Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Sean M
a month ago
Had a great experience getting the spark plugs in my sedan replaced. The folks at Pons were able to get me in the morning after I called, and they did a great job for an agreeable price. Communicative and knowledgeable mechanics that I will return to for my future auto service needs.
Joe Welch, Jr.
3 months ago
Pons is like having a friendly small town shop in the middle of the city. Unfortunately my car was totaled in the middle of the night - rear ended on Beechwood. Lenny, the tow truck operator, checked on my car for the next several hours so he could tell me what happened. He was incredibly friendly and informative - I would've been in the dark if it wasn't for him. I had 24/7 access to my car while it was at Pons. Incredibly great experience and I couldn't give a better review.
Bernie DePalma
4 months ago
A big five star! I recently purchased a car off the Pons team, They were off The charts in not only helping to get financing getting the car, spic and span and ready to roll. All the boys down the shop are super helpful very knowledgeable , and very trustworthy. I would recommend them to everybody and feel quite comfortable with that. For all your Auto needs, it s Pons.!
Kevin Coppler
2 months ago
Highly recommend for any car service. Extremely knowledgeable and fast service. Also loved that he kept me updated from the second he started to work on my vehicle in the morning and throughout the day with videos and pictures to my cell of all work being done. If you re reading this then just go here. You will be very happy that you did.
john calio
4 months ago
My work car broke down and i had no clue what i was going to do. Didnt really have the money for a new transmission. Spoke with Justin and he recommended a salvage yard. He was right they had it and was able to deliver to his shop. He got me in and out in 2 days. Totally recommend for any and all auto services and repair
Rylee Haught
4 months ago
Pon s was SO helpful and got me in and out in time to go home for Christmas. I also was sick so their help coming to get my car and jump it was such a lifesaver. They answered all my questions with patience & called to check in when they found things wrong and gave me prices each time. I felt they were transparent, proactive, and friendly. Will definitely come back with repair needs and recommend to all my friends in Greenfield. I hope everyone at Pon s have happy holidays because you definitely helped mine! <3
Veronica Nashed
6 months ago
Justin and his team were absolutely phenomenal! I was going in for my yearly car inspection and had some suspicions about my car but ignored them just because it was my first time going to them. Not only did he quickly call me and notifying me of the issues but his prices for everything were the cheapest compared to other auto service in the Pittsburgh area. Moving here from New York is definitely different and it was hard to trust someone very quickly. Justin and his team assured me of everything and they finished everything in a matter of 3 hours. I finally found someone I can trust in Pittsburgh. Dont hesitate bringing your car here, just do it.
Richie jacko
a month ago
I would highly recommend to anyone! They do great work I ve used pons auto multiple times and never have a complaint about anything they do!
Carter Carles
2 years ago
Chris is amazing!! I needed body work done to my car and was on a 5 day time crunch due to moving out of the state. He took my car in and got it done in 2 days!! AND it looks absolutely phenomenal. I highly suggest coming here for any of your auto needs. You will not leave disappointed. Chris, thank you for accommodating to my needs and leaving me with a positive experience.
Joseph Chen
7 months ago
This was my first time using Pons after my car unexpectedly broke down on the road during a really stressful time of the year, and they helped get a tow truck and fix my car's broken axle at a very reasonable price and even threw in an oil change for free! I will continue to use Pons, they are great!Edit on 9/11/2023: They continue to provide really great, honest, and efficient work. Their pricing is all laid out fair and square and they do an amazing job on every part. Cannot recommend this place enough!Services: Air & cabin filter replacement, Tires, General repairs & maintenance, Auto brake repair, Tire rotations, Oil change
Zacherylee1
3 months ago
Great people, top notch work, very polite, respectful and understanding. They work with you and listen to you and do great work at a fair price. I highly recommend.
Ciara Freeman
10 months ago
A different place told me I needed a new AC so I originally brought it here to get it replaced with a used compressor for a fraction of the price (which was already a great deal). However, Pons realized the car just needed a faulty wire fixed and saved me from having to pay for a new compressor. Most honest and helpful shop with the best prices! I ve been to Pons before this experience and from now on will only bring my car here!Service: General repairs & maintenance
Melissa Harding
5 months ago
This is the only place that I will trust with my car. They are honest and fair and they have saved me from having unnecessary work done on several occasions. I don't normally leave reviews for things, but this place deserves all of these stars for sure!
deepa mathew
3 months ago
Just had my oil changed, and tires rotated at Pons. They were extremely nice and had my car fixed up real fast.
