Exeter Automotive

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Maryann Johnson
2 months ago
We ve been going to Exeter Automotive for over 20 years and have never been disappointed! Today, I just dropped in (no appointment) and had a brake light replaced in five minutes! Thank you to all of the polite and professional people at Exeter Automotive! You made my day!

  Kelly Dolnack
6 months ago
My brother recommended Exeter Automotive when I moved to this area. They provide great customer service, reasonably priced, and honest about what you really need fixed on your car. They don t pressure you to have work done that you don t need. I will never go anywhere else.Services: Tires, Vehicle Inspection, Auto battery maintenance, Battery, Oil changeServices: Tires, Vehicle Inspection, Auto battery maintenance, Battery, Oil change

  Donald Fregede (dtown8532)
5 months ago
My wife trusted you with her cars for almost two decades. But, Shane refused to call us back regarding issues we had with her car. We called twice about it and it was never returned. It has absolutely nothing to do with owing a bill or anything like that. We have no faith in this business.

  Mary Beth
a year ago
We really appreciate this place. After taking our van to the Honda autobody shop 3 times for transmission concerns, they told us nothing was wrong. We thought we were crazy. We decided to take it here for inspection (did not mention the concerns) and they immediately called us back and asked if we were having transmission issues because they had found the problem right away...burnt transmission fluid. We never had an issue again.Since then they have been our go-to. They have always been quick and affordable.Services: General repairs & maintenance, Vehicle Inspection, Brakes, Oil change

  Kitreh
8 months ago
Tracked my mileage when I dropped my car off in their parking lot for ABS light. They claim they drove it around for hours and couldn t find anything wrong with it. Stuck me with a huge labor fee. Mileage was the same when I picked my car up. Rude staff as well.Services: Auto brake repair, Brakes, Auto brake replacementServices: Auto brake repair, Brakes, Auto brake replacement

  Robert freese
a year ago
Been going here for auto service with both my truck and my wifes suv for about 5 years now for inspection and emissions and for repairs when things break. Never had a bad experience. They let you know what's going on while the vehicle is being repaired. Always nice. I've never once felt like I was being ripped off. I highly recommendServices: Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Auto brake repair, Vehicle Inspection, Brakes, Auto emissions testing, Vehicle safety inspection, Auto brake replacementServices: Steering & suspension repair, Auto water leak repair, General repairs & maintenance, Auto brake repair, Vehicle Inspection, Brakes, Auto emissions testing, Vehicle safety inspection, Auto brake replacement

  Geoff Miner
6 years ago
I have been looking for a reliable shop for my cars for a couple of years. Gave Exeter Automotive a try simply because they are so close to my home that I just moved into. Was impressed from the moment I made the appointment all the way to the end. The facility is neat and clean. The staff is friendly and knowledgeable. Most importantly, they are fair, honest, and have the customer's best interest in mind. This is the only place I will take my vehicles from now on.

  Robert Dufner
8 years ago
Trust, confidence and friendly customer service is why I continue to take my cars to Exeter Automotive even after moving 10 miles away last year. There are dozens of car repair businesses closer, but with EA l am confident that my car will be safe and reliable when I turn the key. I also trust that the price will be fair for the work done, with no padding. Finally, Ross & Dave accommodate my travel by servicing my car promptly at the appointment time, keeping my wait time to only what is necessary. That's good customer service.

  Jeanne Runkle
6 years ago
Quick, reliable serviceI went here on the recommendation from the owner of a local auto parts store. I'd had the car worked on elsewhere (with questionable, very expensive results) and was contemplating doing some of my own work. I went to Exeter and they took care of me! On time, on budget. They're all friendly and helpful. Their waiting area is small but clean and well kept. I could likely get an oil change/tire rotation for a little cheaper at a chain store, but I like to support local business and these guys are great!

  Lauren Parsons
3 years ago
Took my car here for an inspection. Staff is friendly and they were pretty quick too! Only 4 stars because they quoted $900 for repairs that I could have had done elsewhere for $600, but ultimately did at home for less than $300. However, inspection/emissions pricing was very reasonable.

  Joanna Lenhart
2 years ago
Worst customer service EVER. Needed inspection stickers put back on after windshield replacement, took a week and half to book first appt., Then I had to reschedule due to contracting covid and they made me wait ANOTHER 2 weeks for the next appt. You get 5 days to put your stickers back on legally and they didn't care one bit about trying to accommodate the time frame. I called another shop and they put them back on same day. Never going back there.

  Jodi Keyes
3 years ago
Exeter Automotive is a great place to get your car fixed. I had my car towed in and drove it home the next day The service technician explained every thing my car needed and what they did for me. Very courteous and professional.

