FAMILY AUTO REPAIR

4.5 (117)

  2500 Freeport Rd, Natrona Heights, PA 15065
  (724) 224-2842
  Claimed

Auto repair shop Brake shop Car inspection station Muffler shop Radiator shop Smog inspection station Tire shop

Accessibility

  • Wheelchair accessible entrance

Reviews

Reviews are sorted by relevance, with the most helpful and insightful feedback listed first for easy reference.

  Eric Ellis
a month ago
I got my car inspected and emissions and was done very quickly! Talked with everyone there for a bit they are very nice and will work with you as best they can! Definitely going back!

  Keegan Schoch
5 months ago
Dan and the Family Auto Repair team are excellent. Communication is great, they are accurate with how long repairs will take, and the costs are always reasonable. I recently had a radiator core support replaced by them, which is a lot of front end disassembly and labor, and they had sourced the best part price and completed the work as scheduled. I highly recommend!

  Joe Bartosovic
a year ago
These guys are respectful, organized, professional. I was there for state inspection, quick service and I'm very very happy to have them service my jeep. Very good men here.

  Chris Mystkowski
a month ago
Me and my wife bought a car from them a week ago told us he replaced the power steering pump but here I am today with no power steering because it has a leak the computer in the car is damn near shot needs all new plugs and wires but he claimed there was nothing wrong with the car but had it at the shop today because well it sounded like it was gonna blow up smoking making noises etc and got a list of problems wrong with the car I know my fault should have paid more attention to the red flags I m out $4 grand but this is me letting everyone else know to be careful when dealing with unknowledgeable used car sales man who claim to be mechanics.

  Michael L Gingery Sr
a year ago
My company uses a different mechanic for our fleet vehicles I prefer to use family Auto it's very rare that you have to wait for an appointment they just fix my brakes when I showed up always Fair they will not do any of the work until they tell you how much it will be and I appreciate that they're very honest about what they do and they're excellent excellent mechanics but I know nowadays it's hard to find one that's actually going to do a great job in stand behind their work but this place is like that they do excellent work I have used them for my company vehicle and my personal vehicles and I will just not take my vehicles any other place I highly highly recommend this place to anyone so if you need a good mechanic this is the place 100%Service: General repairs & maintenance

  Steve Kozuch
7 months ago
I travel for work and they were able to fit me in their schedule quickly. I even showed up late to my appointment and they still quickly inspected my car. The price was fair and didn't try to add on a bunch of extra repairs.

  JAY
7 months ago
Extremely knowledgeable will have your car acting completely different..in a good way

  Benjamin Murray-Sinicki
5 months ago
Did a great job with my muffler needing replaced, and they pointed me in the right direction to get my tires and control arms fixed.

  Carly Jo Baker
10 months ago
Test drove a vehicle, accused me of breaking the rules of the road because I did a quick acceleration (you were doing 70! No sir I was not) to test the vehicle. And then got disrespectful with my husband (and yet didn t want to talk to me when I got back) while I was on the test drive. Vehicle was filthy, and then he was rude when I got back. Proceeded to block both of us on Facebook so that I couldn t leave a review there. Use caution, if they don t want you test driving and actually testing it when you re spending thousands. Also, listing on Facebook stated new inspection and it was not. So they also falsely advertise. Proceed with caution. They kept my license, which is illegal and then told my husband to call me, which is also illegal because you can t be on the phone while driving. But hey you can t break the rules of the road right.

  Susan Townsend
11 months ago
I bought a car off of them and it started giving me problems 2 months later. Had to stop somewhere else to get it looked at. Turns out the whole underside was rusted out and they wouldn't touch it! They just inspected it when I bought it. It was deemed unsafe to drive! I had to contact the attorney general's office to get it replaced and the next one was rusted out too! Don't go there to buy a car!

