Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Ari Duenas
3 weeks ago
Great auto shop, work is fair, i never feel like they are hiding anything or trying to swindle me. I go to them for everything auto related and will continue to. The price is fair and literally everyone who works there is friendly and nice. Great work guys.
nikki foster
a week ago
Ken's auto is an amazing repair shop with honest and honorable employees and great prices. My uncle worked at a repair shop my whole life and always took care of my car, after he retired I was so scared of getting scammed or finding a new reputable spot. Once I found these guys and have been loyal since! If you are considering coming here, please take this as a sign to do so.
Lynn Schwartz
4 days ago
Ken s Auto, hands-down, is the best automotive service provider that I have ever had before. They are so very knowledgeable, competent, polite, and genuinely good-spirited. They will work with you and go to any lengths to service your car in an affordable fashion. I would highly recommend them!
Sunanda Ghosh
a month ago
I can't recommend this place enough - the team at Ken's Auto is amazing. I recently got a divorce and had to learn quickly all the details about car maintenance and repair. Team members Sai and Scottie have taken me under their wing and helped me understand the ins and outs of my vehicle. They take time out of their day and are always available to talk through my questions. They are honest and transparent and help me think through all my options. I trust them completely and can't imagine going anywhere else!
Giovanni Azor
7 months ago
Called them out on my oil pan cover being missing. In return one stud was cut off, 2 wheel studs cross threaded on the other side which in turn snapped off when the wheel was taken off. They cut my axle & damaged the ball joint bushings. The owner Ken refused take accountability. & kept on blaming it on other things & playing the run around game like I m stupid or something. My car wasn t making any noises until they touched it. The car started making a loud crackling noise which was my axle they cut maliciously. SMH. I Had to go somewhere else to get it diagnosed & fixed because Ken said it was loose brakes which was unfounded & made no sense whatsoever because the brakes were new. Tried to charge me to check out the brakes. No thank you sir. Horrendous service. And about his warranty went to him multiple times to try fix the issues. Another issue arose every single time so what do you want me to do?
John Maxham
4 weeks ago
Been coming here for years and can t say enough about the team at Kens. Leaving a review today because Chester at the front desk got me in last minute to replace a dead battery. Really came through for me again as they have done on many occasions in the past. Sai at the front desk is always amazing as well. I know nothing about cars and they always take their time to explain the work that is being done. Much appreciated
lauren
a month ago
I went to Kens Automotive to get my inspection for the past 2 years now. I have to say it has been the best experience I ever had with a mechanic. Thank you for your honesty, kindness and willingness to go above and beyond for your customers.
Emily Cohen
3 months ago
Ken's is fantastic. No sexist mechanics here - they explain everything and are fair in their pricing and always come through for us - even in a crisis. They keep my cars in tip top shape while also not trying to rake me over the coals in terms of pricing or overselling me something I can live without. My husband, son and I love them!
David Torrisi
a month ago
Had an excellent experience at Ken's. Everyone there was helpful, knowledgeable, and had my car issues resolved the same day. Will definitely be using them for my car services moving forward.
Vince Topchiev
3 months ago
Thank you for your professionalism and quick support. You went out of your way to accommodate our needs and helped us out. I have managed a repair shop for 12 years and I know what it takes to do that . On behalf of my team at ACE Transportation we wish you great success and growth in 2024 and we hope to be a part of it!
Kurt P
a year ago
I can't say enough positives about these guys. They really came through when I was in a pinch. Traveling on a family vacation, not knowing anyone in the area- our brakes became a serious concern. Ken's automotive not only saw us at a moment's notice, quickly diagnosed and had an answer for the issue. Being late in the day they stored our vehicle inside overnight for safely. They quickly repaired the problem the following morning and we are on the road again very quickly. Great work and really personable people. I can't say enough. I was really pleased with their service, their help, their rates and their kindness during our frustration. THANK YOU again to Ken's Automotive!!!
Daniel Zugarek
4 months ago
I recently visited Kens Automotive for a car inspection and had an exceptional experience. Chester greeted me warmly and ensured a smooth process from start to finish. Jose's expertise during the inspection was evident, and he patiently addressed all my questions. I appreciate Chester and Jose's professionalism, making Ken's Automotive my go-to choice for reliable and friendly car inspection services.
Anna Ivanova
2 months ago
Kens is absolutely hands down the best shop I ve been to. Customer service is 100/10, they treat you like family, prices are super fair and very transparent. I will never go anywhere else. Highly recommend!
Natalie Ferreira
6 days ago
Kens Auto is truly the best, thank you to Psy for helping us out last minute on a holiday weekend. Quick, courteous service, Thank you so much Kens!
Arash Tavakoli
a month ago
They are very very good and know exactly what to do. More important: they are fast and super responsive. I have had experiences with other mechanics and I dont think I can go anywhere else now.
Nicole Ruff
5 months ago
Been going to Ken s Automotive for two years and I really appreciate their service! They re kind, fast and honest. I ll continue to bring in my car to them and recommend them to neighbors and friends. Thanks guys!
Maria Schofield
4 months ago
I am always happy with Ken s Automotive garage. They re upfront with cost. There turnaround time can t be beat. The guys in the front that take care of the bills and booking are great and professional. This is my garage.
