CJs Automotive & Towing (24hr Towing)

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Marilu
a week ago
Very nice group of people. Chris and his mechanics do wonderful work. Got new break pads put on all four, done in no time and in great working order. Don't take your car or truck to your dealership you'll save money here and He's honest and willing to answer questions.

  Christine Brooks
8 months ago
They came to tow my kids vehicle home (through roadside assistance with insurance co).They left it in front of the house facing the wrong way. Which here, will get you a ticket/fine. I called insurance co and they called the place. The guy said driver saw no signs about parking the wrong way (I have never seen one anywhere, in any town across seven states, ever. I did however get a ticket for parking facing the wrong way when I first moved here. I know others who have also received tickets for it). Then he told the insurance lady he would not send the driver back, I was out of luck. I have been trying to call them for half hour and get nothing.

  Jonel Brown
11 months ago
Recently, I was in an accident. While I was taken to the hospital, they towed my car to their facility. When I went to retrieve my personal belongings, they understood and was very helpful. I appreciate their help percent !

  Cristian Smucker
3 months ago
Absolutely the worst shop I ve ever been to. Charged me $350 to do an enhanced inspection on my truck. And I Only received a page full of failures stopping them from passing the truck half of which are not even required for the truck to pass inspection, including fog light out, front marker light orange instead of yellow, and no muffler on my exhaust when there literally is no emission requirements on diesels in PA!!Do not recommend if you didn t get the hint.

  Rhoda Ebersol
4 months ago
They put an abandoned title on the towed car. It sat at the garage for approximately 2hrs. They lied about the car having the keys in it when it was towed. And we had the keys. It was not an abandoned vehicle whatsoever. And they overcharged us for the two hours that they had it.Very dishonest company!! Highly not recommended!!

  Lori Ketcham
a year ago
A very awful horrible experience we made it very clear to them we did not want the van taken to where they took it instead they took it and put it in storage charged us $930 for it being picked up Saturday and then us picking it up on Wednesday gave us a huge bill of $930. We're very very rude refuse to accept debit cards so that's a huge red flag. Charged us a fee for saying they started up the van they never even attempted to start up the van so there was another lie. Also claimed that they didn't put any of the dents and scratches that were in the van when you pick up a vehicle you must take pictures they took pictures that were black there's a dent in the hood that we never put in the fan the front end and the backend are also messed up thankfully we have current pictures of the vehicle that we ourselves took.

  Lawrence Garman
a year ago
I was in the neighborhood and one of my tires had a screw in it and was air. Stopped in with CJ'S to see if they could help. They were very helpful. They fixed the tire promptly for a reasonable. Would recommend them to others. I would recommend others to check them out.

  1st Harvest Network
4 years ago
This tow service is AWESOME! The service was efficient and arrived way before the ETA. I was very pleased. The driver Marco handled the situation with my car professionally. My car was getting towed to the dealership because I lost the key. Upon his arrival he asked for the key & I explained everything. He didn't get upset and kindly stated the car would have to be maneuvered a certain way as to get it up on the flat bed. My car which is a KIA Soul was really hard to move BUT HE DID IT! It took patience because I myself felt really bad with all he had to do to get it going. Thank you Marco for the awesome job! Thank you CJ's for your timely, courteous and efficient service. I will recommend you to others.

  David Forsberg
2 years ago
I had Marco give me a tow. He showed up in a very reasonable amount of time, and was very quick and professional in doing his job. Excellent service, I would recommend them to anyone for their towing needs.

  Brit Denis
5 years ago
Chris was absolutely delightful. My insurance chose him as a provider for a tow after the previous company failed to put on my spare tire and left me stranded with a flat in a Target parking lot. I got delayed getting back to my car for it to be towed, and Chris checked in with me frequently and waited for me to get there. Thanks so much for making my life MUCH easier - wish we could have gotten you from the get-go and avoided the hassle of the previous company!!

  Coco Dee
2 years ago
The battery died in my Mitsubishi Eclipse and I was able to purchase a new one at my local auto parts store. They would not install it because it would take longer than 15 mins. Since my husband recently fractured his tailbone and I have very limited experience installing a battery, I called my insurance company and they requested CJ's Towing to come out to help. Chris was incredibly kind and professional (and fast.... done in less than 10 mins!). I am so thankful for his help and would definitely recommend CJs Towing.Service: Battery

  Derreck Cassell
a year ago
This place is a rip off and over charge for poor service! I wouldn t recommend to my worst enemy. $930 bill for a short tow and 3.5 days storage charged for 5 days. This place needs shut down for stealing from people!!

