Auto Parts Outlet - North Philadelphia

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  POP GEE'S
5 months ago
Hello, my name is Pop and I own Pops Auto Repair and diagnostics. I go to APO for all my parts and they do a good job supplying me

  Brian Kinney
2 months ago
Horrible! Had to wait a day for my part then when I went there was told to wait in a hour long line and didn t let me have my service animal inside the store while they wanted me to wait ! Horrible service horrible peoplen

  Mk official
4 months ago
Amazing experience! You can never go wrong with Apo. Usually parts are available the very next day

  E.R
4 months ago
Great staff and good quality service.

  gerald townsend
10 months ago
Excellent service. Excellent staff. Excellent product knowledge. And excellent delivery of products from pick up area. They had my part the next day as they said.

  Darryrl Johnson
a year ago
Customer pick up service window is disgraceful I sat waiting for an hour for parts THEY CALLED ME and said were ready. When I entered the pick up area I was the only person in the room, 5 people left with there parts b4 me. Then someone comes out and tells me he can't find pieces from my order that THEY CALLED ME AND SAID WAS HERE. WORST BUYING EXPERIENCE OF MY LIFE. I would NEVER nor would I suggest doing business with this company.

  Hellysolit Hellinger
7 months ago
Super friendly staff. VERRRRRRY helpful staff from the front desk to the staff in the warehouse. They have everything.

  chu chu
a year ago
Love the new location. Fast service, with great prices for all. Whether you have an account with them or not, they will beat any price on auto body parts. Open to the entire public.

  TANISHA WIMBER
3 years ago
I ordered a part over the phone and requested pick up on Saturday 11/21. Went to pick my part up and was told I could NOT purchase my pickup because they were doing inventory today. Why weren t I told this over the phone when placing my order? My car goes into the shop on Monday. I scheduled this appointment based on my Saturday pick up. Just felt like I should have been told this over the phone. I could have tried to make other arrangements. Better communication would have been nice.

  Bigdaddy Lemon
6 months ago
Affordable parts in other words very reasonable prices

  Carmen Martinez
6 months ago
Very friendly, helpful and service was fast :)

  Matthew Moynihan
6 years ago
Auto Parts outlet sold me the exact right parts at a great price. Their service on the phone was excellent; the representative I spoke to knew what she was talking about and helped me quickly. The customer service on site was great too! They got me my parts and on my way. Their price beat anything else i could find. I would definitely use them again.

  Tony P
3 years ago
I ve been looking for a fender for the past month and couldn t find it anywhere near me. Checked every junk yard in the 40 mile radius. Then I found this hidden gem. I got the fender and the paint made to match the car! The customer service there is amazing! Very helping answering all my questions! I ll definitely be back for future parts.

  Jim Toughill
3 years ago
Got all the body parts I needed for my 98 Camry. It was actually cheaper than going to junkyard. Junkyard wanted $580 for hood, fender,marker light,bumper and two hood hinges. I got everything for $260. They also carry all types of automotive parts. I will definitely come back.

  Linda Martinez
4 years ago
The worst customer service! My boyfriend called to see if they had a mirror for my car on 5/13/19, he was told it would be in on Thursday 5/16/19 at G and Erie location. I called Thursday morning to see if I could pick it up on my way home from work. I was put on hold for 10 minutes so I called from my work phone and what do you know THEY ANSWERED THE PHONE! I was sitting on hold for NO REASON! So the part was never ordered... The guy on the phone said he would place the order for me and I could pick it up on Friday (5/17/19) well I now been on hold for 5 minutes! Never going to APO again and I do NOT recommend them to anyone!

  Katrina Houston
3 years ago
Have some brand new part for older cars but they have great prices for new car parts. if you have a newer car they have some parts like fenders and that's all. I crashed my 2018 Kia a couple of months after I got her in2018 and came here and got the body parts I needed for under 100 but the lights and stuff I had to get somewhere else

  JG-815
3 years ago
This place is a mess! Waite in a hr and a half line to pick up parts that were pre-ordered and paid for! Waited another hr and a half in the actual warehouse with 20 other ppl some who have been waiting three to four hrs just to leave with a refund bc the staff could not find their parts! I ended up leaving with a refund on one of the parts I ordered and the wrong part bc the staff could not identify the actual part I needed! Mind you two of the parts I ordered were right and left front bumper mounts. So essentially I recieved neither mount bc although they're system said it was in stock it wasnt and the one they sent me on my way with was the wrong part. I didnt bother going back for the refund. I dread going to stand in line for the refund

  Jeremy Tinsley
3 years ago
Great wholesaler. Saved thousands to fix my car. Observed social distancing guidelines. Only negative, there was only one cashier working and at least 12 customers waiting.

  M Marshall
2 years ago
I like that they search around other outlets for parts if they don't have it but I could barely hear the employee servicing me because her coworker talked over everyone. She waited for her coworker to stop talking just so I could hear what she had to say. Unnecessary behavior. Very unprofessional.

  Javier Colon
a year ago
The costumer service is really bad is like they don t feel like working the guy every hang up the phone on me

  Scottie Rosario
5 years ago
Shantashi is wonderful! She knows her stuff and she's very sweet! The outlet is perfect for consumers who want to work on their own vehicles. The prices are great!

  Mushran Rahman
2 years ago
Amazing service, honest and reliable personnel at the service desk and warehouse workers are quick and efficient. Would recommend coming here for any and all parts needed in a rush.

  Kara Forant
3 years ago
Very long line, was waiting roughly 30-40 minutes. Finally wad our turn and we got our parts, we got to the shop to have our car fixed and turns out they didn't give us the right parts! They were not very organized at all, kinda all over the place.

  Jessica k
3 years ago
Said my order would be ready monday. (Today)went it wasn't there. . So I called around 3. Man said it was there and to go about 3:45 . So I go back around 4. And nope not there. Smh

  William Reese
4 years ago
The crew were nice enough tbh, but as usual they didn't have any of the parts I need. The store is little more than a dingy waiting line, roped off and essentially nondescript

  Vee Castro
6 years ago
I am completely satisfied with the service they've provided to meet my needs and concerns for my vehicle. Will and his supervisor was a great help. Will definitely be a returning customer. #RentACenterGirl

  Iggy Deez
2 years ago
Good affordable parts. Employees need some training in customer service but other than that I would ve rated this place 5 stars.

  Anthony Lopez
3 years ago
I went to go get my parts it was a long line because they give good quality parts but they are attending me fast and had good prices for the parts of my vehicle I would recommend this place to anybody.

  BrYan LiPP
3 years ago
Prepare to stand in line... then stand again and wait for the whse. bols to pick your order eventually so ya can finally actually have, ordered a part, have it in your hand, and see how much if any of your day is left to do anything else haha

  T III
11 months ago
5 stars for the chocolate girl over there .....I see you baby girl