Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Maurice Montgomery
5 months ago
Bryant was very professional. Eventhough I had to wait a little longer than I like to get service, he at least acknowledged me for my patience. I will come back to this location as long as he continues to work here. Thanks for being courteous and professional.
Tan Jov
2 months ago
So far, I've been to this Jiffy location twice. I felt they did good and for a reasonable price. I've only gotten an oil change both times and recently an engine flush. Bryant the manager is great. I do like seeing that they're a young, all black staff. It can be great the skills they're learning early on.
Ayesha McArthur
2 weeks ago
This is my second visit to the Jiffy Lube location on City Avenue (Philadelphia) and the customer service was exemplary again! They were able to accommodate servicing my car within the time constraints I was under and were extremely courteous. Ameer and the rest of the team were awesome!
Octavia
2 months ago
The location on City Line is amazing! They are all super nice and professional, especially Bryant! He goes above and beyond to help me out. I will continue to come here for my car services!!
antoine nphilly
4 months ago
5010 City Ave is the best jiffy lube location in the area! Marquis and the other mechanics were very professional and polite to me! Prices are reasonable, and the mechanics are honest, they didn't try to nickle and dime me on every little thing! Over all my experience today was great!! I will deal again, I highly recommend!!Thanks!antoinenphilly.
Danine Jenkins
2 months ago
Recently Got tire service done at store 183 Which on city Avenue in Philadelphia Pennsylvania, it took them 30 minutes to even look at my car. Once they got the tire sat on the balancing machine for 20 minutes Then I was told that their balancing machine was down still it was only one tire that they took off. I sat in there for three hours, technician arguing with the manager finally another technician completed the job then took my car out to test drive. It brought my car back. Car was smelling like marijuana. Please do not use this location. They re horrible.
Jas L
2 months ago
All the mechanics were attentive & quickly worked together to help me figure out what I needed to do for my cars oil. Bryant did my service, he was quick & friendly! I ll definitely be back! Thanks gentlemen!
AC Flemingramsey
3 months ago
Bryant leads a team of very conscientious professionals. They are knowledgeable, polite, and willing to go the extra mile. Khayri is extremely personable and takes his time to explain both services and the charges. Thank you, to my Jiffy Lube of choice!
Justin Setlock
5 months ago
The employee named Marquis was super accommodating and helpful. He was informative and had me in and out on a busy day in less than 15 minutes for an oil change. I would definitely come back thanks to him.
Tiffany Mccloud
a week ago
Omg they were so respectful and fast I'm definitely going back for my brake job needed! Today lets me know I'm in great hands
Vinny Vincenzo
2 months ago
Everyone on the phone. They don t even care about your existence. Laziness to the max!! Take one screw , stay on the phone 15 mins, then do another screw. Living the American dream I don t know if this place is franchised or not but wow, is confusing how they are able to charge different prices on different times. the experience is terrible, is like asking them to work for free.P.S the water machine the pipes that are connected to it, the pipe comes straight from the bathroom . And machine is all dirty , so unhealthy to let people drink water from it while the employees all day having snacks and drinks from McDonalds next door ! Won t be coming ever again here .
Cicily Hawes
3 months ago
Bryant the store manager was awesome! He was super detailed oriented and explained everything I needed for my oil change I'm super satisfied with my visit and will recommend to everyone I know
Whitney Polk
5 months ago
I received excellent service at the jiffy lube on City Ave in Philly. The manager, Bryant, goes the extra the mile and provides unbeatable car and customer service. Bryant and his team have made sure that I will always return to this location!
sabrina harrell
5 months ago
I go here all the time for my oil changes. I am always in and out quickly which is great for my busy schedule. Bryant was very helpful and knowledgeable. He answers all of my questions and concerns. I will definitely be back again!Service: Oil changeService: Oil change
Keisha Harris
3 months ago
I come here all the time, and have great service, but when I went 2 weeks ago to get a light changed with my own bulb, they tried to say labor was $240. The disrespect! I have gotten my lightbulb changed before and it was not over 50 with the lightbulb included. The workers tried to overcharge because they didn t want to do the work. So sad!
Theondrus Murphy
4 months ago
I was in and out!! The only problem I have is I was offered coolant top off for $6. I m not sure what happened but now my heater blows cold air. It was fine before. Disappointed
Emma Konrad
5 months ago
Super fast, 20 min oil change after work. Guys were awesome and extremely helpful. Coming from Indiana and was able to get in and out. Highly suggest Khayri and Marquis!Services: Tires, Oil changeServices: Tires, Oil change
Amoni Woodby
4 months ago
Bryant demonstrated excellent customer service. He was very attentive, helpful and talked me through the entire process.I felt valued. I would highly recommend Bryant and this Jiffy Lube.
Kaori Anderson-Walker
4 months ago
Amazing service, the team was friendly and very professional and made sure I got everything I needed in my car. Appreciate them and will definitely be back.
Bill T
4 months ago
It was a bad experience from the start. Had me wait in my car when there was an empty garage for 10 minutes. Didn t ask me any services I wanted , what type of oil, if I need any thing else besides an oil change. Honestly not even quite sure they put oil in my car because they charged me for a different persons car. Now will have to take elsewhere to make sure they even did the work.
Aaron Shelley
4 months ago
So I came to the jiffy lube on city Ave met the manager Bryant and his staff they took came of me big time my car was making noises and needed oil he had the staff look at it and they did a oil change I love this place we ll respectful and dress clean restroom was nice and warm I ll be back next service
Brock
7 months ago
I had a great experience at this Jiffy Lube. Marquis was awesome. He helped me with everything I needed done and went above and beyond, giving me information, phone numbers and addresses for future visits and inspections. He gave me honest opinions about my car and made sure I was taken care of and satisfied. Didnt wait very long to get serviced which was nice. Will definitely be back.
JackQueline Harris
4 weeks ago
My 3rd visit to this jiffy lube on City avenue. Deshawn and Jotham was excellent and professional they took care of my car and I was back on the road. I will be back. Thanks guys
Amanda Ayala
4 months ago
Bryant (Store Manager) and his team was quick, efficient, and very friendly! Would definitely reccomend this location! Excellent! A1 Service!
Hugo Lasso
4 months ago
The worst of all, I was not convinced what type of oil they put in my vehicle. I do not recommend it, the worst service you can receive for something as important as an oil change, I paid for signature service synthetic and they only cleaned my windows with a dirty cloth that only stained them, they watered the upper part with oil they only checked the pressure of 1 tire and they said it was ready, never go to this place.
val johnson
5 months ago
My DIL and myself just left without service. We had a 3 week old baby and 7 bags of Laundry to wash at the laundry next door. She saw her air was low in her back tire when we arrived. She wanted the car to be safe so she took it next door to see if it had a leak or not. She stood 1.5 hour watching people come and go guys standing around and doing nothing. With no help in site and poor customer service we added air at the Sunoco and on our way to Costco to get it looked at while we shop.
Christian Copeland
a month ago
I went to Jiffy Lube a couple months ago and ran across a guy name Bryant. He did an amazing job and I had to make sure I gave him a shout out!
Tiffany Hale
5 months ago
I been coming to this location for years and I love the service it got better then last year thank god the team was great and I really enjoyed the service the manager Bryant helped me out big time thanks Bryant I ll be back you got a customer for life
Raheem Mike
2 months ago
Went to the jiffy line on city Ave and the service was great Bryant and his team hooked me up I really liked it and I ll be back for me other services soon thanks guys
Steven Boyd
2 weeks ago
Employees was smoking weed outside, I wouldn t want somebody thats high and drugged up working on my vehicle.Needs a whole new set of employees