  Jim Fiorini
7 years ago
Love these guys. Just moved to the area in October and chose them because of their online reviews.We have 4 vehicles and I have had service performed on all of them. They are fair, prompt, polite and do top shelf work while keeping our budget in mind. Tires were right in line with the "super discount" tire shops and the service was better.Not a single complaint. I recommend them very highly for anything you need.

  Melinda Deamer
9 months ago
Great Service!!! Friendly and very professional. My car is done right the first time around and no issues.!

  nghy123
8 years ago
Exeter Automotive inspected and serviced our cars, a Chrysler 300M and a Mercury Marquis. They are competent and thorough. They make and keep appointments. The shop is very clean and well equipped. I needed some small replacement parts for the Chrysler (now 14 years old) which they located and installed. I recommend them.

  Jaimee Halstead
5 years ago
"Quick Service, Friendly, Helpful, and Fair Pricing."My driver's side window fell down and never came back up. I called other places, none would help that same day. They were too busy, couldn't fit me in etc. I called Exeter Auto, dropped the car off, diagnosed it, got parts and fixed all the same day. Yet they were very busy... they fit me in. So awesome. Thanks again!

  Joan Massaro
3 years ago
This place rips woman off. I went in for an inspection. When being inspected they found my top radiator hose was swollen and needed replacement. They said $150.00. I replaced the hose myself along time ago. I took a look at it and told them no way 150. I'll do it myself. I went to auto zone pd 9 bucks and it took 5 minutes to put in. They also said they needed my car there most of the day. I was annoyed for sure.

  christopher hall
5 years ago
I went here with power steering issues. They quoted me $550 to change out a power steering line with a second line that may also need replacing. This seemed extremely high so I asked them to not do the work. When I went to pick up the car they charged me $61 for diagnosing the issue. The guy who took my money was extremely rude like he was personally offended that I thought their price was outrageous. I took my vehicle to another mechanic who fixed the problem for $169. Not sure why they were trying to gouge me but BECAREFUL with these crooks.

  Michael Maniscalco
2 years ago
BEWARE PRICE GOUGERS...They said that my vehicle needed a transmission and driveshaft. First price given was 3000 then when I was about to give them half to start work they go oh we messed up its going to cost 6700 now it's a different type of transmission so I didn't get car fixed there took it to horizon auto got it fixed for 3000 and turns out driveshaft was fine. Talk about gouging

  kyle kemp
4 years ago
They did an $1,100.00 break job on a 17 year old beater station wagon with 124,000 miles with out first informing me of the price. When I picked it up they then informed me that the car would not pass inspection because the state is going back to including body work as part of the state inspection. Well, an estimate on the body work now needed was $1,500.00!! So, to pass inspection I will have had to spend $2,600.00 on a now 18YO beater car which, had I know about the body work thing before deciding to go ahead with the break work, i most likely would have junked the beast. I returned to discuss this with them. The mechanic came out to the parking lot and apologized for the oversight, but it was too late by then.

  Susan Dow
2 months ago
Excellant service as always!! Fast friendly and efficient service

  Melissa Kretz
5 years ago
Poor customer service & communication sucks. After being a loyal customer since the beginning, will no longer be using this shop. And shame on you for thinking this is a big joke when we tried to address the issues (on more than one occasion). We are a 5 vehicle household and so happy to make a change.

  Brian
7 years ago
Dave runs an excellent garage with the best customer service in Berks county. Prices are more than fair. The only place I take my car to when I don't do the work myself.

  Heather Quay
4 years ago
Honest, reliable repair shop! We have been taking our vehicles there for years! They get our services needed done in a timely matter and I wouldn't trust taking our vehicles anywhere else!

  Anthony Maiorana
a year ago
Walked in today to get my wife's tire plugged, "Sorry, we're booked for the rest of this week and all of next week" Glad I was turned away, I'll never consider going there again for a simple repair!

  Deborah Sheidan
9 months ago
Good, so great. Had problem, and they were so good and fast to handle it. Great job

  Keith Hafer
4 years ago
Great service. Never had a problem with oil change or carwash. And they have discounts at certain times of day.

  Bob Pendi
7 years ago
Took my 2003 Corvette ZO6 there to have it tuned. I am very satisfied with the results, runs like a ZO6 should.

  Victor Tsimpinos
2 years ago
Top-op-the-line talent, promptness of services and updates of maintenence status. Owners should be proud of their accomplishment!

  Janice Reynolds
4 years ago
I always take my car here. They are great. Love them.