Walmart Auto Care Centers

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Kelly Logan
3 days ago
Today I had found a nail in my tire & the manager Bruce went above and beyond just doing the repair. He suggested things I could do to mend it between now and when I have to replace my tires and sold me a tire plug kit. He was kind enough to help me with it too. I was really well cared for by both Bruce and his partner there today. They gave excellent customer service to me today and I appreciated their knowledge and attentiveness to my issue.

  Dom Brophy
2 weeks ago
The guy that was there in auto told me he couldn't help us when it was 540pm all I needed was a tire change because it blew out and if you have children you know it's serious. Lazy people. His excuse was his manager said he had to clock out early. Is that true? I highly doubt it. Then he was outside on his phone for 20 minutes walking back and forth talking to someone complaining about us like that's not perfessional at all!!! Ignorant!!!

  Stacy Remphrey
6 months ago
Needed two new front tires. Worked with Zac who was very knowledgeable and helpful. Checked my back tires too and moved tires so they took the 2 worst ones and put the 2 new ones on the back. Recognized the way the tire was wearing and recommended an alignment even though they do not do that service.In and out in 30 minutes on a Sunday morning and all of the staff in the garage were personable and helpful.Service: Tires

  Patrick Hirthler
5 months ago
In and out for an oil change fast and efficiently! Scheduling an appointment through the Walmart app is so easy!

  Dani Comer
a year ago
Went to Walmart to get a tire replaced on my car and didn't have an appointment, the attendant working was able to fit me in, in a some what timely manner considering he was by himself for about an hour and a half after I showed up. And once other employees show to assist him my car was done in no time. These guys do a good job.

  Amber Defiore
a year ago
No one works here has a clue what time they open! Was told three different times! So here I sit waiting another hour ! Get it together. Online says 7 , definitely doesn't open til 9 on Sundays!

  Dave Dempsey
3 years ago
Was not too busy on a Monday morning. They put a tire on my rim fast and the tech let me know the tire wear was uneven and I should look at getting an alignment. I knew that already, but it's good they tell people that. Tire was inexpensive and the mount and balance was only 17.50

  Lulu
5 years ago
I ordered my tires online and shipped to the store. Once they arrived I had them installed. I was supprised at some of the negative riviews that I read and I almost didn't get them installed here. I took the chance and went on a Wednesday afternoon. Three hours later I had new tires and was happy. I didn't care if the workers took their time since I want them to do a good job and they did. The workers were nice and friendly. Just bring a book or something to keep the boredom away.

  Matthew Gill
2 years ago
Do not even waste your time going there Bruce in tires obviously only wants to sit around and do absolutely nothing He is one of the most laziest people I have ever met trying to give me excuses on why he can t put on any tire on my car and that I have to wait and call in even though there are no one in any of the garages Bruce is the number one reason why I will no longer use Walmart for my tires what an awful worker and such a poor excuse for a Walmart employee Service: Tires

  Alex G
5 years ago
I gave them a second chance today, and surprisingly they fixed my flat tire for $10 in 30 minutes. No appointment was necessary and they started right away. They were fast and cheap, nothing can beat that.

  M B
5 years ago
Not a bad set of guys , 1 or 2 will stand out as helpful and the others tend to keep busy I assume any downtime as waiting for fluid to drain perhaps.Just gotta argue a bit on wheel weighting and my meticulous observations as I service my own vehicle and rotate my own tires. .. More the 4 weights per tire *per service interval* is a bit extraordinary and can lead to unbalancing if a weight falls off. my last service in july 2018 left me with 11 weights on 1 wheel..

  Chandra Carroll
5 years ago
If I could give 0 stars I would. I bought a battery for my car thinking they would install it for free because their website claims they will. I unknowingly bought the incorrect battery, they told me they could not install it. I went to a friend to install and they told me it was the wrong one and I didn t in fact need a battery. I went back to return it and they tell me they can not take returns if it s been over 24 hours. It doesn t state that on the receipt, just a piece of paper near where the batteries are sold. So now they get me for another battery that s more money and not what I wanted. Terrible customer service. If they had been clear and actually helped me the first time I came, this would not have happened. Terrible service. I will never shop here again.

  Loren Bowman
4 years ago
They have lazy people in charge. If the shop closes more than an hour from the time I only want an oil change. There's no reason it should not happen. Especially since there was only one car there. They suck. Integrity means something to some people.

