Caliber Collision

4.6 (373)

  1225 Cottman Ave, Philadelphia, PA 19111
  (215) 742-2241
  caliber.com
  Claimed

Auto body shop Auto bodywork mechanic Auto dent removal service Auto painting Auto repair shop Auto restoration service

Accessibility

  • Wheelchair accessible parking lot

Amenities

  • Mechanic

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amanda Torres
9 months ago
After being rear ended . Caliber Collision made the repair process as smooth as can be. Nicole and David were amazing at keeping communication throughout the repair. I had my car back in 8 days which is extremely fast. My car looks as new as it did before the accident . 5/5 would recommend .

  Matthew Plante
4 months ago
This Caliber Collision location is the best! They were able to repair my Subaru ahead of schedule and my car looks brand new again. My Service Advisor Jeff was awesome! I really appreciated the daily communication and updates during the repair process. I cannot recommend them enough!

  Tracy Smith
a year ago
This is the first time I've used Caliber Collision and I had a great experience. The staff was friendly, courteous and helpful. I have a 2003 truck and its very hard to get parts. But, the parts guy was awesome and never gave up looking for my bumper that was crumpled in the accident. It took him over 5 places and a few of weeks but finally found it. The paint job turned out great. You would never know it was done. They even detailed my truck which I didn't expect. I will definitely recommend them to my family and friends and use them in the future.Services: Painting, Body & Trim

  Dee C.
2 months ago
My experience at Caliber Collision before and after receiving services, PHENOMENAL Matt was very helpful, professional, knowledgeable, communicative and consistent during the whole entire process of my car being repaired. My car looks newer!! Simone was also someone I interacted with during the time of repairs. Professional, friendly, communicative and knowledgeable. I wish I could give them 10 Stars Thank You!!

  Timothy Johnson
2 months ago
Called in 02/21/2024 to check the status of parts from a claim filed 09/02/2022. I haven t received an update in weeks and when I call them they either tell me to call back later or that the parts have not still come in. I m going on 7 months of not having my car together and now I m driving the car around and it looks a mess. It s embarrassing that a business wouldn t update you and then you you call in to receive an update they give off a bothered attitude. I just want my car completed you guys were already paid from my insurance company months ago. At this point either get my parts or refund the money and I ll fix my car myself.

  Robert Fisher
3 months ago
Very courteous and nice people at Caliber and they kept me up to date on my repairs. Car looks amazing and it was completed on time. I would recommend Caliber to anyone in need of car repairs.

  Shantal C
4 months ago
Very satisfied with the work done here after my car was stolen. They were quick, very nice, and professional. Thank you to Chris and Simone (Sorry for any name misspelling) for all their patience

  Tina Zeien
a month ago
The staff at Caliber were amazing and they did superior work on my car. I d definitely recommend them to anyone that needs body work done. Thanks Jeff & everyone at Caliber!

  John Thomas
2 months ago
Excellent service. Caliber Collision kept me informed of progress and completed job ahead of schedule. They made a very unfortunate car accident bearable. Employees were very knowledgeable and respectful.

  li ying
3 weeks ago
Scam. DO TRUST THEM!!!! Caliber Collision will repair your car that not needs to fix in order to ask insurance company to get more money!!!! My car had a minor rear end accident few months ago. The insurance company quote around $1,500 to fix it. They finally fixed for $5,700. They claimed that they found additional damage that needed to fix. NONE OF THEM CALL US OR INSURANCE COMPANY REAGARDING THIS SITUATION. I ask them to send me the photos or purchase orders for the additional repair record that explain to me why the cost so high. They said they don't have it and refuse to explain. The insurance company refused to pay that ridiculous cost to them. I have to pay whatever left. I learn the lession. DO NOT TRUST Caliber Collision!!!

  Molly Sheedy
5 months ago
Not only will I not recommend callibur collision, I will be telling everyone I know to avoid it like the plague. Worst customer service experience I ve ever had, with the manager Nicole. The car was missing key pads, and now requires 2 keys, one to start the car and one to open the door. I was told to bring it back and they would fix it, I scheduled an appointment and when I arrived at the appointment the guy that does it wasn t in that day. I ve had to miss two days of work dealing with this and my car still isn t fixed. Please save yourself the time and money and find anywhere else to service your vehicle!!!!

  KSD
a month ago
They did a good job and completed my car early. Also the customer service was good. Would recommend.

