Midas

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Missy Hoyt
3 months ago
I had driven my car three times since I had my tire replaced here before my tire blew out. It happened when I started going 50mph on the highway. I drove to the nearest exit and got myself a tow (they didn t help with that, once towed they didn t look at it wit next day). I was on the phone with someone who told me that, since it had only been a week, they cover it under warranty. I received a call in the following morning. Someone called to tell me I have to drop another $228 on one of their bum tires.I would not drop my money on their services. I went to my family s mechanic for an actual tire change. They informed me that the tire they put on was years old and subject to weathering when not in use. I have the DOT and everything to prove it.I have not been able to keep contact with Midas as they have not contacted me back. I m trying to get a refund since that s the most I can hope for. I had to drive 4mi on a blowout ON A HIGHWAY. I d sue this company for reckless endangerment over a tire if it wouldn t cost the arm and leg I ve given. Speaking with the I m as close to a manager as your gonna get guy (I wish that was not a statement he gave me verbatim), made me feel all the more persistent on getting a refund.The guy told me I probably hit a pothole or hit a curb. None of the many parties I had to get involved had seen the full tire, myself included. It s a blowout without any ifs, ands, or buts.Here s the rundown: they put an old tire on my car, they accused me of reckless driving, they tried to extort another $228 (on top of the $228 I was charged a week prior), and worst of all: they don t care.I wish they would.

  Zobaku Acholonu
3 weeks ago
Chrissy at the front desk was absolutely amazing! She was so nice and helpful. She got me in and serviced right away and helped me get the best price for my service. I ll for sure be coming back because of Chrissy and the team at Midas on Market St!

  Aidan Carroll
2 months ago
Went in for a safety inspection because it was the closest mechanic to my apartment, expecting to be in and out because my car drove fine and there were no warning lights on. I was told I needed $4000 in repairs to pass, all quote "absolutely necessary", including two quote "very dangerous" near-broken control arms, three out of four full shock assemblies, brake pads on two wheels and new rotors on all four.The manager on duty and his team tried to convince me to sign up for financing for 45 minutes ("we put the manager discount on, that's the cheapest it can get, everything is absolutely necessary, you don't even have to pay anything for three weeks, your wheels are about to fall off, we're surprised you even made it here", none of which sounded true) before they would put my wheels back on so I could go to work on time. I had to get a friend to call the store to get the manager to leave me alone and I was only then able to ask one of the other employees to put my wheels back so I could leave I asked him about the danger of driving it to work and he said it was fine to drive ("just no long trips"), contrary to what the manager said.With a HUGE bill of $4000 hanging over my head, going to a different, local, well-reviewed mechanic shop and getting another safety inspection for a $90 second opinion was a no-brainer. They told me all I needed was two new rotors and pads, two strut assemblies, and new windshield wipers. Quote "absolutely nothing wrong" with the control arms or rear shocks, and that as long as the brakes weren't screaming (they weren't) there was no real danger at all in driving it before the repairs were made and the repairs were more for general safety than anything. Even better I left with a bill half the size at a justifiable $2100, and after researching the part numbers both mechanics proposed/used, I found that the ones I got were better quality parts anyway.While the mechanics themselves at Midas are fast and efficient the two wheels they removed were back on the car in less than five minutes, for what it's worth the business side struck me as horribly dishonest and overpriced for poor-quality materials. I felt extremely taken advantage of I would say they lied through their teeth, but high commissions or no, the manager didn't even have teeth to lie through.I will not be returning for even so much as filling my tires. Terrible experience all the way around. Please consider supporting local businesses instead, not huge chains built on coercing vulnerable people into overpriced financing plans.

