AutoZone Auto Parts

4.3 (186)

  1312 W State St, New Castle, PA 16101
  (724) 654-4034
  autozone.com
  Claimed

Auto parts store Car accessories store Car battery store Tool rental service

Service options

  • Curbside pickup

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Amy Bee
2 months ago
You know, these guys are the best!! Not only do they always have what we need but they go ABOVE AND BEYOND to make their customers smile. Customer for life.

  pam icenhour
4 months ago
Just want to say a huge thank you to Mike, who works at this store. He changed my car s terminal and battery after a few other people refused to even try. He went above and beyond and seriously saved the day and saved me money.

  Maxwell Davis
4 months ago
While ot was cold and raining I needed a windshield wiper, the staff was attentive but I was suggested the wrong item. Steve upgraded me to the only whipers that would work for my vehicle and made it right and installed it while it was raining out, 10/10, Autozone your lucky to have a great staff!!

  Kelley Delaney
2 months ago
I bought and battery and they offered to install my battery for me. I love that.

  Wesley Michael Magness
11 months ago
Employee named Beau or Bo, (sorry didn't check spelling) was awesome. We are from about 40 minutes away from home and had some car trouble. Beau was able to tell us what was wrong and suggested a fix. He was so caring and helpful. Amazing young man.

  David Reese
6 months ago
Everytime I walk into this store someone asks if I need help finding anything. Always friendly and helpful and almost always have what I need in stock.

  Michael Carter
8 months ago
Only part store I'll go to around here there prices are about the same as everyone else's the employees are always nice to deal with.

  Evamarie Borges (Evi)
2 years ago
I went into the store trying to change my wipers and Eddie was awesome he helped put my wipers on and we found out that one of my wipers we had to order it special, but Eddie took his time and figure out how to fix my issue so I would not leave without getting a wiper on since it was raining. Eddie went way and beyond his work to accomplish my goal to making sure I have my wipers in my car. Great customer service from him and I will be returning back.

  Robert Ponziani
4 months ago
there is nothing good I can say about this site!

  Beth Agosta
4 years ago
Went to buy gas cap. Very efficient, friendly. The manager came out to the car to make sure the gas cap had a place to tether. She was very helpful. She showed me where there is a place to set the cap when filling the tank. When I went back later in the day when the part came in, John put it on and showed me what to do should it come off.Part 2: Went for wiper blades. Young man-Donnie was just as polite,friendly and helpful as everybody else there. I will never go anywhere else!

  Eric Whisel
3 years ago
The staff here are great they have been helping me with all me car needs the store manager Angel knows his parts he goes above the call of duty and stays with me until i get the right parts. I recommend them to all my friends and family.Thank you guys at 1807

  Steven Tomon
2 years ago
Most everyone is polite, helpful, and easy to talk to...even when it's obvious that have no idea of the proper name for the part I need. Most of the common parts are always in stock, though there may be times that what I'm looking for is a special order. In that case you can choose to having it shipped to the store or to your home.

  Toni DeJohn
3 years ago
It was so easy to get a new battery for my son's car. The gentleman even installed it for us and was nice enough to go over simple vehicle maintenance with my 18 yr old son.

  Lawrence Wilkins
a year ago
There was a really helpful professional this evening. And he and I got to thinking and hopefully fixed a bug in my new .... Well new to me wrangler

  Steven Woods
5 years ago
The guys that work there do a awesome job they care about their customers im very grateful for the service that they showed me thanks again guys from Steve and Tracy Woods

  Luke Cushion
4 years ago
I needed a headlight and the kid working was extremely polite and helpful. He seemed knowledgeable and friendly. Great service!

  Sara Burick
5 years ago
I didn't find this location particularly helpful. I arrived on a 95 degree day with my toddler and a car that was in need of a battery. There was an empty parking lot and two employees available. I was informed by the staff that they "could not" replace my battery due to the computer in the car, and that I should try Walmart because they have a garage and work out of the heat. I do feel bad for anyone having to work out in the hot sun, but I know the installation would've only taken minutes and I was going to be paying $30 more than Walmart. I was dealing with an unreliable battery and a toddler out in the heat, so I expected a little more compassion and willingness to help. I had to try multiple times to get my car to start so I could head to Walmart but eventually it did. They replaced it with no problem.

  Adam Lutz
5 years ago
By far the worst AutoZone I've been to. Tried to take my gold brake pads back for the warranty and the guy refused to do it without a receipt. I've bought brake pads and returned them at other stores without a receipt and never had any of the staff at the other stores require a receipt. I would recommend finding a different auto parts store to buy from this one doesn't deserve any business.

  Missa Lehman-Fowlow
6 years ago
Very helpful and nice folk!

  Ted Fitz
5 years ago
I really like this place the staff is always respectful and helpful. And if there's something wrong with your car they have the equipment to test it to find out what.And they do that for free.

  Connie Lauderdale
3 years ago
I m sorry I didn t get their names but polite, sociable & awesome employees!! Dinner is on me next week!!

  Chris Snyder
6 years ago
Went in with a VERY dead battery. The got me the new one, replaced the old one, made sure my wife was comfortable, and encouraged is to just hang out until we were sure the car was ok

  Tom Casey
a year ago
I had a problem with my battery charger and asked if they could help even though they were closing they accepted woohoo

  Hugh Coryea
3 years ago
They were very helpful and I give them a hundred percent rating

  Carl Fellion
2 years ago
They were helpful and knowledgeable about my questions and needs.

  Ronna Gralitzer
3 years ago
Very polite and friendly took good care of me thank you

  Nikki Nicole
4 years ago
Always eager to help u the sec u walk thru the doors and very pleasant workers!

  Mia Mitteff
2 years ago
Very friendly will help you with all ur needs

  mandy montgomery
6 years ago
They run free diagnostic tests on your vehicle, staff is friendly and very helpful. Prices are reasonable.

  LaWanna Fitzpatrick
3 years ago
Very helpful very professional and very nice and I appreciate the veterans 10% discount

  Opening Hours

Monday 7:30 AM-9 PM
Tuesday 7:30 AM-9 PM
Wednesday 7:30 AM-9 PM
Thursday 7:30 AM-9 PM
Friday 7:30 AM-9 PM
Saturday 7:30 AM-9 PM
Sunday 9 AM-7 PM

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