  Crystal Bell
9 months ago
Giving a one star is still giving to much credit. I guess since I m a female I was taken advantage of and sold a rust bucket, illegally inspected and VERY unsafe for the road but yet they watched me drive away with my daughter in the car. It s ok the law will be taken over since they refuse to return my call and once proven he will be lucky to still be in business!!!!

  mary milligan
a year ago
Purchased a vehicle and they inspected it. Three weeks later problems started. Took my car to local repair man and said the car should never have been on the road. Could have caused a death, injury etc and over 2,000 he fixed so my car would be road worthy. Still the problems keep coming. Wrote to pa state atty general that his inspection station needs to look into because they inspected and shouldn t have. This place refused to fix or offer repairs. Yes a lemon of car they bought and he is a shiester. No not buy from here. Because of safety

  Donna Cogley
2 years ago
Great place to get auto repair done at a fair and reasonable price. Knowledgeable and friendly. They usually always have a rotating stock of vehicles that won't break the bank. Great cars for beginner drivers. I bought a car from them and I haven't had any major issues. It was a perfect fit for what I was looking for!

  Daniel Pullen
3 months ago
Don't sell your car here I just feel like they ripped us off

  Eric Houston
a year ago
IF YOU WANT TO SAVE YOURSELF HASSLE READ WHOLE REVIEW Bought a vehicle about a month ago was told multiple different prices to confuse me and the owner WILL take advantage of his customers THEY DONT VALUE YOU. !!!Please keep reading!!!Not only that didn t have any gas in the tank which was fine once I put gas in it wreaked of feul and the check engine light for emissions came on. I took it to a mechanic who looked it over finding there was an engine swap from a previous year vehicle (wasn t told), connections for the mechanics were hanging all over the place no wires secured, they are a mechanic shop you d think they would know how to do this properly. On top of that the spare was flat no jack TPMS sensor was on and it was the dirtiest vehicle I ve ever been in. If you need a beater with a heater that won t last a year this is the place to go if you re looking for quality go elsewhere!!! !!!BUYER BEWARE!!! This is 100% a real review from a real client who bought a red 08 Chevy cobalt (with 07 engine) at the beginning of Sept 2022

  Dylan Gorman
2 years ago
I had broke down just a mile up the road from them, I limped the car down to them and they fit me into their schedule for the day. Changed the alternator in my Van in less than 2 hours. I was very satisfied with the service that I received from them. Friendly and very fair prices.

  Jay Moat
a year ago
Bought two cars off them within 3 months apart and both ended up having a blown head gasket! First car last a month and I took it back PLUS ANOTHER $2,000 I was able to get another car from them. This second car was using up oil after a few weeks and going on the second month the car suddenly stopped working in the middle of the road during rush hour!! I paid for the tow, plus Family Auto refused to even take this car back and telling me that there's to many problems for them to fix. I paid over $5,000+tow+out of work pay,on two cars and now I have nothing!!!

  Christina Lyons
3 years ago
I never give reviews but I had to in this case. What a wonderful experience. As a single female I was tired of being robbed with other mechanics. This place worked around my work schedule. Was upfront and honest and talked to me and not at me. Wasn t annoyed with my questions and answered honestly. I was so surprised how quick they were since I had to wait. Even put a chair outside so I could sit and wait. I m never going anywhere else! I didn t think there was a honest mechanic out there anymore. All I have to say is thank you. I would highly recommend Family Auto.Service: General repairs & maintenance

  Nikki Craig
a year ago
This place went above and beyond to help me!! They took me on a saturday to fix a broken brake line.They went out of their way not only to drop me off and pick me up at home but went to harmarville to get the part i neededThe 3 men were awesome. If i could give 10 stars i would.Thank you sp very much for everything you did for mr today! My car is now a happy car. Service: Brakes

  jimmy eiler
4 years ago
GREAT HONEST MECHANIC!Dan doesn't hide pricing and is very upfront with you. He's a honest mechanic and will tell you the best route good/bad. I'll be bringing my families vehicles here and will be recommending the shop any opportunity I get. Great work by great people.

