Advance Auto Parts

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Jon C
3 weeks ago
Was a pretty good experience. Waited a while to get checked out, but I was the only customer and didn't really make myself known. I wasn't hassled for signups or bothered for my phone number. Just easy in and out.

  Michelle Bruno
3 months ago
Disappointed with their professionalism. Purchased a battery that cost me $275, and I asked if they install it as well. The gentlan said, "Unfortunately, yes." He pushed the cart with the battery to my vehicle and walked around the building, kicking leaves and debris that were there in the ground and never helped. I originally thought that he left to get tools. It became obvious that he had no intention to help or even put the battery in, even after I asked.

  Errol Jacobs
2 months ago
Nice store very friendly prices are very expensive not used to paying those prices actually I was extremely overcharged

  Arika
a year ago
Positive feedback for Jerry. May car battery suddenly failed, I was able to get the car jump started and headed over to Advanced Auto immediately. Jerry was extremely helpful and he installed a new battery. Excellent customer service.

  Jason Yuhas
a week ago
They usually have everything you need.

  Marc Zeldes
11 months ago
When I need something I come here and I usually can find it. Staff is knowledgeable and pleasant to speak to, so if you're a neophyte for doing repairs and you need certain items, just go up and ask and they'll be happy to help you out.

  Judy Mullin
4 months ago
Knowone could change my battery. Only 2 women working?

  Augie Binder
a year ago
Almost the worst place around. Twice the older guy behind the counter gave me wrong parts. I specifically told him the part I needed because I checked online before going knowing there was two different calipers for the year of my truck. I told him three times which one I needed, he just was like yeah yeah yeah. Got home and of course he gave the wrong one. I went back and returned the part then he proceeded to argue with me and tell me I'm wrong until someone else walked over and pointed out the other option on the screen. Never apologized for giving me the wrong part or arguing with me. Gave me a coupon for 20% off and made it very clear it was good for THAT DAY ONLY! Nothing worse than it know it all. DO NOT GO HERE! There are plenty of other places to go.

  Kevin Kociuba
a year ago
Been coming here for like 8 years and have never written a review for this place. The employees are excellent, always willing to help and work with you if you have an issue.

  Ricky Brennan
8 months ago
I just saw some older gentleman who works there release balloons outside and let them float away. They have to come down at some point and who knows where. Very disappointing and rude.

  Rajin Ramharakh
a year ago
Very great service! Felisha and her associate on 4/1/23 was very helpful! Definitely would return to this location!

  TJ Bitler
a year ago
Call for a price and was immediately put on hold. No one ever picked up. Is this the customer service the Nazareth Advance Auto is striving for? Absolutely horrific. Manager and/or regional manager should cut everyone and start new. Stay away...Autozone is right across the street.

  Justin Beebe
4 years ago
Had to return a car battery that was ordered online for in store pickup. This particular battery was the wrong physical size, and did not want to mount properly. Took the battery in with the receipt, explained the situation to the employee, and he was super helpful and empathetic to the situation, as he had a similar problem before. Even explained the complexities with that style of battery and why he doesnt particularly care for them. He processed the return no problem, and told us to have an amazing rest of the day. Very professional and great customer service.

  Nick Marth
a year ago
Employee was using profanity and talking about how he hated the job all because he had trouble finding my online order. Very unprofessional and just downright inappropriate to do in front of a customer

  2 LobstersAndATuxedo
4 years ago
I love this location! The majority of the employees are supes nice, especially Troy! He's beyond helpful and not impatient or arrogant! The SpeedPerks reward program is also really awesome!! Easy to earn rewards!

  Drew T
3 years ago
Great customer service. Purchased a new battery during the last big storm and the associate came outside and swapped it out for me. Reasonable prices on batteries.

  Joe Haefner
a year ago
Friendly and helpful folks. They usually have what I need. Convenient location

  Gary Knarr
6 years ago
I will never go there again. You ask a question and they just point so customer service was terrible. At the checkout the gangster tried to short change me 10.00 dollars probably for his habit. Now I know why there wasn't anybody in there. I rate this place negative 3 star.

  Big L
5 years ago
I've had hit or miss customer service at this location. They LOVE to sell you products, but give a hassle when trying to return something. Stay away from this location and go somewhere that treats you fairly and not give you worse customer service based on how you look.

  Richard J Ford Sr.
8 months ago
Excellent staff there very good to work with

  Angel Stars
3 years ago
This auto parts store is clean & very organized during this pandemic. Service was awesome & I purchased the part I needed & price was competitive. Definitely would go here for future purchases.

  Turd Goblin
2 years ago
Always has the parts I need! Return policy is fantastic and never had a problem. Definitely my go to place fir car parts.

  W Landry
a year ago
Very friendly and helpful man at the counter. Store seems well stocked and clean for a parts store.

  KELLY FAJNA
a year ago
Helpful and friendly staff. They not only answered numerous questions but recommended ways to fix it!

  Dawn Garland
3 years ago
This is like my second home I'm always here most of the time have what I'm looking for people there are very helpful and go out of their way to help me Love this place Great store!

  Katie Prutzman
5 years ago
They had the parts we ordered...but, the sales associate decided that we didn't need all of something that we ordered. So, he didn't originally give it to us...but, had still charged us for ot.

  Stephie Lynn
4 years ago
Sometimes they are good and order you the right parts, and other times they order the wrong parts. They are good at correcting an issue if you have one. Staff is hit or miss as well.

  bob doriety
6 years ago
Great place that has just about everything you could possibly need. if they don't have what you're looking for in stock they will order it for you and get it fast. They should probably be your first stop when looking for parts.

  super eagle1776
4 years ago
I Knew what I need it when in told him what I was looking for and they pulled it right off the shelf.Shells always full.Store well maintainedWorkers are friendly

  Lindsey Hawk
5 years ago
I had a wonderful experience with Kelly. She was very kind and knowledgeable while changing my car battery. Highly recommend!!!