Sasha M.
4 months ago
These guys are the best. I have been going to Ken s for several years now and they have helped me a countless number of times (my prior car was old and had several issues). They re always accommodating and I truly appreciate it!
Erik Anderson
3 months ago
Shortly before we moved out of town, my wife had her brakes changed here. After our cross-country move, we noticed the brakes were squealing loudly when we backed up, something we didn't notice until after we had completed the move. We brought our car to another shop, and it turns out that the brakes were installed at this location upside-down, which caused significant damage and cost us a bunch more to fix. Would not recommend using this company
Jaime Fortino
7 months ago
I switched to Kens to get my inspection done in 2021. Prior to that I had been going elsewhere since becoming a PA resident and somehow always ended up getting swindled and paying more than I had to. Kens is consistent and the team there is nice and don t try to screw you over. I ve recommended them to two other friends as well and both have had great experiences. Will continue to go to Kens as long as I m a PA resident!Service: Vehicle Inspection
M Gen
5 months ago
I have taken my car to Kens Automotive a few times. I have had nothing but great experiences. They've been upfront and honest with me about my auto issues. I really appreciate it!
Amethyst Deceiver
6 months ago
Just your usual incompetent shop that's completely undeserving of their positive ratings. It's quite disheartening to drop a car off with a suspension issue, get told "car is done", and then pick the car up with the same potential dangerous issue that it went in for. They either don't test drive the cars after working on them or don't care enough to tell a customer that they misdiagnosed the issue. They now have my hard earned money and the car is still broken.They'll surely comment on this review and ask why I didn't contact them after they failed. My answer is that another penny of mine isn't going to this shop and I don't want incompetent mechanics around my cars, even if the work were free. They had their chance and they failed. We'll trade my money for their bad review. Fair enough?Edit following comment: Nay, my name is Kevin H. and I'm not the previous reviewer. That your shop has more than one poor review in a week speaks for the quality of work going on here.
Fred Bader
8 months ago
The service at Ken's Auto is great. They're organized, reliable, friendly, competent -- and not out to fleece you. I recently asked for an oil change because that's what I do every six months. But they said I wasn't due for one because I hadn't driven the standard 3,000 miles between oil changes. I highly recommend these guys.Service: Vehicle InspectionService: Vehicle Inspection
Margaret Piecz
2 months ago
They lied about me needing a new battery in my car. Fine for basic services, but will try to sell you more things that are not needed.
Jennifer McGowan
10 months ago
Ken s Auto is quite literally the best mechanic I ve ever used. They re knowledgeable and competent and will go above and beyond for you. I m someone who knows nothing about cars but I never have to worry that they re trying to pull one over on me (like the countless dealerships or retail auto shops I used to frequent). They are super trustworthy and professional. Finding them was the best thing I ever did.Services: Exhaust, Steering & suspension repair, Body & Trim, Brakes, Oil change
Daniel Gitsas
7 months ago
I had the pleasure of working with both Psy and Ken himself when I brought my Honda CRV in. After dealing with a chain mechanic since moving to Philadelphia, the entire team at Ken s was a heaven sent blessing. They are professionals, maintain contact, are well priced and do amazing work. There is nowhere else I would recommend other than here. Extremely recommended!!!Service: Auto engine diagnostic
Ty Gumbert
6 months ago
I went there for a PA State Inspection. On my initial call, I explained that I have a new car I purchased in NJ and needed an appointment within a week to avoid the temporary tag expiration date. I was told that if I bring it in first thing the next morning, they'd fit me in. I arrived at 8 am and was told it would take 45 minutes, I took a walk, came back and it was done in 40 minutes. The guys were friendly and professional. I'll go there for my next inspection without hesitation.
Riley Glaser
3 months ago
Kens automotive is great! They are very helpful, honest, fast, and efficient. 10/10 service and definitely recommend!
A Harper
11 months ago
Through all my decades of driving (long time) Ken s Auto, remains my best auto repair experience, ever. A friend and her husband, referred me to Ken s. I ve been using Ken s Auto, close to 10 years. He s honest, has integrity and does excellent work!!! He kept my old Nissan running for 20 years and I never, ever had any problems with any work they ve done. They now maintain my newer Nissan. I always and only recommend Ken s to everyone. Please consider making them, your mechanic, too. As a woman (ladies know what I m talking about) finding a good mechanic was always challenging. But 10 years ago, my auto mechanic problems ceased, THANKS to Ken s Auto!Services: Transmission, Tires, Steering & suspension repair, General repairs & maintenance, Steering & suspension replacement, Electrical, Auto engine diagnostic, Auto brake repair, Vehicle Inspection, Wheel alignment, Brakes, Auto battery maintenance, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Wiper blade installation, Auto brake replacement, Oil change
annie hwang
9 months ago
got my car inspected here and would highly recommend!! they were so nice and pleasant, and my car was ready to be picked up very quickly. they went above and beyond and even filled my wiper fluid. i felt very well taken care of and would come back again! thank you ken!!Service: Vehicle safety inspectionService: Vehicle safety inspection