Accessibility
- Wheelchair accessible entrance
Reviews
Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.
Kevin Luzier
a month ago
Crist is quite knowledgeable, skilled, and honest. His work and advice have saved us a good deal of money multiple times. He's one of the few who understands the need to properly repair even older cars with high mileage. Great guy!
Ben Soccio
a month ago
There are wonderful place to take your vehicle I highly recommend I love how they give you a report on your entire vehicle and let it up to you if you want to fix it or not the owner was very nice God bless him and the receptionist was wonderful I felt at home thanks again
Kevin Dobson
4 months ago
Crist and Mike both were very nice and also very helpful. I was in and out in a timely manner with all my paperwork in hand
Leah Hutchinson
5 years ago
This garage goes above & beyond, is flexible with customers schedules, has a wonderful customer service environment, very personable mechanics, down to earth, funny & even has a dog that hangs around to greet you! The guys at Hess garage have done so much for me with the process of my ignition interlock system. They worked with my timing, explained everything thoroughly, and have done my service appointments wonderfully. HIGHLY RECOMMEND!!!!!!!!!
Paul Gleichsner
2 years ago
As a new resident of Newport I needed a garage for an oil change and tire rotation. They were able to take care of my care the day I called. I am very happy with the way I was treated and the service I received.
Anthony Hunter
2 years ago
My first impression are they are extremely personable and professional. They replaced a cord for my ignition interlock. I was worried they might not be so friendly and maybe a little judgmental since I was there for the interlock. However they treated me extremely well and it was an enjoyable experience. I would recommend if your in the area.
James Grant
5 years ago
I only have good things to say about CA Hess garage. That garage is probably the most honest place I ever had work done on any of my vehicles. I cannot emphasize on how honest those people are mr. Hess is a good man and his service writer Mike is a very very nice man. Thanks again guysJim grant
Kathryn Schwenk
a year ago
I moved and needed a new garage.. if you re looking for a new garage - this is the one! Such nice people and great service! Absolutely no complaints, they re great! (:
Steve Shupp
7 years ago
While traveling from out of state I had car trouble. I pulled off the highway and stopped at the State Police barracks to ask where I could get car looked at. They directed me to two places in Newport. It was 3:45 PM on a Friday and the first place was too busy to help. They suggested C.A. Hess. I got there just before closing time and because of my situation they said they would look at my car. Long story short it was a loose wheel. They tightened it up, checked the other wheels, test drove it and sent me on my way. They were real lifesavers and I will always be grateful to them. If it wasn't for them I don't know what I would have done. I would highly recommend them to anyone.-Steve from NJ
Nicole L.
6 years ago
I'll never take my vehicle here again. I took my vehicle here for inspection. It needed an exhaust fix. That they half assed. And it needed breaks. When I drove I kept hearing weird noises after they put the new break pads on.I paid them like $270.00 to have to go to an exhaust place and pay more money to have the exhaust "they fixed" fixed appropriately.
Kayla Smith
2 years ago
Great service! Was able to get in for an oil change the day I called. Price was right (cheaper than where I used to take my car). And they love dogs!
James Grant
4 years ago
What can I say about this garage they are the most honest people I have ever dealt with as far as it goes with a garage and the mechanic and then Mike that works at front desk if you have problems with your vehicles please take it to them and you will not be the dissatisfied yeah those people are great and they will work with you.ThanksJim grant
A Warner
4 years ago
Michael and Crist are great! I have a crazy busy schedule and no matter what the need, they fit me in everytime I call or just show up . Everything is always done fast, right and cheap!! Can't ask for anything more! Love the super soft doggie and her "inside voice" trick too. Family friendly, small town atmosphere.
Ben Prescott
4 years ago
Had an emergeny issue with my truck. Lost my rear break line on Friday May 24th just in front of theMemorial Day weekend. Came in from out of town and late in the day. Mike and Rich had just closed up for the day and were literally locking the doors when I showed up. I told them I was in tough shape. Out of town with a camper for the long weekend and no way was I going to get back home without help.. They took me in and an hour later I was done. Great work and terrfic people. Highly recommend
Total Lunacy
5 years ago
Crist has been my mechanic for the entire twenty years I have lived in this area. He and his staff are caring, honest, and competent. I wouldn't take my car anywhere else.
Matt Shepherd
3 years ago
Great serive and friendly ppl. They just didn't tell me about a price of an installation on my vehicle prior to putting it on. Also was quoted a different price then that on the bill.
Nancy Seaman
4 years ago
I love to do business there. They're honest quality work and fair prices. Can't ask for more than that. Friendly atmosphere. 5 star for me i would recommend them to anybody.
Jane Harker
5 years ago
I wish I could give them 10 stars!! They fit me into their busy schedule last minute. Service was excellent, very friendly guys! Great price and will return to them again.
Michael Liggett
5 years ago
Chris Hess was my father's mechanic and now he is mine. If you want honesty, hard working, and dependable look no further and take your car no where else then his garage.
DamirB 423
4 years ago
Great little garage.. mechanics are very friendly. Witnessed the owner send one of his mechanics to someone's house to jumpstart his car. That's customer service to brag about..
James Bishop
2 years ago
Called for tire prices and never got a return call so I got them from another place and I'll get the car inspected at a different garage that is open at least 5 days a week also.
Wendy Harrison
5 years ago
I can t say enough about how great this garage is...always willing to help in an emergency...thoroughly explained my options. They do everything from big jobs to oil changes and always go above and beyond for the customer.
Carol Morris
3 years ago
I've been taking my car there for a year and the guys are awesome!! Great service!
Jennifer Suarez
7 years ago
I just had my car inspected here. The mechanics were fast and friendly. I just found my new mechanic!
Mike Casey
5 years ago
Have been going to Hess Garage for years, they are very friendly and do great work.
David Porter
4 years ago
Awesome place to take your vehicles....fair prices... Honest people .... They keep it real without the B.S. DPHOMES
Andrew Miller
2 months ago
On time great service
Jennifer Lantz
3 years ago
He fixed my sister's car and the bill was reasonable.
Laura B. Current
7 years ago
the guys are always friendly. they are accommodating and provide speedy, accurate service.
David Hersh
6 years ago
Awesome great guys... They go the extra mile and don't charge an arm and a leg.