New Holland Auto Group

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  John Mahers
3 days ago
I bought my used truck from New Holland auto group which was great!!!! BUT .. service afterwards was horrible. I go back for an inspection and emissions, drop it off the night before. Got a call at 7:30am to go over what was to be done. Didn t get another call until 3:30pm to say what it needed and there wasn t enough time in the day to finish it. ( brakes and O2 sensors) 8 hours to do an inspection and emissions REALLY?!?!?! Needed to keep it over the weekend to do the work. Did happen, I needed the truck for the weekend.

  Denise Kelly
a month ago
I bought my first Chevy truck here and was very satisfied with the process. Joe Galie spent a good deal of time with me on a first visit and my husband on a second visit. He answered all of our questions and then reached out two weeks later to be sure we were happy with our new truck. I recommend this auto group and Joe as a great dealer!

  B
2 weeks ago
When is a deal not a deal ? When it's from New Holland. 3/15/24 6:00PM put $2000.00 down on a vehicle & provided all signatures and required paperwork/documentation as requested. The dealership was unable to arrange financing & asked me to arrange. I met with our banker to do so and informed the salesman. Meanwhile, on 3/22/24 10:30AM I was at a funeral & received a voice mail threatening to sell the vehicle if I did not call this dealership within 90 minutes to confirm our interest in the vehicle, (the cashed check and signed documents were not enough ? ?) By the time I got back from the funeral, the vehicle was sold ! It was a total of 4 business days since providing the deposit and only 2 days since meeting with our banker. P.S. the bank ok'd the financing ! The 1 star is because the salesman was pleasant throughout; I think management was behind the shady tactics. At this time we're considering legal action due to a breathtaking breach of contract law.

  Angela N
2 months ago
My son bought his first truck today! Everyone involved with the whole process were professional and explained everything in detail! Definitely recommend!

  Heather Belliveau
a month ago
I have been to this place to have my vehicle serviced many times. Seems efficient, never had an issue. Staff seem friendly and helpful. I do like that the service department is open limited hours on Saturdays, while other places in the immediate area are not.

  ABL Communications
4 months ago
Great people, had a great experience over all. Will buy my next Ford here in a few years.

  Lorenz Praefcke
3 weeks ago
We had driven almost an hour to do a test drive with a Sorento 2019. That car had such a bad smell that we could not buy it and did not even do the test drive. This was the first setback and I would have expected that they would inspect cars telling customers about the conditions before making them drive an hour for a test drive.Their sales person did his best to offer us other cars and we did a test drive with a BMW X1 and a Kia Niro. Both cars were offered as available. After the test drive my wife and I were having a short (5 min max!) discussion while the sales rep was heading back to the office. We opted for the X1 and wanted to buy it right away but suddenly the car was gone. Another sales rep did reserve it that very minute for another person for a test drive. The others were not even there when we had decided to buy it, they had apparently called in and reserved the car for a test drive while we were doing our test drive with it.Even talking to the sales manager did not help. He had had a heated discussion with our sales rep but did not change his mind. I tried to talk to him as well, but no way that he would sell the car to us.He said that this were internal processes (whatever that means). I do not understand how you can make a failed internal process to the problem of the customer standing right in front of you with literally a check in his hand. They should have called the others and cancelled the other test drive. I do not know for sure but I assume they did prefer the other buyers because we did not need financing and did not have a trade in.Thank you for not selling the car to us despite being first in line. This was truly a once in a lifetime experience. I have never been treated so unappreciated when buying a car (and I have bought many in my life).

  Heather Heltzinger
2 months ago
Denny B. made this whole process fun and not only got me a great deal on a new Jeep, but totally made the whole process for leasing my first business vehicle so easy and no stress!! I highly recommend Denny here at New Holland.

  Ruth Hernandez
2 months ago
Their commercial department is excellent. Best one in the area! They are always on top of things and willing to solve maintenance issues in a timely manner.

  Michael Huth Jr
6 months ago
Fast and friendly service. Just make sure you check your bill. My wife & I got the same service for oil changes. But they billed her separate for each service and gave me the package for a cheaper price. So she paid more money and they did not even offer to give some of the money back or discount on her next oil change.

  John Martinez
3 months ago
Honestly? How hard is it to give an oil change? 3 times I drove out here for an oil change, and 3 times I was told it's at least a 2 hr wait time. When I called to make an appt., I was told, "We're 3 weeks out on appts for oil change.". Very disappointed.

  Charles Kadyk
7 months ago
After some recent serious repairs (new transmission, etc.) I was very satisfied with my service experience at New Holland Auto Group. Repairs were clearly explained to me, and the vehicle work was completed early thus allowing me to use the vehicle for a trip, which I had originally thought wouldn't happen. I drove the vehicle to OH and back and it performed admirably. Thanks for the work!

  Deb Zerbe
10 months ago
Great dealership! Friendly staff ! Honors signed agreement price. No silly dealer markups. Values their customers. We won t buy anywhere else.

