Mr tire and get the same two tires I just received so they all match but because of two simple tasks that would have taken probably no more than 5 minutes could not be done for me I think I'll go somewhere else.

  Bryan Poff
5 days ago
We got a flat on the way to a softball tournament. I had to scramble to find a place to replace the tire, so I wasn't driving home on a donut. Mr. Tire not only had the tire I needed in stock, but was able to get me in and out quickly. I didn't miss any game action thanks to their speedy service.

  Christian Burggraf
2 months ago
Called them in the morning and asked them if they had any time to fix a tire with a nail in it. Without hesitation, the manager told me to bring it in when I was done with work. As soon as I arrived, he took the keys and got right to work. Unfortunately, the previous shop I used misplaced my tire lock to take off the tire to service it. They were extremely patient and offered tips to move forward with the process. Luckily, I found the tool a few minutes after leaving and he serviced the vehicle right away and got me on my way. I appreciated the customer service and calm vibes

  Lord Luca
a week ago
Went there 3 different times and every time I went I just gained another problem. Originally went for an inspection and they passed me without mentioning any of these concerns. Every time I took there advice and fixed something with my car something else pops up and have spent time and money going back there. Not anymore I m done ,hope they can be better with customers time and stop waisting it

  Joseph Matz
a month ago
Never disappointed. Great service for a reasonable price.There is a lot to know about tires, these guys seem to know it all!

  Matz Mech
3 months ago
Talk about excellent customer service!Joe, the assistant manager on duty and his technicians were very professional and knowledgeable. You can trust these guys with your vehicle.

  jesus maldonado
4 weeks ago
Second time that I go there, great service.

  Alejandro Caban
2 months ago
I took my Audi Mount and balance they told me a price and when I went to pick up my car they charged me $207.00 dollars because they supposedly changed the valves of the wheels but they never called me to tell me about that extra charge I'm not happy with that

  Dan Downing
a month ago
Staff is always helpful. Prices reasonable. Service quick. We have been customers for years.

  Bryanna Wetherell
3 months ago
Great experience overall - staff were incredibly nice and helped me out on a holiday! Would recommend coming here!

  Alan Burggraf
11 months ago
Took in on Sunday and tires had to be ordered which was no problem. On Monday at about 4 pm, I called for an update. Was told car had been ready for hours and that I was called and told car was done. I was never contacted and did not speak with anyone until I called them.

  marilu duran garcia
2 months ago
They treated me courteously and quickly despite not having an appointment. Very professional

  Alison Paules-Rettew
8 months ago
Very disappointed in the lack of communication. Made an appointment last week for an inspection and new tires. Arrived the day of to be told they no longer have staff to do inspections. This should have been communicated at time of appointment as this is highly inconvenient for customers who take off work and make arrangements for a service that cannot be provided and can take some time to be rescheduled elsewhere.

  Leo Canova
9 months ago
Called them 1 hr before close to see if they could look at it. Nick said bring it on in. He was so accommodating and polite. He found it to be a valve stem and replaced it right away. Nick was great. Excellent customer service.

  Tyler Shappell
4 months ago
This place is brutal. Waited over 2 hours for an oil change that I was told I don t/can t make an appointment . Also cost $150 for the oil change.

  buildmorefarms100
a year ago
My girlfriend and I had a flat tire out of the blue, I tried to patch it but it was still leaking. I called Mr Tire, spoke with Jerry, he was extremely professional and nice and said he would try to fit us in, even though they were very busy. We dropped the car off and in less than an hour and 10 minutes we heard from them the tire was fixed. Kevin and Jerry did an amazing job, they were very pleasant very kind and did not charge us to plug the tire. I will be coming back here to buy tires for our car in the future The service was the best I've ever seen anywhere! Thank you!!

  Adam Alley
a year ago
Bought 4 new tires at the George street reading location . After a month one tire went flat and was brought in 2 times and they said their wasn't a problem each time. At the end they said that they just sell tires and don't care what happens later and would rather sell me another tire then help me file warranty claim. don't bother with this customer service number. They told me i should go somewhere else if i want good service.

  Tina Winder
a year ago
The Manager at Mr Tire is not a people person hw is very rude. I went to ask him few questions regarding my car. He was short with me..I will never go there again. This was my 2nd time dealing with him. Poor customer service.

