Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Sam karns
a month ago
Gave me wrong quote on price and ruined my whole day. Would have went over budget on my whole job. Was very rude to my girlfriend. I believe advance quotes a price then the service workers in the Oil City store mark up the prices and then they put the difference in there pocket. They are thieves and scoundrels.

  Yvonne Krepp-Greene
4 months ago
I called first to ask if they had a silver battery. Yes, two! Went right in, paid and the very nice man took out the old and put in the new one! But, not until he cleaned up the holder and sprayed lubricants on the terminals for me! Exceptional and professional service. Thank you!

  Steve Root
4 months ago
Their hours state that they close at 8 o clock. Showed up at 6 PM and there was a handwritten sign on the door stating that they closed at 3 PM with no explanation. Drove to Franklin. Same thing. Closed early for some reason. No explanation seems they need to get their act together.

  Josiah Kostek
3 months ago
Great group of men and women working at our local Advanced. Always helpful and have just what you need or they find it for you. Only auto shop I'll ever need.

  Shawna Santella
a year ago
The staff here are generally pretty knowledgeable and well rounded. There have been a few younger folks working who might not have an answer but they are great about getting someone who does or finding it if necessary. The store is nice and clean and I've never had to wait more than a minute to be assisted!

  Sonny G
5 months ago
Usually don't have what you need but can get it from the Franklin store so drive the 8 miles

  Michael Luciano
11 months ago
Great, friendly service. There I was in big trouble, with a broken dipstick tube on a early 2000's VW. I thought to myself who in the world carries this product? A quick google search revealed to me that there was an advanced auto only .7 miles from my location who had it in stock. I sprinted the whole way, money in hand. When I blew through the door the clerk eyed me suspiciously at first, I told him through winded breath what I needed. One clerk fired up the computer to find the product in the system while the other V-lined for the fully stocked shelve where the product was located. And then there she was exactly what I needed a new dip stick tube for the early 2000's VW. I was in and out and had thatold dip stick tube stripped and the new one equipped before you could say advanced auto rules.

  Robert Patterson
2 months ago
Great help,fast service

  Dana Sunderlin
a year ago
Finally we have one closer to home, definitely a good thing and good prices. It's nice to not have drive the ten miles we had to before.

  Malarie Phillips
2 years ago
I use to think this place was friendly customer service until today when I went in and asked for help. my 3 year old and 7 year old kids was with me. My 3 year old son was looking at the keychains hanging right there underneath the registers and he was about to touch one and the guys got real rude with and was telling him not to touch them and started accusing him of stealing something from there. Ah I m sorry if my 3 YEAR OLD KID stole something from there I think I would of known or saw it but NO HE DIDNT TAKE ANYTHING. like idc who or what but no grown person should be talking to a little kid that way. That was completely rude and uncalled for. All I know is I WILL NOT go there again as long as that guy is working there.. that is NOT a way to treat any customer or even the customers children. Something needs done about that.

  Wayne Smith
2 years ago
Could go back to the way it used to be for cleanliness but I understand times change. Had what I needed and was more than happy to look around. Update 4/5/2022. Store is being rearranged so it might be in disarray but they are carrying diehard tools now..... hope to exchange some broken craftsman.....

  Robert Walberg
a year ago
It should be called maybe parts,seems like everytime I stopped in to get parts they don't have them and when I ask how much ther prices went up by 35% then I call hovis an they have my parts and they cost anywhere from $10 to $15 dollars less so I'll start out at hovis first from now on..

  Josh Reddinger
a year ago
Nice employees and management is on top of things. Highly appreciate their efforts.

  Michael Downing
9 months ago
The guys at OC Advance always point me in the right direction and make sure I buy the right stuff.

  William BJ Campbell
2 years ago
I mean, were ended up going to the one in Titusville to get the bulb we needed, but they're always really nice.

  Frank Glas
2 years ago
Hard to take things back even with a recipe,don't have enough cash in the drawer or something,like I took too many things back that last yr,well wouldn't have to take them back if they would have gave me the rite parts to Begin with,5 times in one day they gave me the wrong part...

  Brittney
2 years ago
The staff is very friendly and knowledgeable! Jackie usually helps us with what we need and she always does a great job!

  Lori Tupek
2 years ago
Excellent customer service, always ready too answer any questions one has, very helpful and kind.

  Gordon Heffernan
2 years ago
My son who is from Oil City Pa. and is in 82nd Airborn stationed at Fort Bragg North Carolina was home for leave here in Oil City. He had a check engine light on and bought the part: purge valve and canister from Advance Auto in Oil City for 435.00 dollars. The two things that upset me was number 1, they would not give him a military discount. Number two, after installing the new part, Advance Auto in Oil City would not reset the code, so the check engine light would go out.. Consequently, we drove to NAPA in Senca Pa. and they did reset the code for him for free.

  Dustin Harrison
a year ago
This advances a great addition to oil City very lucky to have it where it is located saf is always knowledgeable, helpful and ready to getr done

  Jen Silvis
2 years ago
Wiper blades are very expensive at advance I ask for a 18 inch cheapest one was 15.99 or the next one was 24.98 Walmart has cheap ones for 3.96 a piece...

  Lacey O'Brien
2 months ago
Great service

  M Shreff
2 years ago
I have tried to call 8 times between 4:55 p.m. and 5:40 p.m. 05/18/2021. No answer. It just rings and rings and Rings until they disconnect you. Makes it hard to make a purchase.

  Missy Kramer
2 years ago
Very helpful and they are charging my battery so hopefully it starts my car

  Greg Dill
3 years ago
The folks that work here are always friendly with good attitudes, and always eager to help. Great selection of auto parts and accessories.

  Melissa-Lou Bundy
2 years ago
Great place. Some of their prices are outrageous, but not all.

  Brandi McCracken
2 years ago
They always have what I need, and if they don't have it on hand, they can always order it.

  Robin Ellis
a year ago
They have what you need and then some.Staff take time to help in all aspect

  Devin Persing
4 years ago
Its good quality but always have to make second trip to exchange with right part

  R Bernal
2 years ago
Always going the extra mile to help. Good job guys.