NAPA Auto Parts - Jack's Auto Parts Etna

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Brian Saghy
3 years ago
I had a great experience buying a battery here the day before a big road trip to Vermont. Due to Vermont's strict quarantine requirements during the pandemic, I'm not supposed to be indoors running errands and such. I called to ask if I could do a curbside pickup, install the battery myself in the parking lot, and they were more than happy to bring the battery outside, so I made the order online.Within minutes, I got a call from them that unfortunately the battery I picked was out of stock and normally wouldn't be in until the next day. However, he knew that I was leaving the next morning (today) and sent up an employee to another store to pick up the battery for me. Left it outside for me to install, and picked up my old battery and refunded my core charge all without having to step inside. This was all around their closing time, mind you, so they could have easily said "sorry, no" but surprisingly just went out of their way to make everything work.Thanks!

  Tommy Grubbs
2 years ago
Tried to inquire about a hub assembly and was told can t help you on that one and then hung up on. I called Orielly and Advance who both had them, but I like that napa and have been going for years. I m willing to bet they could in fact find what I was looking for. Oh well. I guess I ll spend 400+ dollars at oriellys. Really good store otherwise.

  Denis G. Cowles (Frodo Baggins)
3 years ago
It's a local NAPA Auto Parts Store.What else can I say, great service, willing to order what you need, I've also been going here for years for a very good reason. I wrote about it above.

  John Brown
2 years ago
Dean ,Dane and the whole crew is very knowledgeable especially on my medium duty vehicles. They have a large inventory and quick delivery

  Patrick Mahoney
5 years ago
Don t shop at Napa. They are all separately owned and their systems aren t linked. If you have to return something you have to return it to the Napa you bought it at. I happen to buy something on the interstate in the middle of Virginia and now can t return it. Also they can t look up things that you bought at another nappas.

  Maret Bernard
a year ago
Went to buy a better for my keep compass and they sold me the wrong battery. Is that not their specialty??

  Sevie Vader5-9 Pey
4 years ago
Terry was very helpful and nice. He has a lot of experience you can tell. Will be back again.

  Cathy Radmanich
4 years ago
Counter help was so slow. Most times they have to order what I need. Almost better to just order on-line.

  John berckbickler
3 years ago
I went there to get front brake pads, got them , no problems.

  Shawn Koschik
5 years ago
Helpful and friendly staff. Great auto parts store.

  Thomas Robson
2 years ago
Very friendly and helpful. Have what I need in stock

  Bertisevil666
4 years ago
Most knowledgeable parts guys I've ever done business with.

  todd horst
5 years ago
Nothing quite like an old Auto parts store. These guys knew what they had

  Dean Jameson Sr
6 years ago
I would give it 5 stars but some of the prices I think are high

  gregory lee
5 years ago
Very good

  Christine Fraser
4 years ago
Dont waste your time.

  wil Tyler
4 years ago
Very good help

  Jamal Hunter
4 years ago
Great!!!