  Ashley Hagar
a month ago
When I tell you if anything happens to your car, take it to caliber Collision on cottman Ave and ask for Simone or any of the receptionist will help, not only are they all kind at the shop but so helpful beyond words. Again don t look any further and take your car to caliber collision on cottman AveThank you for all your great work, my mother s car looks amazing

  Diana vay
3 months ago
My vehicle is perfectly beautiful, clean, polished and ready over 4 days early. The whole process was simple and stress free. Everyone was very friendly.

  James Scott
5 months ago
The Company fixed my dad's car last year and we realized there was an issue with the free bonus key that they gave us. I returned and Angel immediately fixed the issue while we waited. Top notch service.

  Heather Perry
2 months ago
They have done a great job of repair, communication, going the extra mile with details and customer service now 2x and under 2 different insurance companies. I trust them.

  Dana Smith
3 months ago
Superior communication and service. I was so impressed by their attention to detail. The car looks great, you d never know I had previous damage.

  Daniel Johnson
2 months ago
Jeff and crew was amazing! Repaired in a timely manner and it was cleaner when I got it back than when I turned it over to them. 10/10 would recommend!

  Carolyn Lattner
3 months ago
Caliber Collision did a great job with the repairs on my car returning it looking like new. The staff were a pleasure to do business with and kept me updated along the way.

  Tate Petersian
7 months ago
Lane and his staff at Caliber Collision were extremely accommodating and professional. They ensured me that my vehicle would be fixed in a timely manner and got me back on the road when needed. The damage to my car was severe and they were able to get it back to normal. I highly recommend Lane and his staff going forward for any repairs.Service: Body & Trim

  sue Rea
5 months ago
This shop did an awesome job on my Prius. I would definitely use them again if need be. I highly recommend them.Services: Painting, Body & TrimServices: Painting, Body & Trim

  Diana Ward
6 months ago
I've never had to have body repair on a vehicle before. A+++ to Caliber Collision in Northglenn on TREMENDOUS customer service communication during the repair process, and great results. Thank you, so much!

  Chuck Cirbo
3 months ago
Caliber Collision very good job on our car. We got it back in plenty of time. I would highly rate them. Thank you, Chuck Cirbo

  Gratchinsson
9 months ago
Easy! To start off. Nicole (I really hope that s your name I m bad with names) who answered the phone, set up everything for me is one of the sweetest people. Great customer service! She gave me times and dates. I switched on her a bunch and she didn t even flinch. Completely courteous the entire time. She even called my rental company for me to come pick me up! Told me if I forget anything in my vehicle to come back anytime and pick it up. Which was true. I showed up the next day because I forgot some important work items and she showed me personally to my car to get them. Again. Super courteous!Through out the process I received text message updates which I preferred and they even answered questions I had within a reasonable about of time!When it was all said and done they called me to let me know I was done. I came, they took care of my rental return for me, showed me my freshly washed and fixed car. They even vacuumed my interior. It was like a new car.I can t say this enough. I didn t have to do much of anything but show up. Best customer service experience I think I ever had. Amazing. Love it!Ps: the guarantee their work. Gave me an official pamphlet with the warranty and all!Service: Body & Trim

  Silva Tina Lawson
10 months ago
Caliber does great business. They were very professional and, thorough in explaining everything to us on our level.They do great work and a thorough job on our car...Thank You I would recommend them. You guys will love Nicole she's AWESOME

  Jesse Flageolle
3 months ago
Great service from drop off through completion. I received messages all through the process and the vehicle was delivered in immaculate condition!

  alyssa scheirer
2 weeks ago
Amazing experience! My car looks better than when I bought it

  Brian Scherbarth
4 months ago
I would highly recommend Caliber Collision on 106th for any body work for you cars and trucks. Bruce is top notch ..

  Ronald Felder
3 months ago
Great customer service, great work on my car, constantly updated on the progress on my vehicle.

  Sherry A
9 months ago
My car was completed quickly and it was like nothing was ever damaged! I appreciate the customer service and the constant updates on every step of my vehicle! Very professional and efficient service!Services: Painting, Body & TrimServices: Painting, Body & Trim

  Opening Hours

Monday 7:30 AM-5:30 PM
Tuesday 7:30 AM-5:30 PM
Wednesday 7:30 AM-5:30 PM
Thursday 7:30 AM-5:30 PM
Friday 7:30 AM-5:30 PM
Saturday 9 AM-12 PM
Sunday Closed

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