Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  D K
2 months ago
I went in to get a wiper blade and was in and out in about 4 minutes (including installation). Employees were nice.

  Scott Lawrence
10 months ago
I hate to write bad reviews. My battery died at 8:30 pm close to this Advance Auto Parts in New Kensington. A good Samaritan gave me a jump, and I immediately went to the store. Upon entry, I told them I needed a battery, and if they could put it in. The employee said it was too late. I was over 100 miles from home with a bad battery and no one to help. I got really upset when he got the manager, who said the same thing. He did offer to sell me a battery and tools. The Advance Auto stores I know install batteries they sell. What is with this store? I stormed out of the store, swearing. I have never received such treatment in Myrtle Beach, where I faithfully go to the 501 stores. But I guess people will be people. The next day, I went to Walmart in Weirton, WV, and bought a battery for half the price the guy in New Kensington would charge me. Sorry for the bad review, but I write these reviews so people know the truth.

  Alex Parker
6 months ago
Fast & friendly service. Was able to find exactly what I needed.

  Lisa Wiggins
5 months ago
Great manager! Very helpful!

  Lance Johnson (Sir Stacks)
a year ago
Zack and Dom fanfreakintastic the best two dudes I ever seen at any place in the world. They got my friends car all back to normal and they were friendly and helpful and I would recommend to anyone to come and see zack and Dom! The goats

  Matthew S.
a year ago
Stopped in today and the guys were very helpful. Big Zach and Austin helped me out. Been in another time and Zach helped me. Great work guys! Keep up the good work.

  Adam Kaesberg
3 years ago
Store was clean and we'll stocked with current products (no old date on pair or batteries) Thomas was a great help but he was the only one staffed so he had to make peop6 wait to be assisted and checked out.Note to the manager:You need to staff 2 people for safe and efficient store operation. Don't cut staff or hours to save labor cost 2 is the minimum.

  Jesse Leubner
a year ago
Friendly helpful staff even assisted in carrying my items to my truck. Had the part I needed, in stock and provided loaner tools with a small deposit! Thanks guys!

  Big Honey XL
2 years ago
This store is usually Wack-A-Doodle Doo but it s been getting a lot better. Zack helped me figure out exactly what part I was looking for. He also helped me with my oil change and fluids. Couldn t be happier. Im a life long customer now because of him in particular

  Flo Karras
3 years ago
Both my hubby and I are disabled. I can't lift the hood. I go here frequently needing help with minor issues. They always are helpful polite and quick to respond. Greatly appreciate their professionalism.

  R Butters
a year ago
I get that working in customer service sucks, but if you re so disgruntled with your job that you can t be bothered to help a customer, or telling customers they called the wrong store advance auto has really gone downhill.

  C. H
4 years ago
I went there yesterday because I didn t know what these spots and marks where on the hood of my car. Come to find out, it was rust water that dripped on my car. The two guys there were awesome! One of the guys name was Mike and I can t remember the other guys name, but he was awesome as well. I was showed what to use and how to apply it, and it worked!! Thank you guys for everything!

  Alan Morales
2 years ago
Everyone here is very friendly and helped me as soon as I walked in the door until I left. Bunch of great people working here

  charles ray
3 years ago
Limited issues this time. The clerk Rich was very helpful. The system just takes forever to identify if they even have the parts. Then majority of time at another location.

  Autumn Lil Bird Nerd Renee
3 years ago
The associate was fast,friendly, &ready to help! I needed a battery &he tested it,changed it,&rung me up in no time! A plus on efficiency!

  Julie Hartsock
5 months ago
Friendly helpful staff

  P Taylor
3 years ago
This location is usually lousy. The people hear are not customer friendly or helpful. Do yourself a huge favor and use the location on Tarentum Bridge Rd.

  Robert Conrad
2 years ago
Asked a question and got great service, salesman was excellent. Thank you

  Joe Lee
4 years ago
Fair prices and if they can't get what you are looking for they will go out of their way to help you find it.

  Cherie Putt
10 months ago
Very patient and helpful staff

  Shirley Kramer
3 years ago
Always have what I need. And their assistance outside is awesome .

  tom burton
3 years ago
The Advance Auto Parts in New Ken, fast friendly service never had a problem.

  Mike Maleski
2 years ago
Love that place. Very knowledgeable ppl

  Ty
5 years ago
They usually have what you are looking for. And if not, they can get it pretty quick.

  Rick Tissue
5 years ago
Good service on return of a defective part.Great sale on oil change package.

  M. N.
3 years ago
Glad to see they stopped quarantining the whole store.

  Jennifer Sisk
5 years ago
Not my favorite place in the world but the salesoerson made it quick and painless

  Jlangner Zz
2 years ago
Great job!I got a new battery.

  jhip626
7 years ago
Helpful staff, always nice when I walk in.

  Nick Smith
5 years ago
Tom solved all my problems and is great at finding the right part.