  Joe Fetcko
4 years ago
The guys at Family Auto Repair are truly exceptional. I've had work done by Dan a few times before and have never been dissatisfied or disappointed. They're always fair and professional. And they do quality work. I use these guys as much as possible when it comes to my auto repair needs.

  kristiona miller
2 years ago
I went in around 10 o clock in the morning to test drive a few cars I saw in their parking lot. When I got there I saw that they had just picked up a new car this morning and asked if it was going to be for sale. They said that they hadn t done the inspection on it yet but it would be for sale by the end of the day. He said to come back in a few hours, before 4 o clock, and the inspection should have been done and I could have purchased it. I came back around 3:20 that same day and another person was taking it on a test drive. So I waited around until he got back and the owner then sold it to the other guy instead of telling him that we had looked at it hours ago and we re planning on buying it. He had nothing else to say other than trying to offer me another car. This is completely unprofessional and ignorant on his behalf. I would not recommend this place to anyone.

  C Delo
4 years ago
Family Auto Repair is the best place to go if your looking for a honest,friendly, and phenomenal mechanic at a fair price . A rarity these days . Dans knowledge, customer service and experience is abundant. You ll be treated well and your vehicle is in good hands with him.They also sell used vehicles at great prices also. Do your friends and family a huge favor by recommending they go see Dan when they have problems with their car or just need an another vehicle at a great price .

  Melissa Danielson
a year ago
Buyer beware!!!! Do not do business here. Will never use them again. Not only did I get fooled once but twice. First car sold had rotted out struts that should never have passed inspection but since they do their own state inspection etc that should speak volumes....second and nost recent purchase car was owned for 3 weeks didn't even get registration or tilte for the car and the engine blew....he offered to buy it back for scrap and sell another "junker" I'm sure for at cost! Not professiona.. i have already contacted the attorney General and BBB. Selling dangerous and broke cars and won't even stand behind their name to try and accommodate.

  jcbassboomer
4 years ago
I was in a bit of a jam and a few people on Facebook recommended Family Auto. After driving there, meeting Dan and having my car taken care of in a moment's notice, I have nothing but praise for Dan and I will return. Fair, reasonable and explanatory. Although I don't recommend showing up like I did in this case, but rather making an appointment, Dan's understanding and actions helped me immensely.

  Leechburg Lights
3 years ago
Dan has been in the automotive repair industry for more than 20 years. His pricing is reasonable and you can count on the quality of his service. All of my vehicles have been maintained, inspected, and repaired by him. Last week, my transmission lines started leaking. Within 2 hours, he had replaced the lines and serviced the entire system. I can't say enough good things about Dan and Family Auto Repair

  Gi agch
a year ago
I just called to ask if they repaired the emergency break of my car and they said: unfortunately, that is a dealer item and hung up the phone. Freaking rude and disrespectful!Called another place and they said that it depends on the part and that they would not be able to tell me if it is a dealer item if they have not even looked at the car yet.If you hate your job, find one somewhere else. And if it is your family business, you are really going downhill!

  Sarah Lokar
3 years ago
Always a fair price. Mechanics are very honest and know what they're doing! I've gone here for all repairs and maintenance for my and my boyfriend's vehicles since they opened. They do a good job.

  Mike Taylor
4 years ago
This place has helped me time and time again good working staff and great service. They can fix anything I feel and the prices aren't too bad as well. Just a all around good car shop. Small but very helpful.

  Dennis Henninger
3 years ago
I was in a pinch to get my father-in-law's car repaired. I got promises, excuses, and delays from other shops in the area that I called for help. Dan's Auto repair got us immediate action and fixed things up to get the car back on the road again. Even though this is a first time experience with this shop, I was made to feel that I was a part of their family. They are true to their name - "Family Auto Repair". Thanks!

  Opening Hours

Monday 9 AM-5 PM
Tuesday Closed
Wednesday 9 AM-5 PM
Thursday 9 AM-5 PM
Friday 9 AM-5 PM
Saturday 9 AM-5 PM
Sunday Closed

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