North Side Auto Services

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Matthew Snleick
a month ago
I had a car emergency while close to the rivers casino.This was the closest garage and upon arriving, I was greeted and helped immediately.Quick easy efficient and incredibly friendly.This place is amazing in a time of need.

  Mehak Laharwal
6 months ago
I initially went to my Mazda dealership for car service and state inspection. They called me to say my driving side tail light was chipped and would cost 800 dollars and then they can clear my car. I said no and asked them not to do the state inspection. However they did an emissions check.Then I brought the car to north side auto based on their google reviews.At first glance they seemed like two very sweet elderly gentlemen and said what a shame, they would have put a tape on it and cleared my car as the chipped off light was only a small break. So I asked them if they would do the inspection now.They said not without replacing the tail light now as the dealership may have reported it to Harrisburg.Then I asked them to replace the tail light and they said they would call me with the estimate after checking at different places or a parts shop.I was very grateful. They asked me how much the dealership charged and I honestly told them.They call me a day or so later saying they will do it for 500 dollars plus tax and then do the state inspection also.I ended up asking in Mazda Facebook group - ordered the part for 100 dollars on Amazon and fixed it myself.Then I called them for state inspection and they were very rude, refused and asked me to take it back to the place where they did emissions check. I don t know if this is a rule but initially they had agreed to do the state inspection. Now I guess when they were not able to make enough money off me, refused and hung up when I tried to ask why they had agreed earlier and if this was a rule.Overall, for their unprofessionalism and the way they dealt with me over the phone, I am leaving them a 1 star review.

  Jared Schaut
11 months ago
My brakes were quickly becoming a liability to myself and society. Most places I called were booked out for months or were extremely pricey. Was eventually recommended to this shop. Called here at the end of their business hours and they told me to bring my car in the very next day to do a complete brake repair and inspection. They also replaced a broken sway bar in my car after noticing it, without a big upcharge. The prices were extremely fair and they were upfront with their estimates on the phone. Super happy with how easy the entire process was and will be returning any time my car needs work.

  Cassandra Hoebbel
9 months ago
What a breath of fresh air! I relocated to Pittsburgh several years ago and have had nothing but trouble with servicing my vehicle. Forget about your miserable dealer or worse, yet, Pep Boys, if you want honest, respectful, and prompt service. Not to mention the character of this garage! Two brothers, semi-retired, have been in business there for 50 years. Hurry before they fully retire!

  thomas burrows
8 months ago
Affordable personalized care. These guys aren t going to nickel and dime you or try to talk you into buying a bunch you don t need. They ll get you back on the road as fast and as cheap as anyone around and they ll be honest in the process.

  Mike Persak
a year ago
Most honest mechanics I ve ever dealt with. They didn t charge me extra, but still made little, easy fixes around my car that they noticed while fixing the main issue. Could have easily turned me away with my problem but promised to take a look, and they did right by me. Honest, dependable people as long as you re honest with them too. Would recommend to anyone.

  Kate Vander Plaats
7 years ago
These guys are fantastic! I had never heard of their shop until my car started going crazy and I needed it fixed close by. Someone told me they were honest and I know that can be hard to find with mechanics. I called them at about 3:00 on a Friday afternoon and they were about to close up early but told me to come anyway. I drove over and they fixed it for me right there. They ordered and installed a new part in about 45 minutes. They let me use a new part the whole weekend so that I could have my car and told me not to pay but to come back the next week because they were going to try to find me a deal on a used part. I went in the next week and they said they would keep trying to find me a used part if I wanted one but I decided to stay with the new part. Then they gave me a deal on the new part and discounted the whole thing. I've never had a mechanic let me use a $150 part, try to find me a used deal and then not have me pay until 4 days later. Such good guys that go out of their way for you. I will definitely go back. I'm so happy they're so close by!!!

  Matthew Kemmer
a year ago
I ve been coming to North Side Auto Services for years and every time is a great experience. You can tell their management team has gone the extra mile to think of everything the customer hates about vehicle maintenance and taken steps to improve it. Excellent service and a great experience.

  Lexie S
a year ago
My back left light was busted and I already had a replacement light, so I just needed someone to install it for me since I don't know anything about cars. I was so emotionally drained from being turned away by multiple chains (they refused to use the light I already had), so I came here and the owner did it in 10 mins. I am so appreciative because I didn't have an appointment or anything and it was the evening before a holiday weekend. Thank you so much for helping me!!

  Candice Barnett
6 years ago
Joe and his team are really good at getting work done right and quick. Whenever I talk to anyone at the shop I feel like I'm talking to a neighbor. These guys are super friendly and honest. My review is not based on receiving any discounts or special perks. I've taken my car here twice. Once for struts and inspection February 2017. Most recently February 2018 for inspection, routers, brakes, oil change, and strut bolt replacement because of a pothole. I will be bringing my car back for future maintenance.

  Floating Duck
a year ago
BEST Mechanics! Friendly Experts who will make sure that you vehicle is Safe. Prices and fees are Normal - Not high, not low.

  Sean Williamson
2 years ago
Joe and Bill are great! Honest mechanics you can trust to take good care of your vehicle at a fair price.

  Chuckchaw
a year ago
Bad customer service. Talks down to you like you re a criminal if he doesn t understand your reasoning for doing things.

  Itellia Dean
a year ago
Always quote prices before servicing car. The do excellent work.

  Kristen Rowlette
a year ago
ALWAYS quick, courteous and knowledgeable. Cost is more than fair.

  Russ Syratton
3 years ago
Use these 2 for both my vehicles knowledgeable and fair on prices .super nice guys.

  Will Koz
4 years ago
Super nice guys, extremely caring and knowledgeable. I've taken all my vehicles here!

  David Kosy
6 years ago
I had my Ford inspected here. Friendly, timely, and available. I'll definitely be back.

  David Shelly
4 years ago
These guys are honest. They know their stuff! I've been dealing with them for YEARS

  Debbie Kapisak
3 years ago
Greatest People you could ever know!! Awesome auto shop!

  Sean Sullivan
6 years ago
Fantastic experience. Honest guys trying to do a great job. Highly recommend.

  Paul Weaver
3 years ago
Super nice people affordable great service would highly recommend

  John Hlusko
3 years ago
Quick, easy, painless. Mechanics knowledgeable. Great experience all around.

  Aunt Helen
5 years ago
They have had all my cars, I don't go to anyone else. They are family!!!!

  Sidney Snobgrass
9 months ago
Fast and friendly service...no BS...straight shooters...

  Linda Johnson
2 years ago
Highly recommended. They do high standard work.

  Bill Hurst
6 years ago
Great shop owned by brothers vertical fair and do great work

  Julie Minton
9 months ago
Love these guys Literally!!!

  James Perry
5 years ago
Great customer service - transparent & fair prices

  stephanie russo
5 years ago
Excellent, honest mechanics- highly recommend