Taylor Marcoly
a year ago
I am seriously impressed with amazing people (especially Justin) at this shop. Not only were they able to get me in quickly and get my car back within 2 days, but they sent pictures along the way of the maintenance and explained what they were doing. The price was extremely fair and the work amazing. I will be back!Services: Tires, General repairs & maintenance, Tire rotations, Brakes, Wiper blade installation, Auto maintenance, Oil changeServices: Tires, General repairs & maintenance, Tire rotations, Brakes, Wiper blade installation, Auto maintenance, Oil change
Mike Mcmaster
2 years ago
Justin and Josh at pons auto service are top notch, they replaced the rear differential on my 300 and without asking made it look newer than the car. They go above and beyond for their customers. Couldn't ask for better knowledgeable mechanics that actually care about their customers
Karen Cieleska
8 months ago
After receiving an estimate from my dealership regarding a number of needed repairs, the folks at Pons provided an estimate hundreds of dollars under and also eventually determined that one of the repairs was not necessary. I appreciate their honesty and will definitely be using them again! Thanks guys!Services: General repairs & maintenance, BrakesServices: General repairs & maintenance, Brakes
brahim mardy
3 weeks ago
Very professional and welcoming. They were able to identify and fix the issue in a short period of time . I would highly recommend this shop.
Graham M
10 months ago
Was in Pittsburgh for the birth of my daughter, and I quickly realized my brakes couldn't take the hills. I called around until I got to Pons Auto service, where the minute I pulled in, Justin (I believe was his name) came up and took the car in to replace the brake pads. It was done within 10 minutes. Justin, Josh, and their other member of the team were fast, nice, and great with the vehicle. If I lived closer, this would be my shop to do all my repairs. Can't say enough how awesome this experience was. Definitely recommend and will return if ever in Pittsburgh, and my car needs work.
Jess
11 months ago
My boyfriend exclusively takes his car here and always has great things to say about them. I m less trusting of new mechanics than he is having had some bad experiences with one off shops, but I ve been to Pons several times now with a variety of issues and have had consistently great experiences. The guys here are knowledgeable, fast, trustworthy, fair, and do great work. These kind of shops are rare in Pgh, particularly if you re a woman. Highly recommended!
S. Carter
a year ago
We had a great experience with Pons Auto! They were quick to get my vehicle in, diagnose the issue & get back to me with a reasonable quote. Replaced ignition coils, did a tune up, & had my car back to me all in one day. They were also able to help when my partner's brakes went out the same day. Personable, communicative, and just great people. Can't recommend them enough!Service: General repairs & maintenance
Shawn Patton
a year ago
I've been going to Pon's for 20 years now and it is amazingly convenient to have a car place that you trust implicitly. I started going there with my 1994 Ford Taurus and now take my 2009 Honda Fit there. They're capable, polite, and reasonably priced. They'll also have frank conversations about your vehicle and propose different solutions as it gets up in age. We've also had body work done there at their adjacent facility on our Subaru. Great place!
Kari Andersen
11 months ago
The guys at Pons totally saved me when I was in a lurch. I was in town for travel and desperately looking for car help and they not only took my car immediately but also diagnosed and fixed the problem fully, so I had no trouble driving 6 hours home the next day. They were considerate and communicative throughout the process. Would recommend
Lauren Fowler
a year ago
After going to a big chain store for my PA inspection it was discovered my car had an engine oil leak, needed new motors mounts and a few easier fixes, but their quote was ridiculously high. I called around and eventually talked to Justin at Pons. He was able to talk me through a quick quote and assure me the parts I needed weren't as expensive as this other place claimed. Once he got my car he gave me a more comprehensive quote and determined I didn't even need as many things fixed either. The turn around time for the work he did was much faster than expected. I really appreciated his prompt communication, honesty, expertise and customer service. I was happier supporting a local, family owned business where it's clear they care about their costumers and I wouldn't hesitate to come back if my car needs more work in the future.
Donna F
2 years ago
I rarely write reviews, but after experiencing such a job well done from Pons Auto Service, I won t hesitate. This shop provided an above and beyond service when we needed it the most. Justin and Josh are life savers. We were on our way to Pittsburgh from NJ when our car s exhaust pipe had a problem. They accommodated us first thing the next morning which was a great help so we can take our daughter to her urgent medical care later that day. Special thanks to Justin for providing such an excellent service. He truly cares for his customers. Please don t hesitate to come to this shop for an honest and caring service. Thank you so much Justin and Josh.Service: Auto exhaust system repair
Jim
a year ago
Had to bring my 2009 Jeep to get the power steering fixed. Amazing place great customer service. They were amazing having to deal with my car warranty company. And parts issues but amazing group of guys.Service: Steering & suspension repairService: Steering & suspension repair
Tina Gingerich
a year ago
I purchased a Subaru forrester from this company for my son. They maintained the vehicle extremely well and were nothing but courteous and super helpful. They went above and beyond any other experience I've had with any body shop. I highly recommend doing business with them if the opportunity ever arises. Thank you Justin for all your kindness and honesty.
Katie Kalish
a month ago
Such an amazing crew! Very professional and talented mechanics! I highly recommend!
Evan Rabinowitz
a year ago
When I came in, I was very worried that I would have to spend a fortune after having my second break issue in less than 6 months. Almost immediately they knew exactly what the problem was, how to fix it, and what was missed the last time I took my car in (at a different place). Justin explained to me exactly what was going on in terms I could understand and got the work done the very same day only a few hours later. And to cap it all off, the price was very reasonable.Service: Brakes
John Laslo
8 months ago
Really great service. They took care of all the problems that I knew that I had. They also referred me back to the car manufacturer to have an EPA warranty issue resolved which will save me a significant amount of money.Services: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change