Burns Auto Repair

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Robert Lee
a month ago
Discovered a slow leak on my new to me '21 Ford Bronco. I've always come to Burns for their full service gas station, I figured I would come in first thing on a Saturday to have it hopefully patched. I get there around 7:40 AM and Doug took me right in, 20 minutes on the dot, it's patched and all tires are filled to the correct PSI. Wonderful service and very prompt. Will be going back for my inspection next week!

  Geoff Steadman
a month ago
Stopped in to put air in a very low tire. While putting air in, I noticed a screw in the tire. They took it right and patched it very quick. They are super friendly.

  Aileen McQuarrie
5 months ago
The best auto repair shop in the area. Will never use anyone else. Dave and the crew are the best!!Services: Air & cabin filter replacement, Exhaust, Tires, General repairs & maintenance, Tire rotations, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Wiper blade installation, Oil changeServices: Air & cabin filter replacement, Exhaust, Tires, General repairs & maintenance, Tire rotations, Engine repair, Vehicle Inspection, Wheel alignment, Brakes, Auto tire replacement, Auto emissions testing, Vehicle safety inspection, Wiper blade installation, Oil change

  Miguel Hernandez
a year ago
Had 2 unexpected tires go. Mr. Burns and his crew took care of it , earlier than expected prior to phone conversation. Great job and good service

  Marc Rossi Auto Sales
a year ago
I have to say, these guys are truly nice!!!I had to ask head mechanic to look at my shrieking serpentine belt. He came right out, super friendly and took care of my problem right away . Hard to find a place that s this good. I ll always give them my business.Service: Auto maintenance

  Maira Silva
2 weeks ago
They are the best neighborhood mechanics!

  kristen koseski
2 years ago
These guys are amazing!! Friendly, efficient and honest. They will never suggest a repair unless it is absolutely necessary. In fact they talked me out of an expensive replacement recently because there was no safety issue and it wasn't imperative. They work quickly,, and charge charge fair prices.. Love these guys!!!

  John Johnson
2 years ago
Reading the reviews I realized that there is very little I can add. I have done business with them for 15 years. They have done everything I can think of for me including buying one of my cars and selling me 2 cars over the years. I consider all of them friends. Now in the fewest words I can think of: Friendly, knowledgeable, reasonable, competent.Services: Tires, General repairs & maintenance, Oil change

  Jean Carey
2 years ago
I have been using Burn s for about a year they have always been friendly an professional I recently had a big problem with my SUV. Doug who was the mechanic called me an explained in detail the problem an the cost. A few days later my car would not start I called Doug since I lived close by he came to my house determined the problem the battery went to the station put a new battery in and I was on my way. Everyone who I have spoken with always so nice an accommodating to my schedule. Thanks again Doug coming to the rescue.Services: General repairs & maintenance, Auto engine diagnostic, Engine repair, Oil change

  Edward Fischer
a year ago
Burns is the place for all your auto repairs and needs. The crew at Burns are professional, yet courteous and friendly. Can't go wrong bringing your car there.

  Justin D.
4 years ago
Good repairs. Prices can be higher than other but the quality and work is always excellent. They schedule you in quick and are very friendly. I do not recommend getting gas here as it is not self service and tends to be 20-30 cents more expensive. Gas in all of newtown is higher priced than richboro. If you are looking for a mechanic I would recommend them for that not for filling up your tank. Try them out! Ive used them for 5 years now no complaints.

  William Roberts
2 months ago
Always second to none.thanks for always being there.

  Frank Thurbet
3 years ago
Burns Auto repair is a local family business that goes above and beyond for their customers. Their friendly team, listens and responses to further needs and concerns.They go the extra mile for customer care and satisfaction. The car dealer will NEVER see my jeep again.

  Matt Collins
4 months ago
Best service center - hands down.

  Kevin Watkins
4 years ago
I got a flat tire nearby and the tire couldn't be repaired. I was about to call AAA and have them tow me to a tire place. I called the tire place (named after 3 Boys), and they said my tires had to be Special Ordered..2 day wait. I drive a Jeep, not a Maserati. I limped into Burns and they said they'd have a tire in less than 2 hours. Friendly, fast, and professional!

  Sandy Weasner
2 years ago
My car battery and alternator died Friday afternoon. Figured I would be without a car for days. Had car towed to Burns Auto Repair. They fixed my car Saturday morning. Excellent customer service

  Ben Hoffman
a year ago
I ve never had a bad experience at this shop. Friendly, honest and knowledgeable. I would never go anywhere else.Service: General repairs & maintenanceService: General repairs & maintenance

  &%
3 years ago
Respectful to women. I drove up by myself and was quoted a fair price, $60 per tire lower than the shop who sold me the car wanted to charge me. They told me exactly what was wrong and what they did. Couldn't be happier. I'll be back

  Kyle Owen
5 years ago
Last night Friday 9/7/2018 @ 715pm I was driving nearby with my 2 year old in the rain when my wiper blade torn and I couldn't see. So I seen that Burns was 2 blocks up the road and stopped there to buy a simple wiper blade so I could drive safely with my child in the car. (The business hours say until 8pm) So the young guy in the shop was starting to shut down the fans and compressors at 720pm. I asked him if I could buy a wiper blade he told me he couldn't help me. I said I have my child in the car all I want is to buy a wiper blade for myself to put on. He said we dont have any wiper blades with an attitude. As a former mechanic myself I have never worked in a small shop that didn't stock basic wiper blades. When clearly/visibly they had them right in the shop. I dont like writing bad reviews at all but this one really bugged me. Why have business hours until 8pm if your going to close early or allow an employee/manager to dictate the hours. Customer Service is everything. Myself being a Manager of a company I have learned the best simple business motto is "You'll Always Attract More Bees With Honey". I deal with customers/clients/contractors on a daily basis for 15 years and we have never had to advertise once simply on word of mouth and reputation. It start with kindness, friendly attitude and the will to go that extra step to help someone. Needless to say I had to drive 5 miles to another shop in Pineville at a Shell Gas station and they had no problem selling me a wiper blade, it took 5 mins tops i said hey i need a wiper and boom they handed me one said its $12 gave him $15 and said Have a nice night. I think that is pretty simple and basic. I hope the owner addresses this issue i will be calling on Monday.

  Nancy Kelly
2 years ago
I'm new to the area and used Burns for the first time for oil change and Pa inspection. Everyone was super nice and work was completed in timely manner and reasonable cost.Service: Oil changeService: Oil change

  Dr. Joseph Rhyanes
5 months ago
Polite and they pump your gas

  Helen Miller
4 years ago
Excellent friendly service ! Have used them since 1985: honest and trustworthy; extremely knowledgeable and professional.

  Anne Kelley
a year ago
Very friendly,honest and respectable.Thanks Dave and Doug !

  Bonnie Melloul
3 years ago
I highly recommend Burns Auto Repair. Mr. Burns is friendly and attentive. And the repairs are on target. It's old fashioned service at its best.

  Crickett Lind
a year ago
This place is super friendly, helpful and one of the cleanest shops I have seen.

  Donna Slowakiewicz
7 months ago
Great service and friendly staff!

  Gary Spreckley
3 years ago
Great garage,talented crew of mechanics. They always help me keep my trucks running smooth

  Erik Cohen
4 months ago
Premier auto service in Newtown

  Laura Romey
9 months ago
Always professional and a job well done.

  Kimberly Parrilla
4 years ago
Best car mechanics in this area! All the people who work at Burns are very very nice