  Kelly Haines
a year ago
My experience with Mr. Tire was extremely positive. I was having a slow leak in my tire and they were able to fit me right into their schedule. They were kind and professional and got my tire fixed quickly. I would highly recommend them!

  Robin Nguyen
a year ago
I used to like this place and always had good service but last week I had a slow leak in a tire. I stopped in hoping they could fix it. Understandably they couldn't fix it then so the guy told me to leave it there and they will get to it. I said I couldn't just leave it right then and there. I asked for an appointment for this week so I could wait for it. He said that was ridiculous he's open all weekend just drop it off and they will get to it when they get to it. That didn't work for me so again I asked for an appointment. He said no way. Not for such a small issue. So over the weekend I made an appointment online at Pep Boys and this morning it was fixed with no problem....so easy.

  Hunter Aurand
a year ago
Took my car in for an oil change an inspection. The technician called me and told me I needed brakes, rotors, and two rear tires because the wires were starting to show on the inside of the tires. I continued and asked for a quote for all the work . The technician quoted me just little over $1200 for everything. Then which at that point I declined the service . Got back to my car and checked the tires which were not showing wires at all. Nor do my breaks squeal or my rotor need changed . I honestly wouldn t have minded to change all those things considering they may need to be changed soon anyway . The price is what really astonished me . I will not be returning .

  Christy Kowalski
3 years ago
I was at Mr Tire on Saturday and even though they seemed pretty busy, the man up front was patient enough to explain to me what was wrong with my vehicle which is not normal! I really appreciate this because no one usually does this. They all were wearing masks and I felt super comfortable with them working on my car. Would definitely recommend this place to everybody!!!!! Good quality service!!!! I left with a smile on my face!

  Jamie Whitworth
4 years ago
I had a great experience here. I made an appointment online and chose the tires I wanted. When I went in, they didn't have four of them, so they bumped me up to the tire above it in price/quality for free. The service was quick, and I was in and out of there with four tires and a state inspection. When I had a blowout after barely a year, I forgot I had purchased road hazard and brought my car here just because of the great service I remembered getting. They told me about my coverage, and it knocked nearly $100 off my bill. Will never go anywhere else for tires!

  Shawn Borelli
5 years ago
I love taking our cars to Mr. Tire. I've been going there for years and have had 3 cars serviced by them over the past 6 years. Everything from simple oil changes, to tire replacements, not to mention their LIFETIME REPLACEMENT warranty on brakes!!! Just had my brakes and rotors replaced last month. Great place and the guys at the counter are super cool. Made fresh coffee for me last time I was in and always give me great recommendations on all my vehicles.

  Brett Jackson
a year ago
Great service! Had a tire issue on a Saturday morning while out of town for a baseball tournament. They fixed it quickly and for free! Very friendly as well! Would recommend highly to anyone!

  Myeshia Blessing
a year ago
Noticed there was a nail in my tire, was recommended by a family member to Mr.Tire. Gave them a call and spoke with Kev told me to bring it right over. Quick and reasonable. Will be returning!

  Aide Arana
6 years ago
Fantastic reliable garage. Took the extra mile to make sure my car was perfect before coming back to me. Kevin the manger is really helpful he didn't try to rip me off when other garages did. His tech Juan is friendly & takes pride in his work , he did 4 tires when I was in a rush got me in an out in no time. I can say it is First class service! Highly recommend their tire service an alignment.

  Missi Miller
4 years ago
We have been having our vehicles serviced here for several years, from oil changes & inspections to tires, brakes and more. We tried out a local shop about a mile away, thinking we'd support a small family business, but quickly realized the experience wasn't what we get at Mr. Tire. Sam is always friendly, knowledgeable & extremely helpful regardless of if we have an appointment or an emergency - and always makes a point of trying to help us get the best possible prices. I have & will continue to bring vehicles here & recommend my family & friends to do the same. It's not often that the customer service is better & more personal at a "corporate" shop, Sam & his team are definitely the exception!

  Cora Dixon
9 months ago
Employees are helpful and curtious. Reasonable prices and the mechanic Bob is very helpful and gets the job done and knows his stuff.

  Jennifer Ross
4 years ago
I recently moved back from NC and the headache of finding a good trustworthy place to care for my car was not something I was looking forward too. I needed new tires and came to Mr. Tire. Great experience with service and time, now I have all my car needs taken care of with then. Great help with any questions I have as well as timely appts Great job guys!