  Tyrese Marquis-Belfield
2 months ago
Saw mixed reviews of this place, but I made a Saturday afternoon oil change appointment online and was sent a reminder email the morning of appointment. I ended up being an hour early because my schedule changed and they just put my car next in the order. Very friendly store assistant, Christina, who works at the front desk and the appointment went quick (I spent about an hour there in total). Car is running fine so far, they replaced my oil change sticker, and even topped off my windshield washer fluid without me asking (I only know they did it because I was completely out). Solid experience all around personally. -Feb 10, 2024

  E-zra Poole
a week ago
The ENTIRE Midas Team was extremely helpful. The manager, Milton was VERY intentional with ensuring that our vehicle needs were met!! Thank you Philly for great care!Sincerely, Customers from Ohio!!

  Carlos Garcia
2 months ago
SCAM! DO NOT TRUST THIS MIDAS. I have a 2018 Honda Civic in great condition. I took my car here for a simple inspection. After waiting for four hours, I received two calls from the front of office staff. They stated that They are unable to pass my car (the safety inspection) because I needed new breaks and rotors. It did pass the emissions test. The bill was almost 1000 dollars!!! The only options they gave me were 1. drive away without the safety inspection sticker OR 2. replace my break pads and rotors for $800 to $1000. Even though they insisted it was not safe, I decided to leave and get a second opinion. When I told them my plan, they immediately changed their mind and gave me both inspection stickers needed. Recently (a month later), I just went to a trusted family mechanic an hour away, just in case. And they told me everything was great AND MY BRAKES WERE LIKE BRAND NEW AT 90%. It s horrible that these people try to take advantage people especially around the holidays. They could really ruin someone s life with an unexpected bill, especially if that family is struggling financially. BEWARE of this place. I will never go there again!!!!

  Tyonie Walker
2 months ago
I was there today and they did a GREAT JOB ON MY CAR YOU HEAR ME. My car kept over heating and leaking antifreeze and smoking very badly while I was driving so as a female I don't ever wanna be stuck on the side of the road it's dangerous. Millie and George are great I hope I got you guys name right if not I do apologize. You maybe in there for awhile if waiting inside just remember to bring snack but it's definitely worth the wait making sure your vehicle is fixed correctly by professionals. Thanks again guys It's me 2011 Toyota Camry.

  ARIEL LANDE
3 months ago
Stopped in during a lull in demand. Got my car s headlight bulb replaced so quickly that I was shocked, and immediately asked for an oil change, which they delivered blindingly fast. Staff is super nice too. Impeccable experience

  Tara Wasserman
2 months ago
I submitted a request for an appointment online. The website claims that someone will call you to confirm their appointment within 30 MINUTES. It is now been five days and it is the day of the appointment I requested and still no one called me to confirm an appointment. It s clear they don t want your business.

  Mina Milani
a week ago
Chrissy has provided me with exceptional service and help today. I am so appreciative of her attention to detail and to her clear explanations. I couldn t ask for more. Thank you!!

  Jakhi HILTON
3 months ago
Test drove my car just to tell me my tires were bald and I couldn t get an alignment all my suspension parts have been replaced they kept dismissing me telling me I need 2 new front tires. I just replaced 4 tires with new used tires and couldn t afford new ones. I asked for a payment plan without an application they handed me back my keys and I left. I m at mavis right now getting an alignment. The right professionals saw my back tires were in perfect condition and I can use those.

  Boris Ferguson
a week ago
They were great and the waiting room was comfortable - I m good - I have to return so expect an edit (Edit) Ok, they re all done and my only issue (not a complaint) is that they didn t return it to me like I brought it in, but I can say nothing about the vehicle, it will take a while to be sure all is Ok - too many potholes - I still recommend their service

  Myriam Joyce
4 months ago
Went in for a safety inspection and was quoted by Midas that my breaks and router front and rear needed to be replaced. Quotes me $1500. I then went to another place recommended by my friend to get another quote and the mechanics there told me that my breaks and router are nearly new and don t need to be replaced at all!!!!! Basically they tried charge me for a non issue in my car.

