Goodyear Auto Center

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Rachael Castro
8 months ago
This is the absolute SLOWEST moving shop I have EVER been at! Just spent 6 hours waiting for an oil change, inspection and reverse light!!! I wouldn't be so angry about this usually, but I called to ask would it be better to have an appointment before I even went. The last thing I want to do is wait 5.5 hours while everyone else's car gets worked on. I could have done that at home! But they said...no problem..we take walk ins all the time! The y ripped the inspection sticker and left glue on the windshield and my dash. The biggest issue is the wait time!! I'm so frustrated and angry...they couldn't just tell me to drop it off? Two of the workers had not one ounce of respect for me. My guess is because I'm a woman. I will never go back there after the day I've had trying to get simple maintenance done on my car. I'm left angry and exhausted

  Terry Cameron
7 months ago
From our way up from Florida to Canada, got a flat tire. They receive us and repair fast, without appointment on lunch time. Honest and fast. Big thank you to Joseph and his crew.

  Valerie Wrenn
2 years ago
Great experience from start to finish. I had some challenges scheduling - totally on my end, and the support on the phone was excellent. The two staff who showed up, Steve & Jeremiah, were polite and professional. I appreciated that they wore their masks while interacting with us. I honestly don't think I will go back to bringing my car in for new tires when having them come to me was so convenient and cost effective.

  Brian Wenocur
2 years ago
Jeremiah arrived promptly at the start of the appointment window and announced his presence with a courteous phone call. 90 minutes later he had completed his mission of installing 4 new Goodyear tires and TPMS sensors on my car which was parked on my driveway while I relaxed in my house. He then called to say he had finished. I did a test drive and it seems that the whole process of mobile installation was a rousing and wonderful success.I would certainly recommend this service to anyone needing new tires.

  Brad Jaffe
3 years ago
I contacted roll and spoke to a very helpful representative named Evan that helped me every step of the way on getting 4 new tires for my BMW 535. I did not want the Run Flat tires that were on there and was a bit nervous about switching to another tire, but not only did he help ease my mind, but he also helped me get what I could find as the best replacement for that vehicle even though they were not Goodyear tires. The service was painless as they picked up the car at my house and had it back to me later that day with 4 new tires. If you are like me, you want things simplified in your life and when you can get a good deal and have the convenience of what felt like a personal concierge service, that is a win in my books.

  Tad� Williams
3 years ago
Steve and Luis came out to my residence to replace 2 rear tires on my vehicle. They alerted me when they arrived and explained exactly what they were going to do. They didn't try to up-sell me on anything and didn't try to add any thing on to the agreed price. They were very professional and completed the job in under 3o minutes. They were very quiet and did not disturb my neighbors. I would recommend the services of Roll of East Norriton, pa

  Donna Nungesser
3 years ago
Roll by Goodyear in Norristown were extremely helpful when I got a flat tire on my way to work. I had to have the car towed into the shop but they checked every tire and not just the flat one. There were multiple calls to keep me updated on what they were finding (which was more than expected) with the other tires (2 were just purchased 6 months prior somewhere else). I ended up having to replace all the tires. Two were done at the shop and the other two were done at my job at a later date. The van came to my work (arriving a little early) and they were done in about an hour. It was super easy to schedule the service and every member of the staff that I interacted with were great. They answered my questions, explained what was wrong, and told me the best & safest way to get the car back on the road while waiting for the other tires to come in. I wish I knew about Roll by Goodyear 6 months ago! I will never purchase tires from anywhere else again!

  Kurt Simmons
3 years ago
This experience was fantastic. Ordered online, no need to be hassled by a salesperson. On the day of install they called and asked to come early. Steve and Luis were professional and courtesy. I never thought I would be getting tires installed in my driveway. So much better then having to go and wait in a store.

  January Junod
4 years ago
Got a flat tire on my drive to work. Scheduled a time for them to come out to my office to replace my tires for me. They were very professional and kept me in the loop throughout the process. Wayne was great and provided such amazing service, would definitely recommend. The price and convenience were perfect to be able to not have to lose any time at the office to have the issue fixed. Thank you guys!

  Brian Abernathy
3 years ago
Easy peasy. I purchased two tires online and made an appointment for them to come to me for the install. Steve and Kevin were polite, courteous, and efficient. Very happy with the service - I'd recommend them and will certainly use them in the future.

  Wes Peskin
2 years ago
Great experience - in and out with a pre-scheduled appointment. Very reasonable pricing and courteous team on site to take care of all of my tire replacement needs and an alignment all in one place. Thanks Roll team!

  Tj Cannan
3 years ago
I had roll replace 4 tires. Evan and his staff at Roll made everything so easy. Service was great! Very happy with my tires. They saved me almost $300 over my car dealers price. Highly recommend this company!

  Lena Harper
4 years ago
I highly recommend Roll by Goodyear. It is so much more convenient than dealing with unreliable tow companies and garages that can't fit you in for days. I had a flat and was stuck at work, RBG was very easy to schedule, had reasonable prices and came out exactly when they promised to. My tire replacement was done in 15 minutes and I never had to leave work. Will definitely be giving them my business next time I need tires.

  Matthew Heslin
3 years ago
Luis came out to my home after we drove over a screw and ended up with a flat tire. He arrived early and got right to work. Removed the spare, removed the flat, replaced the tire, and shined the sidewall up. He even answered my questions about Roll, since this was the first time I'd used this service. A great first experience! Absolutely recommended.