  Jon Rea
7 years ago
Sign says please wait for attendant, 15 minutes of waiting no attendant has shown. Can clearly see 3 people in garage as hot day and all doors are open... only one car.... go into customer area no one at counter, walk further into store have to get person from behind gun counter to check me in...30 minutes later car still outside... still 3 guys one car in garage with 4 bays, told it will be 30 minutes...one hour after arriving suv brought into bay...55 minutes after being told 30 minutes still waiting.... all told 2 hours and 20 minutes for an oil change... pity the 4 people who came after me...

  Noah Hughes
7 years ago
On a mild February Super Bowl Sunday I decided it would be a good idea to wash our cars. While doing so, somehow I hit the valve stem on one of my wife's tires and broke it. I thought to myself... Great, where am I going to be able to get this fixed at 4:30 on Super Bowl Sunday?!? The only places I could find open were Walmart and Pepboys in Lancaster. Walmart was closer so I gave them a call. I spoke with the manager on the phone and he told me to bring the tire in and he would do it right away. By the time I got to Walmart he had gotten 4 more jobs ahead of me that he said would take hours. He remembered speaking to me on the phone and took my tire right away. He was true to his word. I had my tire fixed and was back on the road in about 15 minutes!

  Fred Kenworthy
5 years ago
Sometime very quick other times very slow. Last time in and out in 20 min, time before I left as it was an hour wait with no cars in the oil change line. I just come in for oil changes. So its hit or miss. I don't mind as I am 5 min away and can just go home.

  Pamela Fisher
4 years ago
There was only one person working there, (which is an OSHA violation I believe). That associate had gone to lunch, and someone was covering that doesn't work in that department. He told us that he was going to lunch and couldn't help us. The guy that did work there came back, and told us that he couldn't help us either because he was too busy. We had to go talk to the store manager to get some help. All in all, a poor example of customer service.

  Marquise Elliott
4 years ago
Long wait today got a oil change for free for compensation. People gotta understand that when you go in there EXPECT to wait a long time. Remember, YOU didn't make an appointment at a regular car shop so you gotta wait. Piss me off to see people get irate about it

  Terrie Burger
a year ago
Bought tires online and had them installed, mounted and balanced. No issues was out in 1 hour.Service: TiresService: Tires

  Mike Barr
5 years ago
Be nice if they were open when they say they will be. Came 3 times. Once on Friday and guy said they're closing early, I asked when they will be open later, he said Tuesday, here I am Tuesday and they're closed. At Hershey motors now. They got me right in for my overdue oil change thanks to Walmart's ineptitude.

  Elle Valiante
2 years ago
Amazing mechanic (Charles)! He patiently explained everything so I had an actual understanding of what was going on with my mini van. Could not have asked for a better experience Services: Tires, Oil changeServices: Tires, Oil change

  Theodore F Lewis Sr
a year ago
Service was quick and efficient. The price for a flat tire fix (plug) was cheaper than what others are charging.

  Business Reviewer (CRGuy)
4 years ago
No issue with my tires, but I was told it would only take 40 minutes as I was the first person there. I finally got to leave 2 and a half hours later. Then when I got home I noticed both center caps were missing. Make sure you check your vehicle before you leave there lot. My center caps cost $60 each, which I shouldn't have to pay for since I never had a problem with th�m before.

  Kelly Denning
a year ago
Although it took a long time to answer the phone, the staff was courteous and knowledgeable. They also had appointments available right away.

  Ken Delise
8 years ago
This place needs competition. I made sure to be first in line (to avoid the typical 3 hour wait) this morning at 7am, and it still took them 40 minutes to even pop the hood open. They should consider a name change.

  Kurt Thompson
a year ago
They used to be decent, and have the lowest prices. Now they never seem to be open when I need them... Even during posted open hours.

  Jennifer Florschutz
4 years ago
This auto center is back up and running full speed. Kenny is the best service tech! They are aiming to please and getting the job done well! They are also looking for service techs- just an fyi.

  Car Wash Adam Cooper
5 years ago
Terrible. Don't let them touch your car!!!! Argumentative. Could very easily and probably will damage your car. NOT MECHANICS. THESE GUYS BARELY KNOW HOW TO MOUNT A TIRE. WILL MOST LIKELY BREAK YOUR STUDS.

  Ann jackson
5 years ago
Absolutely wonderful. Other walmart is closer to me but always go to parkesburg because the automotive techs are friendly and complete work in a timely fashion. Other walmart, techs are not nice and take forever to complete the job

  Lacoya Coleman
5 years ago
Love it convenient hours sometimes wait is long if you just come in without an appointment but they are polite and get the job done