  Brittany Denis
4 years ago
Another fantastic experience with Chris from Cj s! This morning, while running an early morning delivery route, a sharp stone got lodged in our tire and started an audible leak that was slowed only by the stone partially plugging the puncture it had made.Because it was so early, our insurance s roadside assistance had a rough time finding someone to come out and help us put on the spare tire. (As everyone knows, Quarryville rolls up the sidewalks from 8pm to 8am and all day Sunday, so 5:55am isn t a good time to need roadside assistance.)We ended up with a State Farm supervisor calling us and letting us know the agents were having a hard time finding someone, so they were taking over. Chris called shortly after, and arrived promptly. He once again managed to remove a tire that was essentially frozen on, and get the spare on in no time flat.Thanks for the awesome service, as always!

  Rushonna Carter
5 years ago
Very Thankful!I have a similar experience about 2 months ago.I'm not sure of the guy name if CJ or Chris however he was very nice and patient. My insurance chose him as a provider for a tow after the previous company failed to put on my spare tire because the lugs were stripped and left me stranded with a flat. I traveled from Mechanicsburg, Pa to Lancaster, Pa to meet my mother and caught a flat getting off the highway. Not only did he fix the flat but also gave a jump as my car didn't turn over after him fixing the flat for some reason. Thanks so much for your patience and helping me get back home. I agree it would've been better to have gotten you from the get-go and avoided the hassle of the previous company!!!!!

  Raymond Feliciano
4 years ago
I waited almost an hour for the tow truck to arrive. Upon arrival to tow my vehicle, the tow truck driver received a phone call. He told me that he had a police call he needed to go to first and that he'd return after he was done with that call. Someone at the office said that he would be back within the hour. Didn't wait! Called another tow company, and they came and towed my vehicle shortly thereafter.

  Michael Nowak
6 years ago
(rant) Worst service ever! If I could I would have given them -5 stars. My sister got into an accident and they wouldn't let her take her car seats for her kids. I know we have to replace them but just to get home? Also we didn't get to take our house keys so now we have to wait in the dark for someone. Even though everyone was able to walk away. They gave us an awful attitude. Never go to them stay away. They could have told us nicely but no. (End rant)

  Ash
3 years ago
The dispatcher and tow driver were both very respectful and professional. The tow arrived on time and the driver was careful with my vehicle. Reasonable rates as well.

  Maria Ramirez
2 years ago
Got locked out of my car. Marco called and let me know his time frame and was super fast! Great service. Will definitely use again

  Jen Jarvis
7 years ago
Worst tow company in Lancaster. Very unprofessional, and rude. Treat their employees like garbage. Had the audacity to show up at my house with 3 vehicles looking for one of their drivers and threaten me on my own property in front of my little boy. Very low class and trashy. Call any other tow place except CJ's!

  Angel Maldonado
a year ago
Was assigned this company through my insurance for emergency tow and they were prompt and the driver was polite

  Patrick Kemper
9 months ago
Extremely friendly. Took great care of my car after the vehicle accident that my car was involved with.

  shane vreeland
8 years ago
Was towed by Lcp after I told them I would take care of it... So that being said you think they would work with me, not a chance. So you need something out-of your car... Well you need to pay up $100 gate fee. Storage.... What a joke... 50 dollars per day.. Car was there less then 48 hr.... Still another 100, an then charge $417... For the tow.... I call BS. If I had choice of you towing my car or having to push it 30 miles up Hill... I'd find a way to push it... Ps say off of my Facebook... You freaking stalker!!!!!

  Drive by trucker
6 years ago
I want to thank the driver who came to assist me after breaking a balljoin on rt 30. He had me loaded and home in less then an hour and was a really nice guy. I was also surprised at the towing fee... It was much cheaper then i thought it would be.

  Chelsea Alling
8 years ago
Great customer service and family business! Spoke with the owner and he couldn't be more helpful and more kind. Got towed after and unfortunate accident and experienced a very nice tow truck driver.

  Raymond King
a year ago
I had Chris come to give a tow at 5/11/2022 and he took my car were it needed to go he did a very very good job and he knew what he was doing I would call CJ s automotive and towing if I would need a tow again please call them first for a tow .....

  John M
5 months ago
Great small engine repair.very reasonable prices

  Casey Morgan
8 years ago
Worst tow company in Lancaster PA!!!Not only did they have a 14 YEAR OLD running the company, she was rude and had no idea what she was doing...the owner Chris ended up towing me and scratched my car BAD!! When I asked him about it he denied it and refused to fix it

  Gary Trautman
5 years ago
Had my car towed twice in four days very efficient on time and texted me when they were on the way,Anthony did a great job would highly recommend.

  vincent b ianchimano
4 years ago
BEWARE!!! Had my car towed from these guys yesterday, I was told being towed back to Philadelphia would be $400. When we arrived I was told I need to pay $520 or he wasn t dropping off my car. Terrible experience!!!

  Roland Hinkle
2 years ago
Showed up quickly. Got me to a Ford dealer quickly and efficiently. Very polite. Would use again if ever needed in the area.