  Marc Scheiner
3 years ago
Steve & Jeremiah did an awesome job replacing a tire today! They came on time, handled it quickly and were very friendly. This is my first time using Roll by Goodyear and would definitely use them again and recommend them to others.

  Tina Holbrook
4 years ago
I highly highly recommend Roll by Just Tires! I barely had any tread left on my tires and a friend of mine referred me to them. They come directly to your house and do the tires there. They also will match any price that you find within 14 days of purchase! All four tires done in one hour it was awesome!!Thank you Tina for recommending them!!

  Sal Noms
2 years ago
If I could put 0 stars surely I would, I went there 5 times trying to make the first routine alignment on my tires (after 6000 miles), but they made me replace the inner tie rods cause they said they were damaged. After doing so and after many attempts of doing the alignment they said they only only do alignments to the front tires cause they don't have the tools and/or machine to perform the rear alignment. And to top it all off one of the employees tried to convince me that the alignments weren't necessary because it doesn't affect the thread of the tires. I find it unbelievable! But the story doesn't end here.

  Joe 6
3 years ago
Girlfriend called for me yesterday to get 4 new tires on Toyota, desperately needed, they came out within 3 hours of calling, 4 brand new tires at a very good price. Right at home too. Best way to get tires installed. Friendly technician did a good job

  Kathy G
3 years ago
Steve & his partner arrived on time, they were professional, replacing all 4 tires in my driveway. This was my first time using Roll by Goodyear & I d recommend them to family & friends. I d definitely use them again! Love the convenience of this service!

  Lewis Dillard
3 years ago
Couldn t have had a smoother experience. I had Kevin, super cool guy and put on 4 new tires in no time. All I had to do was give him the wheel lock. The price was also on par with what I expected to pay at a repair shop if not cheaper, without having to wait in a waiting room for hours. Can t say enough good things about the process.

  Molly McGuire
4 years ago
Okay I'm sitting in the lobby now, and the whole team has taken such good care of me! I popped a tire and don't have a regular shop as I'm fairly new to the city. I was looking all over for a good option, calling a few shops and the team at Roll was so nice over the phone that I decided to stop in to the Center City store for a quick consult. They did everything they could to accommodate me from the phone call to getting in the shop. Would recommend!!

  Jay Oberdorf
3 years ago
Not only did Roll have the replacement tire I needed, but they sent this very capable technician, Jeremiah, to our home to remove our shredded tire, replace it with a new tire, properly balanced and with correct tire pressure, and check the other tires and the spare for proper pressure. Jeremiah is a credit to your company! Thank you for sending him, providing the correct tire, and making certain Jeremiah was on time for my appointment.

  Stacey Cartagenova
3 years ago
Amazing Service Amazing Product!I recently learned about Roll by Goodyear. Had a cut in my tire and called Roll. I spoke with Evan Burstein at the Norristown location and he was beyond helpful. He knows his product and I was at ease knowing he was managing every detail for me. His explanation of Roll's service was clear, concise and accurate and the process went without a hitch! The tires I needed were easy to find and Roll was at my home in less than a day! Jeremiah and Steve were friendly, professional and reliable. The installation for 2 tires was done in my driveway and completed in 25 minutes. Love the new concept of Roll by Goodyear. Easy...Fast....Convenient. Highly recommend. #rollbygoodyear

  Allison Lucas
4 years ago
I ordered 4 tires to be changed at my home. Started with one man, but after a tornado warning hit the area another truck showed up to help him. Both men worked through the torrential rain and storm and were able to get all 4 tires changed!Both men were extremely nice and professional. I would absolutely recommend their services to family and friends!!

  Juan Munoz
3 years ago
Steve showed up exactly on time, he went straight to work on my BMW X5 and was careful and put attention to detail to changing my tire. He was also very fast! Took less than 10 mins. Awesome job! Loved that he explained to me what he was doing as well ! Excellent job! Thank you Steve !

  Justin Evert
4 years ago
I have nothing but glowing things to say about the service. The convenience and price point are perfect for people with full schedules. Quan was my tech and he was friendly, efficient, and early for my appointment. He replaced two of my tires in half an hour. 10/10, would highly recommend.

  Karissa Chabalie
4 years ago
I was so pleasantly surprised by my experience. On Sunday evening I popped one tire and damaged another. The service that Roll by Just Tires provides with their mobile installation prevented me paying $100+ for a tow truck to take my car somewhere else, and I was able to schedule my service for the very next morning. As previous reviews do mention, sure it s not a super personal interaction. But if you re the average busy person like me you literally just need tires, not an hour long conversation with someone. It was so convenient to be able to work from home and have it all taken care of in less than an hour. I had to step away from my desk for less than a minute through the whole process. Thank you for your service and I would highly recommend this to people who are either in a similar situation with a flat/tire damage, or need new tires altogether!

  Prabhleen Kaur
2 years ago
Spent $600 on new tires and 2 tires exploded 4 days later and 3 days apart. Upon taking my car back to the shop, I was told that it was my fault it happened?!? You got a good scam going on GOOD YEAR. Now I am spending more money on uber because a company does not know how to run an honest business.

  Scott Spector
3 years ago
Steve was great. He was thoughtful knowledgeable and had my tires on under In 45 minutes. The price point and convenience are undeniably perfect for someone who has a busy schedule. I recommend Roll highly.

  Debbie Stiles
a year ago
Bought 4 new tires, balance and installed. When we took the car on highway it had a strong vibration. We had to take the car to another shop and get all 4 tires rebalanced as the balance was way off.