  Robert Bonasia
3 months ago
This Midas borders on a scam. Avoid at all costs.They failed me on my PA safety inspection and told me I needed all new brakes and rotors. They quoted an insane $2800 price to replace. I opted not to get the work done there as it only took a couple minutes of googling to realize to insanity of how much they charged. This was all in spite of the fact that my brakes had been replaced only a year prior. I took the car else where they said the brakes were fine and were horrified when I showed them the Midas write up.

  Shane Liu
2 months ago
I read all the negative reviews here but figured it was ok since I was only going in for something simple. At last moment I got lazy and made the mistake of adding safety inspection. Well, this place some how said my car needed $2k repair to pass inspection, I quickly got out of here. Guess how much repairs were needed for inspection when I brought the car into the dealership later? $0!!! Yep, the dealership, where they happily try to push you on dubious maintenance services, didn't think the car needs some major overhaul! Unbelievable how shaddy this place is. Believe all the negative reviews, STAY AWAY!!!

  B D
3 months ago
I had similar issue as Myriam Joyce. Took my car in and they gave a quick estimate of over $2000.00 for fuel pump. I got a really bad feeling. If this owner doesn t look into this I m contacting BBB.

  Jabari Bell
3 months ago
I'll admit that I've been very reluctant of places like this for a long time. The staff here however has been nothing but helpful and most of all transparent and honest. Special shout out to Chrissy for her impeccable communication and unwavering commitment to customer service!

  Nell Tucker
3 months ago
Great service. Very fast and at a great price especially with coupons. They even go the extra mile and top of fluid if you need it. That s very rare nowadays. Definitely will be back

  Ulysses Squire, Jr (YungEsquire)
a month ago
Good customer service very friendly.Chrissy was prompt and was very flexible. Work was done in a reasonable time. I would definitely suggest them as the go to Midas

  Rickie Miglin
4 months ago
DO NOT GET YOUR CAR INSPECTED HERE!!! They quoted me over $2000 to replace my struts and rotors when there is absolutely nothing wrong with them (confirmed by family mechanic). Do not waste your time and money here, it is a scam.

  Jennifer Paulino
a month ago
Chrissy was really helpful and was kind. She very was informative. Her team was amazing. So happy with my service.

  taelor rivera
a month ago
Such an amazing and friendly staff here & extremely quick service! Absolutely amazing experience. Highly recommend coming here for anything you may need done.

  Frankell Mack
2 weeks ago
Great staff and great service, quick friendly & reliable. Best Midas in the area. Ms Gonzalez was very resourceful and gave great car advice

  Migos LLC
a month ago
The best team in Philly. Always does a great job and shows a lot of love. Would be 10 stars if they had it. Dom L.

  Emmanuella Dely
a month ago
Milton thank you so much!The service was fast and he was very kind!Definitely check this place out in general the staff is professional and friendly!

  Gabe Falcon
2 months ago
They worked on my car, got everything fixed in one day, runs better now. Very friendly, honest, and super helpful

  Leilani Blake
a month ago
chrissy was great helped me lower the price of my payment and explained everything so well. definitely will recommend and will be back!!

  Seventies Kid
5 months ago
Do not take your car here. They gave us an estimate for $1500 of work. Got a second opinion from a reputable mechanic and there was nothing wrong with the parts that Midas wanted to replace. Scumbag rip off artists.

  Edith Liao
4 months ago
Went to midas for inspection and they quoted me $95 after tax, which is already more expensive than other auto services. The next morning they called me saying I have to repair my whole brake rotors and I needed to pay $1600 dollars for their suggested package. I said that s two much and the person on the phone saying I can get a coupon and it will be $1350. I said no and picked up my car. I went to another auto repair shop and get quoted for $375. btw they still charged me $85 for failed inspection . Stop scamming ppl Midas.

  Shatoya Thomas
2 months ago
The only place I go to get work done on my car. They do a good job very fast and good quality work Milton is the best he make sure I get everything I need, and that the work is done to perfectionServices: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil changeServices: Tires, General repairs & maintenance, Auto engine diagnostic, Brakes, Oil change