  Andrew Piselli
2 months ago
Great service, good people. I have bought several vehicles over the past few years and will continue

  Patricia Swanger
7 months ago
We are always treated well and they will always work with you at New Holland Auto Group! Jerry is a great salesman! Our family bought 9 new Vehicles from this dealership and they are terrific! Would recommend to anyone!

  Catina Hostetler
6 years ago
For reasons out of our control we had to go Car shopping. This is only a fun process when you are actually ready to purchase another car. Well, David Bear helps this process go smoothly. He listens to what it is you're looking for and needing and will help you understand your different options. This is my third vehicle David Bear has assisted me with purchasing from New Holland Auto. And believe me this third one wasn't an easy decision for me.Wether purchasing another car is in your plans or not, David Bear is your guy Thank you again David, we are very happy with this purchase!

  Rachel Whiteman
5 months ago
You won't find a better sales experience. Salesman are professional and friendly, they truly want to get you into a vehicle that's going to be right for you and your family.

  Denise Wilson
9 months ago
Our Salesman Ricky made our buying experience Great I would definitely recommend family and friends to him in the future!!

  Scott Hutton
6 months ago
Sold me used 2004 4 runner in 2017, 4 years later the frame is completely rusted out. I payed them a premium price for that car. I guess a quality frame wasn t included in that price. Complete scam they never should have sold that car, the frame did not just completely rust out in 4 year, I m assuming it was rusted when they sold it to me and never disclosed it.

  DOUG P
a year ago
We have always had nothing but good luck and service at New Holland Ford. We have bought 4 vehicles from this place now.We love our salesman, we always use the same salesman Jeremiah he is fantastic!The service department is very prompt and accurate and they keep you informed about the status of your vehicle or repairs being made. We will continue our business with new Holland Ford!

  Greg Stone
9 months ago
I have purchased 3 vehicles from the New Holland Auto Group and have been extremely satisfied with everything from the purchases of the vehicles down to the service department. My son has purchased a vehicle there and I will definitely be back to purchase another vehicle when needed. Thank you New Holland Auto Group for everything you do to make people comfortable and very satisfied.Greg Stone

  Jeff Christopher
9 months ago
Good experience and a fair price for my new purchase. Enjoying the new Bronco Sport.

  Marianne Figueroa
6 days ago
A+ Best customer service,friendly,helpful,professional I recommend new holland auto group to everyone

  Edna Beiler
a year ago
Absolutely the best experience buying a new car. Scott and James were amazing in helping us and serving us in the whole process from start to finish. My husband and I both had so much confidence throughout the whole experience that we are being served with excellence and honesty. Highly recommend New Holland Auto group!!

  Andrew
a year ago
Three years ago I was in the market for a new car. After shopping around, and at the recommendation of a neighbor I decided to buy from New Holland Toyota. At first I was a bit apprehensive as the service department was so large, and services serval manufacturers that are represented at New Holland Auto Group. Not having an issue with routine maintenance, we decided to purchase a 2nd vehicle. We experienced a warranty issue that was somewhat time consuming. We spoke and worked with Kevin Locke and Brenda Fodor - both were outstanding. Together they proved my initial concern of "being lost in the sauce" to be an unnecessary worry. Not only did the Kevin's service department keep us updated, but delivered as promised in the time frame specified. We have now purchased a total of three vehicles from New Holland Auto Group. New Holland Auto Group is one of the few places where the customer's concerns are on the forefront. I would recommend New Holland Auto Group with Kevin Locke at the helm of service!

  mike young
10 months ago
Never had a problem until they were bought by Penske. Now the quality of service is non existent. Jeep desk is particularly uneducated. Stay away from this place. They will steal you blind

  Katie DiSantis
a year ago
New Holland Ford was great to work with- knowledgeable about the vehicle and about the process of ordering. Car was delivered ahead of schedule and was exactly what we wanted. Tommy Davis was excellent to work with.

  James Evans
3 years ago
My wife and I stopped by the dealership on Saturday. We were met by Jonathan Francois, who turned out to be an incredible liaison. Although I came in with high expectations with my list of wants for a new truck, Jonathan was extremely helpful by suggesting a lightly-used '16 Ram. While I have had bad experiences with other sales "professionals" elsewhere, I did feel a little comfort knowing our family have bought here on 5 previous occasions.Suffice to say, Mr. Francois (and New Holland Auto Group) made this one of the easiest and pleasant car-buying experiences - ever. Service was incredible and the price was extremely acceptable!Folks, I can not say enough about this gentleman. He is humble, affable and knowledgeable. Please tell a friend.Good luck Jon, to you, the dealership and your family!Thanks! Jim & Loren

  Betsy Clark
3 months ago
It was clean n stocked with nice cars. I was just looking 2 c what was there.

  joseph bouley
11 months ago
Great experience at Ford Dealership. Ordered a Maverick last year, finally arrived without any issues; honored price, financing, etc from last year. No hijinks or last minute mystery charges like at other dealerships. Definitely straightforward and trust worthy. Ricky H, the salesperson was excellent.